Transport Operations Manager

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

About the Role

The job holder will be responsible to ensure the smooth management of the Transport Operation, with responsibility for the delivery of Cost, Customer Service, Legal Compliance, People KPIs as well as being responsible to ensure we deliver a balance working week – in line with company and legal standards and requirements.

Responsibility for the Transport team and their development as well as the fleet and compliance on a day-to-day basis, supporting the management team as and when required.

Key Accountabilities:

• Manage the usage of labour within the Transport team, adjusting plans to ensure tasks are covered effectively at optimal cost.
• Ensure all items delivered are to agreed customer specification with minimum wastage.
• Ensure that the department and depot achieve the company quality targets whilst operating within productivity targets.
• Ensure any operational costs are fully managed in accordance with the Operations Managers directive.
• Ensure absence is managed effectively to reduce a cost impact to the business.
• Manage vehicle damage to ensure we document and manage a reduction where possible.
• Manage stock loss in the department to ensure all stock loss is identified and controlled.
• Proactive communication with internal and external customers, line manager and customer service team regarding operational issues.
• Responsibility for the delivery of daily, weekly, and monthly plans to ensure customer and company needs are met.
• Implement effective change to facilitate customer requirements as required, through customer, crew, and stakeholder feedback.
• Ensure the depot fleet is operationally ready and compliant to the required standard to ensure continuity of supply to our customers.
• Responsible for preparing a detailed monthly report on the month’s performance and KPI’s.
• Through effective management of the Transport Team Leaders, ensure that the daily plans and working hours of the crews are analysed to facilitate optimal performance.
• Proactively manage team members’ performance through regular One to One meeting.
• Identify employee training requirements including mandatory regulatory training.
• Provide or arrange relevant training to all team members to ensure compliance as well as development.
• Ensure investigations into accidents and incidents are completed effectively, following the company process for accident investigations.

About you

• Experience in a management role within a fast moving and changing work environment.
• Must have a valid CPC licence.
• Experienced in managing, developing, and inspiring teams.
• Experienced in Fleet management and Transport Legal Compliance.
• Experienced in managing Conduct and Capability issues.

About Us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves.

Together we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. From grass to glass, and everything in between. C&C Group plc is a premium drinks company which owns, manufactures, markets, and distributes a unique portfolio of beer and cider brands in its home markets and across the globe.

C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig.

We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together.

We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.

C&C Group (and inclusive companies) do not accept unsolicited CVs from recruiters or employment agencies in response to any of our roles. For help, please contact our Talent Acquisition Team at careers@candcgroup.com. All applications need to come through the candidate portal

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