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- Tasks: Welcome guests, serve meals, and ensure rooms are perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with no experience needed; great training and clear career progression.
- Qualifications: No specific qualifications required; just bring your fun personality and customer service skills.
- Other info: Fixed term contract with guaranteed hours; work 16 hours over 2 days.
We\’re currently recruiting in our Letchworth Garden City Premier Inn. Working 16 hours per week, paying up to £12.56 per hour.
Front of House – Letchworth Garden City Premier Inn
Come and be a Front of House Team Member at Premier Inn in Letchworth. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE:
Up to £12.56 per hour
CONTRACT TYPE:
Fixed Term (Until 30/09/2025) – we don’t do zero hours contracts!
HOURS:
16 hours over 2 days a week – guaranteed hours to plan your week around
LOCATION:
Station Road, Letchworth Garden City, Hertfordshire SG6 3BQ
Why you’ll love it here:
Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Letchworth Garden City Premier Inn as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
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Front of House - Letchworth Garden City employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Letchworth Garden City
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes us unique will help you connect with our team and demonstrate your enthusiasm during any conversations.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's at a networking event or while chatting with friends. Highlighting your ability to engage with people will make you stand out as a candidate.
✨Tip Number 3
Visit the Letchworth Garden City Premier Inn if possible. This will give you a feel for the environment and allow you to mention specific details about the location in your discussions, showing your genuine interest.
✨Tip Number 4
Connect with current or former employees on social media platforms like LinkedIn. They can provide insights into the role and the company culture, which can be invaluable during your application process.
We think you need these skills to ace Front of House - Letchworth Garden City
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Premier Inn is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experiences in your application.
Tailor Your CV: Make sure your CV reflects the skills and qualities mentioned in the job description. Emphasise your ability to work in a team, your friendly personality, and any previous customer service experience, even if it's informal.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be friendly and approachable during the interview to demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think of times when you've provided excellent service in any capacity. Share these examples to show your understanding of customer needs.
✨Ask Questions
Prepare some questions about the role and the team. This shows your interest in the position and helps you understand what it’s like to work at Premier Inn.
✨Be Ready for Practical Scenarios
You might be asked how you would handle certain situations with guests. Think through common scenarios in hospitality and be ready to discuss how you would respond.
