At a Glance
- Tasks: Help veterans transition to civilian life with job matching and support services.
- Company: Join the Forces Employment Charity, dedicated to empowering veterans for 140 years.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Make a real impact in veterans' lives while working in an inclusive culture.
- Qualifications: No specific experience required; just a passion for helping others.
- Other info: Apply early as interviews may happen before the closing date.
The predicted salary is between 28800 - 43200 Β£ per year.
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.
Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.
Interested? Want to know more about the Charity? please visit our website
Eager to know more the role? Have a look at the Job Description attached.
Whatβs in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Tuesday 12 August 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
Job Description – CST Client Advisor.pdf
Benefits at FEC.pdf
#LI-DNI
CST Client Advisor employer: Forces Employment Charity
Contact Detail:
Forces Employment Charity Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land CST Client Advisor
β¨Tip Number 1
Familiarise yourself with the Forces Employment Charity and its mission. Understanding their values and the specific challenges faced by veterans transitioning to civilian life will help you connect better with both clients and employers during your interactions.
β¨Tip Number 2
Make sure to highlight any relevant experience you have in supporting individuals through transitions or providing career advice. This could include volunteer work, mentoring, or previous roles in similar environments, as it shows your commitment to helping others.
β¨Tip Number 3
Network with professionals in the charity sector, especially those who work with veterans or in career support roles. Attend relevant events or join online forums to gain insights and make connections that could benefit your application.
β¨Tip Number 4
Familiarise yourself with the Meganexus CRM and the CTP internet platform. Having a basic understanding of these tools will demonstrate your readiness to hit the ground running and your ability to adapt to the systems used in the role.
We think you need these skills to ace CST Client Advisor
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the CST Client Advisor position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about supporting veterans and transitioning service members. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: In your CV, focus on any previous roles or volunteer work that involved client support, job matching, or working with diverse groups. Emphasise your ability to use CRM systems or similar tools, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential qualities for a CST Client Advisor.
How to prepare for a job interview at Forces Employment Charity
β¨Understand the Role
Make sure you thoroughly read the job description for the CST Client Advisor position. Familiarise yourself with the responsibilities, especially around providing tracking, referral, and job matching services. This will help you articulate how your skills align with the role during the interview.
β¨Showcase Your Experience
Prepare to discuss any relevant experience you have in supporting individuals transitioning from military to civilian life. Highlight specific examples where you've provided guidance or advice, as this will demonstrate your capability to fulfil the role effectively.
β¨Familiarise Yourself with the Tools
Since the role involves using the Meganexus CRM and the CTP internet platform, itβs beneficial to have a basic understanding of these tools. If possible, do some research or find tutorials online to get a feel for how they work, which will show your initiative and readiness to adapt.
β¨Emphasise Inclusivity and Support
Given the charity's commitment to equal opportunities and support for diverse backgrounds, be prepared to discuss how you can contribute to an inclusive environment. Share any experiences you have that demonstrate your ability to work with individuals from various backgrounds and how you can support those with disabilities.