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For Companies At a Glance
- Tasks: Be the friendly face at the front desk, handling meet & greet and admin tasks.
- Company: Join Portico, a diverse company that values hard work and fun in the workplace.
- Benefits: Enjoy great perks like holiday allowance, pension contributions, and discounts on retailers.
- Why this job: Experience a dynamic role with opportunities for personal growth in a supportive team.
- Qualifications: Must have strong computer skills, communication skills, and a passion for service.
- Other info: Work 40 hours a week with flexible shifts in a high-end corporate environment.
The predicted salary is between 21564 - 26856 £ per year.
Overview
Portico is defined by our unique culture – One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging. Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Responsibilities
We are looking for a Welcome Host (Colleague Support Host) to help the team in place to ensure that this prestigious bank remains a trailblazer for positive visitor experience and service excellence. The role of the Colleague Support Host is to provide the highest level of client care and personal service to all stakeholders in the Clients’ business. This involves Reception, welcome services, hosting and answering queries related to the office space.
Shifts: 40 hours per week, shifts between 7am-4:30pm, from Mon-Fri
Salary: £28,305 per annum
Qualifications
The ideal candidate will have excellent communication skills and exceptional attention to detail. They will be proactive, flexible and have a can do. The successful candidate must be able to engage with others to create rapport and be able to handle multiple requests simultaneously. Previous experience in a customer service role or front of house role essential.
Additional Information
What\’s in it for you?
- Competitive holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour confidential helpline for employees, providing counselling & information services.
- Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
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Welcome Host employer: Portico
Contact Detail:
Portico Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welcome Host
✨Tip Number 1
Familiarise yourself with Portico's culture and values. Understanding their emphasis on diversity, teamwork, and fun will help you align your approach during interviews and discussions, showcasing that you are a great fit for their environment.
✨Tip Number 2
Demonstrate your proactive attitude by preparing questions about the role and the team dynamics. This shows your enthusiasm and willingness to engage, which is crucial for a Welcome Host position.
✨Tip Number 3
Highlight your communication skills in conversations with the hiring team. Practice articulating your thoughts clearly and confidently, as effective communication is key in a front desk role where you'll be interacting with various stakeholders.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability. Since the role involves diverse tasks and shifting responsibilities, sharing examples of how you've successfully managed similar situations in the past can set you apart from other candidates.
We think you need these skills to ace Welcome Host
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Portico's culture and values. Highlight your alignment with their emphasis on diversity, teamwork, and a fun work environment in your application.
Tailor Your CV: Make sure your CV reflects your excellent communication skills and proactive attitude. Include specific examples of how you've delivered exceptional service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role of Welcome Host. Mention your flexibility and ability to work with different teams, as well as your enthusiasm for contributing to a high-end corporate environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in a front desk role.
How to prepare for a job interview at Portico
✨Show Your Passion for Service
Make sure to express your genuine enthusiasm for delivering exceptional service. Portico values a proactive attitude, so share examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Flexibility and Teamwork
Highlight your ability to work with different teams and adapt to various situations. Discuss experiences where you successfully collaborated with others or adjusted to changing demands, as this role involves liaising with multiple stakeholders.
✨Embrace Diversity
Portico prides itself on its diverse culture. Be prepared to discuss how you value inclusivity and equality in the workplace. Share any experiences that showcase your ability to work effectively with people from different backgrounds.
✨Prepare for a Dynamic Role
Since the Welcome Host position is diverse and no day is the same, be ready to talk about your adaptability. Provide examples of how you've handled varied tasks in past jobs, demonstrating your capability to manage multiple responsibilities efficiently.
