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- Tasks: Join our team as a Housing Officer, managing emergency repairs and liaising with residents.
- Company: Be part of the City of Edinburgh Council, dedicated to creating a diverse and inclusive workplace.
- Benefits: Enjoy a competitive salary, flexible working options, and comprehensive training.
- Why this job: Make a real impact in your community while developing valuable skills in housing management.
- Qualifications: Knowledge of housing legislation and strong communication skills are essential; training provided.
- Other info: We value respect, integrity, and flexibility in our team members.
The predicted salary is between 32010 - 37626 £ per year.
Housing Officer – Recharge
South East Locality Office
Salary: £32,010 – £37,626
Hours: 36 per week, 52 weeks
We have an exciting opportunity for highly motivated and experienced individual to join the South East Locality Housing Team as a recharge officer.
Working as part of a Housing Locality Management Team, the post holders will be responsible for assessing locality Emergency Repairs undertaken in mixed tenure blocks affecting Council homes in line with the Tenements (Scotland) Act 2004, interpretating ownership and invoicing costs with owners through the Councils debt recovery process.
The Recharge Officer will be responsible for following the Operational Procedure for emergency works in mixed tenure blocks which will involve working closely with a number of colleagues within the locality including patch Housing Officers, Team Leaders and managers, as well as colleagues in Shared Repairs and Low-Rise mixed tenure teams.
Candidates must be able to use their own initiative, be innovative in their approach and be able to use strong communication skills when dealing with both other colleagues, residents and homeowners. The successful candidates will have knowledge and an understanding of Housing legislation, repairs and housing management. Training in this role will also be provided.
If you are someone who enjoys new opportunities and have skills demonstrating our behaviours – respect, integrity and flexibility as well as experience of being able to deal with changing demands, we would love to hear from you.
If you have any questions, or would like to discuss the post further, please get in touch with mailto: \”; target=\”_blank\”>
We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.
To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
You can find out more on Our Behaviours web page target=\”_blank\”>Our Behaviours – The City of Edinburgh Council
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.
Happy to talk flexible working.
Follow us on X at @edincounciljobs
View target=\”_blank\”>Housing Officer job description
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Housing Officer (Recharge) - South East Locality Office - 10832_1752650093 employer: CITY OF EDINBURGH COUNCIL
Contact Detail:
CITY OF EDINBURGH COUNCIL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (Recharge) - South East Locality Office - 10832_1752650093
✨Tip Number 1
Familiarise yourself with the Tenements (Scotland) Act 2004, as this is crucial for the role. Understanding the legislation will not only help you in your day-to-day tasks but also demonstrate your commitment and knowledge during the interview.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively collaborated with colleagues or resolved conflicts in previous roles. This will highlight your ability to work within a team and manage relationships with residents and homeowners.
✨Tip Number 3
Research the City of Edinburgh Council's values and behaviours, particularly respect, integrity, and flexibility. Be ready to discuss how you embody these values in your work, as the interview process will focus on assessing your alignment with their organisational culture.
✨Tip Number 4
Prepare for behavioural interview questions by reflecting on past experiences where you demonstrated initiative and innovation. Think about specific situations where you adapted to changing demands, as this will be key in showcasing your suitability for the role.
We think you need these skills to ace Housing Officer (Recharge) - South East Locality Office - 10832_1752650093
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Officer position. Pay special attention to the skills and behaviours they value, such as respect, integrity, and flexibility.
Tailor Your CV: Customise your CV to highlight relevant experience in housing management, repairs, and legislation. Use specific examples that demonstrate your ability to work collaboratively and communicate effectively with colleagues and residents.
Craft a Strong Cover Letter: Write a cover letter that reflects your motivation for applying and how your skills align with the role. Mention your understanding of the Tenements (Scotland) Act 2004 and your approach to handling emergency repairs in mixed tenure blocks.
Prepare for Behavioural Questions: Since the interview process will focus on behavioural and technical skills, prepare examples from your past experiences that showcase how you embody the organisation's values. Think about situations where you demonstrated initiative, innovation, and effective communication.
How to prepare for a job interview at CITY OF EDINBURGH COUNCIL
✨Understand the Role and Responsibilities
Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Officer. Familiarise yourself with the Tenements (Scotland) Act 2004 and be prepared to discuss how your experience aligns with the role.
✨Demonstrate Your Communication Skills
Since the role involves working closely with colleagues, residents, and homeowners, be ready to showcase your strong communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations.
✨Showcase Your Problem-Solving Abilities
The position requires innovative thinking and the ability to use your initiative. Think of specific instances where you've successfully resolved issues or improved processes in your past roles, and be ready to share these during the interview.
✨Emphasise Your Understanding of Housing Legislation
Having knowledge of housing legislation and repairs is crucial for this role. Brush up on relevant laws and be prepared to discuss how they apply to the responsibilities of a Housing Officer, demonstrating your expertise and readiness for the position.
