Senior Export Operator

Right Now Group are looking for a Senior Air Export Clerk to join a specialist Freight Forwarder based in the Feltham area.

This role is ideal for someone with strong export experience, who is comfortable handling urgent and high-value shipments such as AOGs, fine art, and other specialist cargo. While primarily export-focused, the position will also involve handling a small number of import jobs when needed.

Hours: Monday to Friday 09:00-17:30

Salary: £35,000 – £45,000

Location: Feltham

Duties and Responsibilities of a Senior Export Clerk:

• Handling Air Export shipments from start to finish in a 360 capacity.

• Managing urgent consignments such as AOG parts and time-sensitive cargo.

• Booking export shipments from customer requests via telephone or email.

• Completing full documentation including MAWB\’s, HAWB\’s and export customs entries.

• Liaising with clients, carriers, and internal teams to ensure timely and safe transportation.

• Supporting the import team where necessary – typically covering occasional import shipments.

• Providing updates to customers regarding routing, delays, and delivery schedules.

• Covering overtime as and when required – negotiable depending on business needs.

The Successful Candidate:

• Have strong Air Export experience, ideally with exposure to AOG or specialist cargo.

• Have some Air Import knowledge (basic understanding sufficient).

• Possess excellent written and spoken communication skills.

• Be confident working under pressure and to tight deadlines.

• Be a proactive team player with great attention to detail.