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- Tasks: Assist in managing aircraft documentation and ensure accuracy for airworthiness.
- Company: Join Serco, a leader in Defence, committed to diversity and inclusion.
- Benefits: Enjoy competitive salary, pension scheme, extensive training, and employee discounts.
- Why this job: Be part of a dynamic team supporting military aviation with real impact.
- Qualifications: Previous aircraft engineering experience and knowledge of military aviation procedures required.
- Other info: Flexible working options available; we value diverse candidates.
The predicted salary is between 30000 - 42000 £ per year.
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Serco have an exciting opportunity for an Assistant Document Controller to join our team based in RNAS Culdrose. This role will be part of the Integrated Merlin Operational Support contract in the Air Engineering Writer team with the Supervisors and Senior Supervisors supporting on all matters for contractual delivery at the site.
Main Accountabilities:
- Ensuring aircraft electronic structural information and supporting documentation is complete and accurate to ensure administrative integrity and airworthiness is maintained.
- Supporting the aircraft receipt process by liaison with the despatching unit for documentation checks. Gold Enterprise Service Platform (GOLDesp) reports and for correct content against MOD F and MOD FA and for ensuring the aircraft receipt log is maintained.
- Supporting the aircraft despatch process ensuring MOD FC contents are to the latest MOD F/1 instruction and the MOD FA is correct and for generating aircraft despatch notifications whilst ensuring a despatch log is maintained.
- Generating and submitting aircraft weight and moment concession requests as required.
- Acting as point of contact for dissemination of relevant Technical Instructions as issued by the DT.
- Supporting the generation of “Request Category” requests as directed by customer Line Management.
- The collection and storage of component change proformas.
- The receipt and dissemination of “Signals” and for maintaining a signal log.
- Promoting the Maintenance Error Management System (MEMS) and encourage the reporting of incidents and near misses.
What you’ll need to do the role:
- Previous aircraft engineering and a thorough and good working knowledge of the following:
- Merlin Aircraft Engineering and Aircraft Systems
- Naval Air Publications and Compound – Interactive Electronic Technical Publications (C-IETP).
- Health and Safety, the Control of Substances Hazardous to Health (COSHH) Regulations, Tool Control and Quality Practices.
- Engineering and Asset Management Systems.
- Completed or be able to complete a Maintenance Human Factors Course.
- Have a thorough understanding of rotary wing military (aviation) procedures.
- An understanding and proven experience of Airworthiness Engineering Safety and Compliance iaw Regulatory and Legislative requirements (MAA).
- Excellent leadership and people management experience.
- An excellent capability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining operational outputs.
What we offer:
- Salary:Competitive salaries with annual reviews
- Pension:Up to 6% contributory pension scheme
- Holidays: days\’ annual leave plus bank holidays
- Training and development:We offer a wide range of learning opportunitieswith over 1, internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing:/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, % off at Serco-managed leisure centres
- Discounts:Save across around 1, retailers, from food and clothing to days out, entertainment and travel
- ShareSave scheme:Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
- Employee networks:Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this.We’re also a signatory of the UK GovernmentsWomen in Defence Charter, to find out more please click.
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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Assistant Document Controller employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Document Controller
✨Tip Number 1
Familiarise yourself with the specific aircraft systems and engineering practices mentioned in the job description. Having a solid understanding of Merlin Aircraft Engineering and related documentation will give you an edge during discussions.
✨Tip Number 2
Network with current or former employees in similar roles, especially those who have worked with Serco or in military aviation. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience with regulatory compliance and airworthiness engineering. Be ready to share specific examples of how you've ensured safety and compliance in previous roles, as this is crucial for the position.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing scenarios where you successfully managed tight deadlines or complex tasks. This will showcase your initiative and drive, which are key qualities for the Assistant Document Controller role.
We think you need these skills to ace Assistant Document Controller
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Assistant Document Controller position. Tailor your application to highlight relevant experience in aircraft engineering and document control.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with aircraft systems, engineering practices, and compliance with safety regulations. Use specific examples to demonstrate your knowledge of Merlin Aircraft Engineering and Airworthiness Engineering Safety.
Showcase Your Skills: Make sure to showcase your leadership and people management skills, as well as your ability to work under pressure. Provide examples of how you've successfully managed tight deadlines or complex tasks in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background to the role. Mention your understanding of the Maintenance Error Management System (MEMS) and your commitment to promoting safety and compliance within the workplace.
How to prepare for a job interview at Serco
✨Know Your Aircraft Engineering Basics
Make sure you brush up on your knowledge of Merlin Aircraft Engineering and Aircraft Systems. Be prepared to discuss specific examples from your experience that demonstrate your understanding of airworthiness and compliance with regulatory requirements.
✨Familiarise Yourself with Documentation Processes
Since the role involves managing various documentation processes, it’s crucial to understand the Gold Enterprise Service Platform (GOLDesp) and how to maintain accurate logs. Be ready to explain how you've handled similar tasks in the past.
✨Demonstrate Leadership Skills
The position requires excellent leadership and people management skills. Think of instances where you successfully led a team or project, especially under pressure, and be prepared to share these experiences during the interview.
✨Prepare for Technical Questions
Expect technical questions related to Health and Safety regulations, COSHH, and Quality Practices. Review these topics beforehand and be ready to discuss how you’ve applied them in your previous roles.
