Liz Earle - Customer Advisor
Liz Earle - Customer Advisor

Liz Earle - Customer Advisor

Cambridge Part-Time No home office possible
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At a Glance

  • Tasks: Help customers with skincare advice and provide personalised consultations.
  • Company: Join Liz Earle, a brand known for its natural beauty and customer focus.
  • Benefits: Enjoy up to 75% employee discount, flexible working options, and generous holiday allowance.
  • Why this job: Be part of a supportive team that values diversity and empowers you to be yourself.
  • Qualifications: No specific experience required, just a passion for beauty and helping others.
  • Other info: Opportunity to become a certified skin expert with our award-winning training programme.

Job Description

The hourly rate for this role is £12.98 – £13.81 depending on location.

Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. These special ingredients make us who we are and guides how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one and there’s never been a more exciting time to join us.

About the role

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare\’s day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

  • Build great relationships with our customers and your colleagues
  • Provide personalised consultations and skin services
  • Meet your sales targets and tell customers about our Liz Earle offers and in store promotions
  • Complete our award-winning 12-month Skin School development programme.
  • Ensure your counter is beautifully presented to showcase the range of Liz Earle products

What you’ll need to have

We are looking for people who:

  • Welcome each customer and treat everyone with empathy and understanding
  • Enjoy meeting sales targets and playing their part to deliver great team performance
  • Love to learn and keep up to date with the latest skincare trends
  • Are comfortable working both on their own and within a team
  • Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

It would be great if you also have

  • Previous experience working with customers
  • Experience using skincare products on customers

Our benefits

  • Liz Earle Employee discount of up to 75%
  • Store discount (e.g., Boots or John Lewis)
  • Quarterly Liz Earle Goody Box
  • Discretionary team bonus scheme
  • Become a certified skin expert with our CIBTAC (Confederation of International Beauty Therapy and Cosmetology) certification
  • Generous holiday allowance that increases with length of service
  • Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you

Please note, any salary estimates given on third-party sites are not provided or endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may not be accurate. All rewards and benefits are subject to change and eligibility.

Who we are

Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone. We have a reputation for scientific innovation and create products with proven results, whilst being environmentally sustainable and socially responsible.

We are an equal opportunity employer. No matter where you work in No7 Beauty Company, we will empower you to be your authentic self. We share a culture where diversity, equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

What\’s next?

If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options. This includes job shares and reduced hours. If you need further support, we can provide reasonable adjustments during the application and interview process to help you to be at your best.

Information about the role

We are now recruiting Liz Earle Customer Advisor for our Cambridge store

We are looking for candidates to join us from as soon as possible, and who can be flexible to meet our customers’ needs.

Your basic hours will be 17.5 per week, and your anticipated days of work will be Wednesday Thursday Friday and Saturday.

Business Area

Retail

Function

No7, Retail, Store Colleagues

Keywords

Beauty, Skincare, Cosmetics, Beauty Advisor, Sales, Retail, Counter Sales, Beauty Consultant, No7, Liz Earle

Hours per week

17.5

Latitude,longitude 1

52.205527219,0.1207373711

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

16 to 24 hours per week

Should this appear on the No7 Beauty Company website?

Yes

Company

UK Stores

Division

16 – United Kingdom

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

6 – East

Area

155 – Cambridgeshire

Store

85 – CAMBRIDGE

Req Posted Date

01-Jul-2025

County

Cambridgeshire

Country

UK

Address 1

28 Petty Cury

Address 2

65-67 Sidney Street

Address 3

Cambridge

#J-18808-Ljbffr

Liz Earle - Customer Advisor employer: Boots Opticians

At Liz Earle, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values empathy, teamwork, and personal growth. Our employees enjoy generous benefits, including up to 75% discount on products, a comprehensive development programme, and a supportive environment that champions diversity and inclusion. Join us in our Cambridge store and be part of a passionate team dedicated to helping customers feel confident and beautiful while advancing your career in the beauty industry.
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Contact Detail:

Boots Opticians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Liz Earle - Customer Advisor

✨Tip Number 1

Familiarise yourself with Liz Earle's product range and values. Understanding their commitment to natural beauty and customer care will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family about skincare products. This will help you feel more confident in providing personalised consultations and showcasing your ability to build relationships.

✨Tip Number 3

Stay updated on the latest skincare trends and products. Being knowledgeable about current beauty trends will not only impress your interviewers but also show that you're committed to being a proud brand ambassador.

✨Tip Number 4

Prepare to discuss how you can meet sales targets and contribute to team performance. Think of examples from past experiences where you've successfully achieved goals, as this will highlight your motivation and teamwork skills.

We think you need these skills to ace Liz Earle - Customer Advisor

Customer Service Skills
Empathy and Understanding
Sales Skills
Product Knowledge in Skincare and Beauty
Communication Skills
Teamwork
Personalised Consultation Skills
Attention to Detail
Ability to Meet Sales Targets
Adaptability
Passion for Beauty and Skincare Trends
Presentation Skills
Time Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Liz Earle Customer Advisor position. Understand the key responsibilities and the qualities they are looking for in a candidate.

Tailor Your CV: Customise your CV to highlight relevant experience in customer service and beauty consultancy. Emphasise any previous roles where you met sales targets or provided personalised consultations.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for skincare and beauty. Mention how your values align with Liz Earle's ethos of empathy and understanding towards customers.

Showcase Your Knowledge: In your application, demonstrate your knowledge of skincare trends and products. This could be through specific examples of products you love or recent trends you've followed, showing that you're a proud brand ambassador.

How to prepare for a job interview at Boots Opticians

✨Know the Brand Inside Out

Before your interview, make sure you research Liz Earle's history, values, and product range. Understanding their commitment to natural beauty and customer experience will help you align your answers with their ethos.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you provided personalised service and built relationships, as this is crucial for a Customer Advisor role.

✨Demonstrate Passion for Skincare

Express your enthusiasm for skincare and beauty trends during the interview. Share any relevant experiences or knowledge about products that could help customers feel confident in their skin.

✨Ask Insightful Questions

Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and the company.

Liz Earle - Customer Advisor
Boots Opticians
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