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For Companies At a Glance
- Tasks: Provide technical support and create CAD drawings for clients.
- Company: Join a dynamic team in Burntwood focused on bespoke engineering solutions.
- Benefits: Enjoy 25 days holiday, wellbeing perks, and a profit-related bonus.
- Why this job: Be part of innovative projects and enhance your engineering skills in a collaborative environment.
- Qualifications: Experience with AutoCAD and SolidWorks; degree in Engineering preferred.
- Other info: Interviews are happening soon, so apply now to secure your spot!
The predicted salary is between 36000 - 60000 £ per year.
We\’re actively recruiting for an experienced Technical Support Engineer to join our clients busy team based in Burntwood on a permanent basis.
Please note- a good knowledge of AutoCAD & Solidworks is essential for this role.
About the Role:
We\’re looking for a proactive and technically minded engineer to provide both technical and commercial support to our clients internal teams and customers. You’ll play a key role in delivering bespoke engineered solutions—guiding products from concept through to manufacture—while ensuring customer requirements are met in line with cost, quality and delivery targets.
Key Responsibilities:
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Provide technical advice and product specification support to clients
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Resolve technical queries and propose cost-effective solutions
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Create detailed CAD drawings and engineering documentation
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Collaborate with production teams to bring products from concept to manufacture
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Ensure projects meet client expectations within agreed timelines and budgets
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Contribute to departmental output aligned with company quality standards
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Support continuous improvement of processes, safety and productivity
What You’ll Bring:
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Background in using AutoCAD and SolidWorks software
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Degree in Engineering or similar technical qualification
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Proven ability to read and produce technical drawings
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Excellent verbal and written communication skills
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Customer-first mindset with a professional, ethical approach
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Strong interpersonal skills to engage with a broad range of stakeholders
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IT proficiency including Microsoft Office, AutoCAD and SolidWorks
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Self-motivated, with a collaborative team spirit
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Strong organisational skills with the ability to prioritise and manage workload effectively
- Monday to Thursday 08:45 – 17:00
- Friday 08:45 – 16:30
- 25 days holiday + statutory holidays
- Access to a leading wellbeing platform inclduing retail discounts
- Profit related bonus
- Free parking
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Technical Support Engineer employer: 212 Recruitment
Contact Detail:
212 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific features and functionalities of AutoCAD and SolidWorks. Being able to discuss your experience with these tools in detail during an interview will demonstrate your technical proficiency and readiness for the role.
✨Tip Number 2
Prepare examples of past projects where you successfully resolved technical queries or provided product specification support. This will help you illustrate your problem-solving skills and customer-first mindset, which are crucial for this position.
✨Tip Number 3
Research the company’s recent projects and their approach to engineering solutions. Showing that you understand their business and can align your skills with their needs will set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, especially how you explain technical concepts to non-technical stakeholders. Being able to convey complex information clearly is essential for a Technical Support Engineer and will be a key focus during your interview.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Technical Support Engineer position. Familiarise yourself with AutoCAD and SolidWorks, as these are essential for the role.
Tailor Your CV: Customise your CV to highlight your experience with AutoCAD and SolidWorks, as well as any relevant engineering qualifications. Emphasise your technical support experience and any successful projects you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-first mindset and your ability to resolve technical queries. Mention specific examples of how you've contributed to projects in the past and how you can add value to the team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at 212 Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with AutoCAD and SolidWorks during the interview. Be prepared to discuss specific projects where you used these tools, as this will demonstrate your technical proficiency and relevance to the role.
✨Prepare for Problem-Solving Questions
Expect questions that assess your ability to resolve technical queries. Think of examples where you've successfully proposed cost-effective solutions or navigated challenges in previous roles, as this will showcase your problem-solving skills.
✨Demonstrate Your Communication Skills
Since the role involves collaborating with various stakeholders, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, which will reflect your excellent verbal and written communication skills.
✨Emphasise Your Customer-First Mindset
Be prepared to discuss how you prioritise customer needs in your work. Share examples of how you've gone above and beyond to ensure client satisfaction, as this aligns with the company's values and expectations for the role.
