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- Tasks: Support schools with IT hardware and services, ensuring smooth operations and efficient teaching.
- Company: Join a dynamic client based in Reading, dedicated to enhancing ICT provisions in education.
- Benefits: Enjoy a full-time role with competitive salary and opportunities for professional growth.
- Why this job: Make a real impact in education while working with a passionate tech team.
- Qualifications: 2+ years as an ICT Technician in education; strong problem-solving and communication skills required.
- Other info: Enhanced DBS and safeguarding checks are mandatory for this role.
The predicted salary is between 22000 - 28000 £ per year.
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Our client based in Reading, Berkshire is looking for a motivated and passionate with good experience of supporting Schools with upholding all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.
This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.
Duties
- Supporting communication between your schools and the client, ensuring they are up to date with what services the client can offer and control the accounts of your customers.
- You will join the onsite tech team and report to the Trust IT Manager, you will be responsible for upholding all IT hardware and services across the school sites as well as supporting the school in improving the standard of their ICT provisions and allow them to deliver efficient teaching and learning using ICT solutions.
- Answer to a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).
- Repair or Installation of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Settle and manage any technical issues that impact the operation of the school’s function by providing efficient technical solutions.
- Repair or Installation of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
- Settle and manage any technical issues that impact the operation of the school’s function by providing efficient technical solutions.
Requirements
- At least 2 years’ experience in working as a previous ICT Technician within the education sector.
- Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and conclude identified technical problems.
- Answer to a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).
- High level knowledge of common user applications and skilled in using Microsoft Office65.
- Passionate about IT, with a skilled technical background.
- Able to perform well within a team, have high level organisation and communication skills along with a courteous manner with the ability to explain technical issues in simple terms to the clients’ customers.
- Able to work independently and be skilled at problem solving.
- A proactive approach to establishing ways to improve services given by your team.
- Basic salary between £26,000 and £32,000 depending on experience
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IT Technician employer: Xact Placements
Contact Detail:
Xact Placements Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician
✨Tip Number 1
Familiarise yourself with the specific IT systems and hardware commonly used in schools. This knowledge will not only help you during interviews but also demonstrate your commitment to understanding the educational environment.
✨Tip Number 2
Network with current or former IT Technicians in the education sector. They can provide valuable insights into the role and may even refer you to job openings, increasing your chances of landing an interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved technical issues in previous roles. Being able to articulate your problem-solving skills will set you apart from other candidates.
✨Tip Number 4
Showcase your passion for IT by staying updated on the latest trends and technologies in the field. Mentioning recent developments during your conversations can highlight your enthusiasm and dedication to continuous learning.
We think you need these skills to ace IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an ICT Technician, especially within the education sector. Emphasise your skills in supporting IT hardware and services, as well as any specific achievements that demonstrate your ability to improve ICT provisions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and your understanding of the role. Mention your experience with various IT equipment and your ability to communicate technical issues clearly to non-technical staff, which is crucial for this position.
Highlight Relevant Skills: In your application, be sure to mention your problem-solving skills and your proactive approach to improving services. Include specific examples of how you've successfully managed technical issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an IT Technician.
How to prepare for a job interview at Xact Placements
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and how it can enhance education. Share examples of how you've used your skills to improve ICT provisions in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific technical issues you've encountered and how you resolved them. This will showcase your ability to think critically and act efficiently under pressure.
✨Communicate Clearly
Since you'll be explaining technical issues to non-technical staff, practice simplifying complex concepts. Use clear language and avoid jargon to ensure your points are easily understood.
✨Highlight Teamwork Experience
Emphasise your ability to work well within a team. Share instances where collaboration led to successful outcomes, especially in an educational setting, to demonstrate your fit for the role.
