At a Glance
- Tasks: Join a dynamic team to maintain and optimise IT infrastructure in a datacentre.
- Company: Be part of a cutting-edge tech company focused on operational excellence.
- Benefits: Enjoy flexible 24/7 shifts, hands-on experience, and opportunities for growth.
- Why this job: Gain valuable IT skills while working in a collaborative and innovative environment.
- Qualifications: A passion for IT, basic networking knowledge, and a proactive mindset are essential.
- Other info: Ideal for tech enthusiasts looking to kickstart their career in IT.
The predicted salary is between 30000 - 42000 £ per year.
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- You’ll be part of a team of 7 other technicians and 2 supporting Technical Leads to provide operational excellence on IT maintenance.
- You’ll be involved in the daily handover meeting, communicating on all events in the datacenter and handing over key details.
Your main responsibilities:
Enable datacentre capacity growth:
• Optimise racks for new servers
• Connect power and network cables within server and network racks
• Install servers as required by the Team Leader and in accordance with the operational plan
• Assemble and install server hardware (assemble/install/upgrade/update servers)
• Adhere to health and safety rules and regulatory requirements
Contribute to service reliability:
• Complete interventions on the servers in response to monitoring alerts or customer tickets
• Upgrade the servers (change obsolete components)
• Undertake curative maintenance on delivered servers
• Troubleshoot complex issues using various tools
• Perform regular established maintenance procedures
• Understand and maintain cabling systems
• Replace failed networking devices within racks
• Implement actions to resolve problems related to the server environment
• Ensure servers are functioning properly via analysis and monitoring
• Keep asset databases up to date
• Manage and resolve system failures quickly
• Escalate incident tickets to L2 support where appropriate
• Assist team members with other relevant maintenance tasks within the DC
Your future impact
In 6 months
- You will be working within the 24/7 Run technician shift pattern
- You will be capable of interacting with the IT assets on site, respecting the operational standards and expectations for working in a live IT environment.
- Capable of escalating issues and problems that you cannot resolve with the level 2 technicians or technical leads.
- Able to work on basic troubleshooting topics alone or with the assistance of your colleagues, working within the SLA targets.
And in 1 year
- You will be capable and comfortable with working with most IT assets on site.
- Comfortable and familiar with the process of escalating and communicating any abnormalities tot he on site teams and escalation resources at your disposal.
- Able to contribute to the growth projects for the site, installing, patching and powering network, server and general IT infrastructure.
- Comfortable with working within the targets set.
- Comfortable identifying priority work or tasks and seeing them through to completion.
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Skills required:
• Attention to detail and a solution orientated approach
• A team player with excellent communication skills
• Organised, autonomous and adaptable
• A keen interest in IT and computer hardware
• Experience of building and maintaining computers
• Basic knowledge of computer networking
• Positive, energetic and proactive mindset
• Ability to take a step back, analyse, evolve and improve
• Flexibility to work 24/7 work shifts
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DC IT/Run Technician employer: OVHcloud
Contact Detail:
OVHcloud Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DC IT/Run Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Understanding server hardware, networking basics, and maintenance procedures will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Highlight your teamwork and communication skills. Since you'll be part of a small team, demonstrating your ability to collaborate effectively and communicate clearly can set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples where you've successfully troubleshot issues or contributed to a project, as this will showcase your proactive mindset.
✨Tip Number 4
Research the company culture and values at StudySmarter. Being able to align your personal values with those of the company can demonstrate your genuine interest and fit for the role.
We think you need these skills to ace DC IT/Run Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT maintenance, server installation, and troubleshooting. Use specific examples that demonstrate your skills in these areas.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your attention to detail, teamwork skills, and any relevant technical experience that aligns with the job description.
Showcase Relevant Skills: Emphasise your knowledge of computer networking and hardware. If you have experience with cabling systems or working in a datacentre environment, make sure to include that information.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at OVHcloud
✨Show Your Technical Skills
Be prepared to discuss your experience with building and maintaining computers, as well as your knowledge of computer networking. Bring examples of past projects or tasks that demonstrate your technical abilities.
✨Emphasise Teamwork and Communication
Since you'll be part of a team, highlight your ability to work collaboratively. Share examples of how you've effectively communicated in previous roles, especially during handover meetings or when resolving issues.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you approach troubleshooting complex issues. Think of specific instances where you've successfully resolved problems, and be ready to explain your thought process.
✨Understand the Role's Requirements
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how your skills align with the tasks, such as optimising racks for new servers and adhering to health and safety rules.