Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Support Medical Secretary, assisting with patient care and administrative tasks.
- Company: We are a leading healthcare provider in Stockport, dedicated to serving our community.
- Benefits: Enjoy 27-33 days of leave, NHS pension, discounts, and flexible working options.
- Why this job: Be part of a supportive team making a real impact on patient care and community health.
- Qualifications: No specific qualifications required; just a passion for helping others and strong organisational skills.
- Other info: Diverse applicants are encouraged, and we offer support for your application process.
The predicted salary is between 30000 - 42000 £ per year.
The vacancy is now offering a full-time position, 37.50 hours per week.
To assist in providing high-quality, safe patient care through the delivery of an effective, efficient, and responsive administrative and clerical service that meets the needs of the service.
This will be achieved by working in a supportive team, supporting colleagues, the senior medical administration team, and management to ensure effective administrative tasks are completed.
Key responsibilities include:
- Providing typing support to the ENT Department.
- Registering referrals from all sources on the patient administrative system (PAS).
- Telephone patients to offer appointment dates and times, in accordance with consultant prioritisation, Trust standards, and NHS targets, using PAS and the national E-Referral Service systems to record appointments.
- Providing clerical support to the ENT Department.
- Opening mail, collating patient results, and scanning them to electronic patient records.
- Processing patient letters for postage.
- Understanding and interpreting functional/medical/legal terms and organisational policies.
- Dealing with non-routine issues such as problem solving.
- Acting as the link between consultants, clinicians, and other areas to ensure coordinated and efficient care delivery.
We hold a unique position in the Stockport community as a healthcare provider and one of its largest employers. We aim to make our workforce truly representative of our local population and actively encourage applications from diverse backgrounds irrespective of race, age, disability, sex, gender identity, sexual orientation, religion, marriage, or pregnancy status.
If you need support with your application, please contact the recruitment team to discuss alternative methods.
We support flexible working arrangements and consider requests seriously to accommodate service needs.
Benefits We Offer:
- Between 27-33 days of annual leave plus bank holidays
- NHS pension scheme membership
- Salary sacrifice schemes for lease cars, home electronics, and more
- NHS Staff discounts
- Cycle to work scheme
- Salary finance options for loans, savings, and debt management
- Stockport Credit Union for local financial advice
For further details or informal visits, contact:
Name: Laura Robertson
Job title: Directorate Support Manager
Email: Laura.Robertson@stockport.nhs.uk
Telephone: 0161 419 4677
#J-18808-Ljbffr
Support Medical Secretary - ENT employer: Stockport NHS Foundation Trust
Contact Detail:
Stockport NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Medical Secretary - ENT
✨Tip Number 1
Familiarise yourself with the NHS systems, particularly the Patient Administrative System (PAS) and the national E-Referral Service. Understanding how these systems work will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your medical terminology and organisational policies relevant to the ENT department. Being able to demonstrate your knowledge in these areas will show that you're serious about the role and can hit the ground running.
✨Tip Number 3
Network with current or former employees of the ENT department if possible. They can provide insights into the team dynamics and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled non-routine issues in previous roles. This is crucial for the position, as you'll need to demonstrate your ability to manage challenges effectively.
We think you need these skills to ace Support Medical Secretary - ENT
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Support Medical Secretary position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience, particularly in healthcare settings. Emphasise any experience with patient administrative systems (PAS) and clerical support roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how your skills and experiences make you a suitable candidate for supporting the ENT Department.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Stockport NHS Foundation Trust
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Support Medical Secretary in the ENT department. Understand the administrative tasks you'll be handling, such as managing patient records and coordinating appointments, so you can speak confidently about how your skills align with these duties.
✨Demonstrate Communication Skills
Since the role involves liaising with patients and medical staff, be prepared to showcase your communication abilities. Think of examples where you've effectively communicated complex information or resolved issues, as this will highlight your suitability for the position.
✨Showcase Problem-Solving Abilities
The job description mentions dealing with non-routine issues. Prepare to discuss past experiences where you've successfully navigated challenges or found solutions in a busy environment, demonstrating your ability to think on your feet.
✨Emphasise Teamwork
This role requires working within a supportive team. Be ready to share examples of how you've collaborated with colleagues in previous roles, highlighting your ability to contribute positively to a team dynamic and support others in achieving common goals.
