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- Tasks: Serve customers, cook burgers, and make fries in a fast-paced environment.
- Company: Join Five Guys, a renowned burger chain known for quality food and exceptional service.
- Benefits: Enjoy flexible pay, free meals, paid holidays, and employee discounts.
- Why this job: Be part of a fun team with opportunities for career growth and exciting events.
- Qualifications: No specific experience required; just bring enthusiasm and a passion for customer service.
- Other info: No zero-hour contracts; we offer contracted hours to suit your schedule.
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In every restaurant, you’ll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you\’re making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards.
YOUR PAY
- Under 18: £11 – £12 per hour depending on where you are located
- 18 and over: £12.40 – £13.45 per hour depending on where you are located
REWARDS
- Earn As You Learn – increase your hourly rate by up to 40p
- Secret Shopper – a bonus which can add up to £1 per hour
- Long service Love2Shop voucher reward – 5 years £, 10 years £1
- Paid breaks
- Free meal on shift
- 28 days paid holiday (pro-rata if you\’re part-time)
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Team competitions – “Fry Cup” and “Olympics”
- Crew member of the month and quarter
- Enhanced Maternity & Paternity Leave
- Five Guys Perks – employee discount program
- Awesome Five Guys Merch
- Pension scheme
- Development opportunities to grow a career with us!
YOU\’LL BE ENTHUSIASTIC ABOUT
- People
- Quality Food
- Customer Service
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
WHAT YOU\’LL BE DOING
- Ensuring we are delivering excellent customer service and serving perfect burgers and fries – after all, it is what we\’re famous for!
- We encourage our crew to work on all stations from Till to the Grill, so be ready to work hard.
- You’ll need to communicate and work together as a team to get the job done.
- To get the restaurant set up for success, we prep first thing in the morning and by night we are cleaning the restaurant back to new! Meaning we can offer contracted hours to suit you – No 0-hour contracts here!
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Over 70% of our managers have been internally promoted with many joining as a Crew Member.
- Five Guys isn’t just a job – it can be a career!
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Crew Member employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in person or over the phone, a friendly and positive attitude can make a lasting impression.
✨Tip Number 2
Familiarise yourself with Five Guys' menu and values before your interview. Being able to discuss our food and what we stand for will demonstrate your genuine interest in the role.
✨Tip Number 3
Highlight any previous experience in fast-paced environments, especially in food service. Sharing specific examples of how you've handled busy situations can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your teamwork skills. Since you'll be working closely with others, showcasing your ability to collaborate and communicate effectively will be key to landing the job.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or food preparation. Emphasise any roles where you worked in a fast-paced environment, as this is crucial for the Crew Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for working at Five Guys. Mention your passion for quality food and excellent customer service, and how you align with their values of being competitive, enthusiastic, and having integrity.
Showcase Teamwork Skills: In your application, provide examples of how you've successfully worked as part of a team. Highlight experiences where communication and collaboration were key to achieving a goal, as teamwork is essential in a restaurant setting.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Crew Member.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Five Guys values enthusiasm and a positive attitude. Make sure to express your excitement about the role and the company during the interview. Share why you love their food and what makes you passionate about customer service.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be working closely with others. Be prepared to discuss examples of how you've successfully worked in a team before. Highlight your ability to communicate effectively and support your colleagues.
✨Prepare for Fast-Paced Scenarios
The role is varied and fast-paced, so expect questions about how you handle pressure. Think of situations where you've had to think on your feet or manage multiple tasks at once, and be ready to share those experiences.
✨Understand Five Guys' Values
Familiarise yourself with Five Guys' core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be ready to explain how you embody these values and how they align with your work ethic and approach to customer service.
