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- Tasks: Join us as a Sales Advisor, creating amazing shopping experiences for our customers.
- Company: H&M Group is a diverse family of fashion brands committed to sustainability and meaningful growth.
- Benefits: Enjoy staff discounts across all H&M brands and participate in our Incentive Program.
- Why this job: Be part of a vibrant team that values your personality and passion for fashion over experience.
- Qualifications: No specific qualifications needed, just a love for people and fashion!
- Other info: Flexible availability required, including weekends; no sponsorship available.
The predicted salary is between 21600 - 36000 £ per year.
Job Description
This is a permanent full-time position offering 35 hours per week. The position is based in the H&M Forestside store.
As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you contribute to the sales and profit in your store and share product and fashion knowledge.
Key responsibilities:
- You are responsible for inspiring our customers by promoting campaigns, offers, and activities and delivering a great customer experience that contributes to the sales and profit goals of your store.
You give and receive honest feedback to support not only your own development but also your colleagues development.
You follow health and safety routines to promote the safety and well-being of all our colleagues and customers.
Qualifications
If your personality and love for people & fashion matches our beliefs and values, we appreciate this more than your experience & qualifications for our Sales Advisor positions.
Additional Information
Availability 5-7 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.
Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, were determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description
H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Sales Advisor - Forestside employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Forestside
✨Tip Number 1
Familiarise yourself with H&M's brand values and current campaigns. Understanding their ethos will help you connect with the team and demonstrate your passion for fashion during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will highlight your ability to create exceptional shopping experiences.
✨Tip Number 3
Be ready to discuss your flexibility and availability, as this role requires working weekends and a variety of shifts. Emphasising your willingness to adapt will make you a more attractive candidate.
✨Tip Number 4
Engage with H&M's social media platforms to stay updated on their latest trends and promotions. This knowledge can help you speak confidently about their products and connect with the brand during your interview.
We think you need these skills to ace Sales Advisor - Forestside
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your personality and love for people and fashion align with H&M's values.
Highlight Relevant Skills: Focus on showcasing your customer service skills and any experience you have in retail or sales. Mention specific examples of how you've contributed to a positive shopping experience or worked effectively in a team.
Be Authentic: Since H&M values personality over experience, let your genuine passion for fashion and customer service shine through in your application. Use a friendly and approachable tone to reflect your enthusiasm for the role.
Follow Application Guidelines: Remember not to attach a cover letter as per H&M's request. Ensure that your CV is up-to-date and includes all relevant information, such as your availability and flexibility, which are crucial for this position.
How to prepare for a job interview at H&M
✨Show Your Passion for Fashion
As a Sales Advisor, your love for fashion is crucial. Be prepared to discuss your favourite trends and how you can inspire customers with your knowledge. This will demonstrate that you align with the brand's values.
✨Emphasise Customer Experience
Highlight your commitment to providing exceptional customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a great shopping experience.
✨Be Ready for Teamwork Questions
Since you'll be working closely with a team, expect questions about collaboration. Think of instances where you've successfully worked with others, given or received feedback, and contributed to a positive team environment.
✨Demonstrate Flexibility
The role requires full availability, including weekends. Be honest about your flexibility and willingness to adapt to the store's needs. This shows that you're committed to being a reliable team member.
