Director of Solutions Engineering (London)
Director of Solutions Engineering (London)

Director of Solutions Engineering (London)

London Full-Time 72000 - 100000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team of Solutions Engineers, driving strategic decisions and customer success.
  • Company: Join hyperexponential, creators of hx Renew, revolutionising the insurance industry with cutting-edge technology.
  • Benefits: Enjoy share options, generous holiday, private healthcare, and a vibrant office culture with regular events.
  • Why this job: Be part of a fast-growing InsurTech aiming for unicorn status, making a real impact in the industry.
  • Qualifications: Proven leadership in Solutions Engineering, strong Python skills, and exceptional communication abilities required.
  • Other info: Background checks will be conducted; we prioritise data protection and compliance.

The predicted salary is between 72000 - 100000 £ per year.

About hyperexponential

We're the creators of hx Renew, the world's first pricing decision intelligence platform, purpose-built for the complexities of small, sparse, or fragmented insurance data. Recognised as the InsurTech Product of the Year, hx Renew empowers insurers to build sophisticated models in Python and React, reducing time-to-model from months to weeks or even days.

hx Renew is transforming insurance with customers like Aviva, Convex, and Inigo, doubling revenue in 2023, and achieving a $73M Series B from a16z and Battery Ventures. On track to become an InsurTech Unicorn, we aim to reach $100M revenue in the next 23 years.

About the Solutions Engineering Team

hx's Solutions Engineering Team thrives at the intersection of sales and engineering. Solutions Engineers are trusted technical experts who articulate technology and product positioning to executive, business, and technical audiences. They serve as primary technical support for field sales, driving the technology evaluation stage and ensuring success for hyperexponential's prospects and customers. Collaborating with sales counterparts, the team strategically guides customers toward commercial partnerships while addressing complex technical challenges.

Your Impact

The impact now expected from this hire spans strategic customer enablement, internal stakeholder influence, and leadership succession, requiring a recalibration of both level and budget. You'll bring strategic vision and operational excellence to drive our Global Solutions Engineering function forward in this critical growth phase.

Key Responsibilities

Leadership & Team Building

  • Lead and develop a high-performing team of 6+ Solutions Engineers across the UK and US, transforming teams into high-impact contributors

  • Operate independently with minimal supervision, making significant strategic decisions autonomously

  • Advocate effectively for the team's needs and wider team strategy at leadership level

  • Create scalable development plans for team members to ensure readiness for high-stakes customer engagements

Strategic Influence

  • Go toe to toe with directors across revenue function and senior external stakeholders

  • Partner with sales leadership to align Solutions Engineering strategy with regional and global revenue goals

  • Represent the Solutions Engineering function at executive level, influencing cross-functional initiatives

  • Drive strategic decisions around team structure, processes and tooling to support business growth

Sales Enablement & Technical Excellence

  • Oversee the design and delivery of engaging product demonstrations tailored to client needs

  • Lead complex proof-of-value projects that showcase platform flexibility and business value

  • Address high-stakes technical RFPs, RFIs, and due diligence requests with precision

  • Serve as the ultimate subject matter expert in industry challenges and articulate hx Renew's ROI

Customer Success & Innovation

  • Partner with strategic customers to align technical solutions with their business objectives

  • Drive innovation in the creation of reusable demo assets, code libraries and technical collateral

  • Develop scalable strategies to expedite sales processes through automation and AI

  • Act as a liaison between customer needs and product roadmap, identifying market opportunities

About You

Core Competencies

  • Credible : Trusted as a technical advisor through expertise and strong interpersonal skills

  • Strategic : Able to operate independently, make significant decisions autonomously, and influence at executive level

  • Technical : Proficient in software development (Python preferred) and systems integration

  • Client-Centric : Customer-focused, ensuring positive experiences for all stakeholders

  • Business-Savvy : Driven by ROI and efficiency, standardising repeatable processes

Experience and Skills

  • Proven experience in a senior Solutions Engineering or pre-sales leadership role

  • Demonstrated success managing 6+ team members across locations

  • Clear examples of transforming underperforming and/or new teams

  • Strong software development skills in Python

  • Sound knowledge of integration patterns, databases, networking, and authentication protocols

  • Exceptional communication skills to engage technical and non-technical audiences alike

  • Track record of operating independently with minimal supervision

Bonus Points

  • Familiarity with insurance technology or actuarial modelling

What do we offer?

  • Share options

  • 5,000 for individual and group training and conference budget

  • 25 days holiday plus 8 bank holiday days (33 in total)

  • Company pension scheme via Penfold

  • Mental health and therapy provision via Spectrum.life

  • Individual wellbeing allowance via Juno

  • Private healthcare insurance through AXA

  • Top-spec equipment (laptop, screens, adjustable desks, etc)

  • Regular remote & in-person hackathons, lunch & learns, socials and games nights

  • Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry

  • Huge opportunity for personal development and mastery as we grow together!

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy. #J-18808-Ljbffr

Director of Solutions Engineering (London) employer: hyperexponential

At hyperexponential, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through generous training budgets, share options, and a focus on mental health and wellbeing, all set in the vibrant city of London. Join us as we revolutionise the insurance industry and enjoy the unique advantages of working in a fast-paced, high-impact environment where your contributions truly matter.
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Contact Detail:

hyperexponential Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Solutions Engineering (London)

✨Tip Number 1

Familiarise yourself with hx Renew and its unique offerings. Understanding the intricacies of their pricing decision intelligence platform will allow you to speak confidently about how your skills can contribute to their mission during interviews.

✨Tip Number 2

Network with current employees or industry professionals who have experience in Solutions Engineering. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.

✨Tip Number 3

Prepare to discuss your leadership style and past experiences in managing teams. Given the emphasis on team building and strategic influence in the role, showcasing your ability to lead and develop high-performing teams will be crucial.

✨Tip Number 4

Brush up on your technical skills, particularly in Python and systems integration. Being able to demonstrate your technical expertise and how it aligns with the needs of the Solutions Engineering team will set you apart from other candidates.

We think you need these skills to ace Director of Solutions Engineering (London)

Leadership Skills
Team Development
Strategic Decision-Making
Technical Expertise in Python
Systems Integration Knowledge
Client-Centric Approach
Exceptional Communication Skills
Sales Enablement
Technical RFP and RFI Management
Customer Success Strategies
Innovation in Technical Solutions
Ability to Influence at Executive Level
Understanding of Insurance Technology
Experience in Managing Remote Teams
Operational Excellence

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of the Director of Solutions Engineering position. Tailor your application to highlight how your experience aligns with their needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in a senior Solutions Engineering or pre-sales leadership role. Provide clear examples of how you've successfully managed teams and transformed underperforming groups.

Showcase Technical Skills: Make sure to detail your technical proficiency, especially in software development (Python preferred) and systems integration. Mention any relevant projects or achievements that demonstrate your expertise.

Communicate Effectively: Your application should reflect exceptional communication skills. Be prepared to articulate complex technical concepts in a way that is accessible to both technical and non-technical audiences, as this is crucial for the role.

How to prepare for a job interview at hyperexponential

✨Showcase Your Technical Expertise

As a Director of Solutions Engineering, you'll need to demonstrate your proficiency in software development, particularly in Python. Be prepared to discuss your past projects and how you've applied technical skills to solve complex problems.

✨Emphasise Leadership Experience

Highlight your experience in leading and developing high-performing teams. Share specific examples of how you've transformed underperforming teams and the strategies you used to foster collaboration and success.

✨Prepare for Strategic Discussions

Expect to engage with senior stakeholders and directors. Prepare to discuss how you would align the Solutions Engineering strategy with broader revenue goals and influence cross-functional initiatives effectively.

✨Demonstrate Client-Centric Thinking

Illustrate your ability to understand and address customer needs. Provide examples of how you've partnered with clients to align technical solutions with their business objectives, showcasing your commitment to customer success.

Director of Solutions Engineering (London)
hyperexponential
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