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- Tasks: Join us as a Chef De Rang, ensuring smooth service and exceptional guest experiences.
- Company: Be part of a vibrant hotel team dedicated to creating memorable dining moments.
- Benefits: Enjoy perks like free food, gym membership, and staff transport.
- Why this job: Perfect for those who love teamwork and want to make guests smile every day.
- Qualifications: Food hygiene qualification required; previous waiting experience preferred.
- Other info: Salary ranges from £29,250 to £31,005 with potential monthly gratuities.
The predicted salary is between 29250 - 31005 £ per year.
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The main responsibility of our Chef De Rang is to ensure that our service runs smoothly and efficiently, providing exceptional guest experience. A Chef De Rang will assist in preparing for and serving food, maintaining cleanliness and hygiene standards and ensuring guest satisfaction throughout.
The Chef De Rang plays a crucial role in ensuring the guests have a pleasant and memorable experience, and therefore a keen eye for detail and enjoyment of working in a team-oriented environment is essential.
- Assists with the preparation and setup of dining service, ensuring food items are ready for the guests.
- Greets guests warmly and professionally, presenting menus and providing information about food and menu options and dietary restrictions.
- Takes accurate food and beverage orders from guests and delivers them promptly to the kitchen.
- Monitors and replenishes food and beverage items throughout service to ensure availability and freshness.
- Maintains cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops and all equipment.
- Ensures food items are properly labelled, stored and handled in accordance with health and safety regulations.
- Assists with guests’ specific requests or dietary requirements, providing suitable alternatives where possible..
- Serves dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
- Anticipates guests\’ needs and promptly responds to their requests or concerns.
- Clears and cleans tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
- Assists in restocking supplies and inventory management, notifying the supervisor or manager when items are running low.
- Collaborates with the kitchen and other hotel staff to ensure smooth operations and timely service.
- Assists in resolving guest complaints or concerns relating to service, escalating issues to a manager where and when appropriate.
- Maintains a positive and professional attitude while interacting with guests, colleagues and management.
- Attends team meetings and training sessions to enhance knowledge and skills related to service and wider hotel operations..
- Upholds the hotel\’s standards of guest care, ensuring guest satisfaction at all times.
- Maintains facilities, services and promotions to effectively communicate information to guests.
Job Description
The main responsibility of our Chef De Rang is to ensure that our service runs smoothly and efficiently, providing exceptional guest experience. A Chef De Rang will assist in preparing for and serving food, maintaining cleanliness and hygiene standards and ensuring guest satisfaction throughout.
The Chef De Rang plays a crucial role in ensuring the guests have a pleasant and memorable experience, and therefore a keen eye for detail and enjoyment of working in a team-oriented environment is essential.
A Chef De Rang
- Assists with the preparation and setup of dining service, ensuring food items are ready for the guests.
- Greets guests warmly and professionally, presenting menus and providing information about food and menu options and dietary restrictions.
- Takes accurate food and beverage orders from guests and delivers them promptly to the kitchen.
- Monitors and replenishes food and beverage items throughout service to ensure availability and freshness.
- Maintains cleanliness and hygiene standards in all dining areas, including chairs, tables, countertops and all equipment.
- Ensures food items are properly labelled, stored and handled in accordance with health and safety regulations.
- Assists with guests’ specific requests or dietary requirements, providing suitable alternatives where possible..
- Serves dishes in a professional and gracious manner, ensuring adherence to quality and presentation standards.
- Anticipates guests\’ needs and promptly responds to their requests or concerns.
- Clears and cleans tables promptly once guests have finished their meals, ensuring a clean and inviting atmosphere.
- Assists in restocking supplies and inventory management, notifying the supervisor or manager when items are running low.
- Collaborates with the kitchen and other hotel staff to ensure smooth operations and timely service.
- Assists in resolving guest complaints or concerns relating to service, escalating issues to a manager where and when appropriate.
- Maintains a positive and professional attitude while interacting with guests, colleagues and management.
- Attends team meetings and training sessions to enhance knowledge and skills related to service and wider hotel operations..
- Upholds the hotel\’s standards of guest care, ensuring guest satisfaction at all times.
- Maintains facilities, services and promotions to effectively communicate information to guests.
Qualifications
- Food hygiene qualification is essential (or at least willingness to undertake in a timely manner).
- Previous experience in waiting on roles, ideally within a hotel dining service. .
- Excellent organisational and time management skills to support restaurant operations effectively.
- Attention to detail and a commitment to delivering high-quality service.
- Strong knowledge of food safety and sanitation regulations.
- Ability to work efficiently in a high-pressure, fast-paced environment.
- Flexibility to work early mornings, evenings, weekends and holidays as per the demands of the establishment.
- Can act as a First Aid Aider or Fire Warden in the event of an accident or emergency.
Additional Information
Salary: from £29,250 to £31,005
Gratuities are allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £240 to £550 per month.
Hours: 45 hours per week.
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
Relocation assistance may be available
Staff transport provided free between staff houses and hotel
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Chef De Rang employer: Gilpin Hotel & Lake House
Contact Detail:
Gilpin Hotel & Lake House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chef De Rang
✨Tip Number 1
Familiarise yourself with the menu and any dietary restrictions that may be common among guests. This knowledge will not only help you answer questions confidently but also demonstrate your commitment to providing exceptional service.
✨Tip Number 2
Practice your communication skills, especially in a team setting. Being able to collaborate effectively with kitchen staff and other team members is crucial for ensuring smooth operations during busy service times.
✨Tip Number 3
Showcase your attention to detail by being proactive in maintaining cleanliness and hygiene standards. This can include keeping an eye on dining areas and ensuring everything is well-stocked and presentable.
✨Tip Number 4
Be prepared to handle guest complaints with a positive attitude. Practising how to respond to various scenarios can help you feel more confident and ready to ensure guest satisfaction.
We think you need these skills to ace Chef De Rang
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and food service. Emphasise any previous roles where you provided exceptional guest experiences, as this is crucial for the Chef De Rang position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific skills such as attention to detail, teamwork, and your ability to handle dietary requests, which are essential for this position.
Highlight Relevant Qualifications: If you have a food hygiene qualification or any other relevant certifications, make sure to include them prominently in your application. If you’re willing to undertake training, mention this as well.
Showcase Your Soft Skills: In your application, highlight soft skills like communication, organisation, and the ability to work under pressure. These are vital for ensuring smooth service and guest satisfaction in a fast-paced environment.
How to prepare for a job interview at Gilpin Hotel & Lake House
✨Show Your Passion for Service
During the interview, express your enthusiasm for providing exceptional guest experiences. Share specific examples of how you've gone above and beyond in previous roles to ensure customer satisfaction.
✨Demonstrate Attention to Detail
Highlight your ability to notice the little things that can enhance a dining experience. Discuss how you maintain cleanliness and hygiene standards, and be prepared to talk about any relevant food safety qualifications you have.
✨Prepare for Teamwork Questions
Since this role requires collaboration with kitchen and hotel staff, be ready to discuss your experience working in a team-oriented environment. Share examples of how you've effectively communicated and cooperated with colleagues to ensure smooth operations.
✨Know the Menu and Dietary Options
Familiarise yourself with common menu items and dietary restrictions. Be prepared to discuss how you would handle specific guest requests or concerns regarding food options, showcasing your knowledge and willingness to accommodate guests' needs.
