Dedicated Support Officer
Dedicated Support Officer

Dedicated Support Officer

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Protect customer property and ensure safety by following security protocols.
  • Company: Join Mitie, a leader in security services with a commitment to employee development.
  • Benefits: Enjoy flexible benefits, virtual GP access, and discounts at top retailers.
  • Why this job: Gain valuable experience in security while contributing to a safe environment.
  • Qualifications: Previous security experience and an SIA licence are required.
  • Other info: Opportunities for continuous training and career progression await you!

The predicted salary is between 24000 - 36000 £ per year.

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Requirements:

  1. Must be able to work days, nights, and weekends.
  2. Must be flexible to work last-minute cover for absences or leave.
  3. Must have a CCTV licence.
  4. Must be able to work in the CCTV control room without the need for personal phone use.
  5. Must be able to write detailed reports.
  6. Must be able to work effectively under pressure.

Benefits:

  • Market-leading flexible benefits scheme tailored to your lifestyle.
  • Virtual GP for you and your household, offering expert advice via video or phone.
  • Financial wellbeing assistance through Salary Finance, including early access to earned pay and competitive loans.
  • Access to our flexible benefits platform, Choices, to customize your benefits such as dental insurance, dining cards, coffee clubs, and technology products.
  • High street discounts from thousands of retailers, gyms, and more via MiDeals platform.
  • Cycle-to-work scheme.
  • Life cover based on your salary or a minimum of £10,000.
  • Save-as-you-earn scheme and Mitie Matching Share Plan, with opportunities for free shares.
  • Recognition through Mitie Stars, with monthly cash prizes and a top annual prize of £10,000.

Career Development:

We prioritize your career progression with diverse training and development resources.

Inclusive Recruitment:

We are committed to an inclusive and accessible recruitment process. If you have a disability or long-term condition and need adjustments during recruitment, please contact us by email.

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Dedicated Support Officer employer: Mitie

At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Our comprehensive benefits package, including flexible options tailored to your lifestyle, access to a virtual GP, and financial wellbeing assistance, ensures that our team members feel valued and empowered. With a commitment to inclusivity and recognition of hard work through initiatives like Mitie Stars, we create an environment where you can thrive both personally and professionally.
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Contact Detail:

Mitie Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dedicated Support Officer

✨Tip Number 1

Familiarise yourself with the specific Assignment Instructions (AI's) for the role. Understanding these guidelines will not only help you perform better but also demonstrate your commitment to compliance during interviews.

✨Tip Number 2

Stay updated on the latest security regulations and industry standards. This knowledge will show that you are proactive and dedicated to maintaining a high level of service, which is crucial for this position.

✨Tip Number 3

Highlight any previous security experience you have during networking opportunities. Engaging with professionals in the field can provide valuable insights and potentially lead to referrals for the Dedicated Support Officer role.

✨Tip Number 4

Consider obtaining additional certifications relevant to the role, such as first aid or conflict resolution training. These qualifications can set you apart from other candidates and show your commitment to professional development.

We think you need these skills to ace Dedicated Support Officer

Security Awareness
Attention to Detail
Health and Safety Compliance
Incident Reporting
Communication Skills
Problem-Solving Skills
Customer Service Skills
Time Management
Ability to Follow Instructions
Proactive Approach
Teamwork
Adaptability
Conflict Resolution
Knowledge of Legal Regulations
SIA Licence Holder

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Dedicated Support Officer position. Familiarise yourself with the key performance indicators and legal obligations mentioned in the job description.

Tailor Your CV: Customise your CV to highlight relevant security experience and any SIA licenses you hold. Emphasise your ability to comply with policies and procedures, as well as your commitment to health and safety.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your understanding of the company's values. Mention specific examples from your past experiences that demonstrate your skills in security and customer service.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the security industry.

How to prepare for a job interview at Mitie

✨Know Your Assignment Instructions

Familiarise yourself with the published Assignment Instructions (AI's) relevant to the role. Understanding these will help you demonstrate your commitment to compliance and your ability to follow procedures during the interview.

✨Highlight Relevant Experience

Be prepared to discuss your previous security experience in detail. Share specific examples of how you've successfully handled challenging situations, as this will showcase your capability to maintain professional conduct under pressure.

✨Emphasise Continuous Development

Show your willingness to undertake additional training and self-development. Mention any relevant courses or certifications you have completed, and express your enthusiasm for ongoing learning in the security field.

✨Demonstrate Health & Safety Awareness

Discuss your understanding of health and safety regulations and your proactive approach to identifying and reporting hazards. This will illustrate your commitment to maintaining a safe environment for both yourself and others.

Dedicated Support Officer
Mitie
Location: Birmingham
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  • Dedicated Support Officer

    Birmingham
    Full-Time
    24000 - 36000 £ / year (est.)
  • M

    Mitie

    50,000+
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