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- Tasks: Support procurement and management of research tools and databases for the firm.
- Company: Join Baker McKenzie, a global leader in legal solutions with a diverse culture.
- Benefits: Enjoy a collaborative environment with opportunities for professional growth and development.
- Why this job: Make an impact by enhancing legal solutions through innovative information management.
- Qualifications: Relevant experience in knowledge and information procurement, preferably in law firms.
- Other info: No travel required; work in a dynamic, supportive team of nearly 300 professionals.
The predicted salary is between 30000 - 42000 £ per year.
Information Resource Specialist, 4-6 months FTC
Join to apply for the Information Resource Specialist, 4-6 months FTC role at Baker McKenzie
Information Resource Specialist, 4-6 months FTC
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Join to apply for the Information Resource Specialist, 4-6 months FTC role at Baker McKenzie
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To support all activities to drive the effective procurement and management of business and legal research tools and databases. The role-holder will manage a portfolio of products in alignment with the global and regional Information & Research (I&R) strategies and global Procurement strategy and guidelines. They will assist the Information Product Management (IPM) Service Owner and global IPM Lead with vendor management initiatives with an increased focus on return on investment and value-add.
In this role, the individual will drive the procurement and management of practice, functional, global and regional products and subscriptions for the firm\’s practice groups and functions, ensuring they deliver value and ROI for the firm. They will proactively monitor and manage the products\’ usage, support vendor management initiatives, and strengthen relationships with key vendors.
Main responsibilities
Service Orientation
- Build and nurture strong internal relationships across Knowledge and Information & Research, Procurement, Finance, Technology and Operations teams and external relationships with suppliers of practice, regional and global information resources and products to ensure effective collaboration and mutual success
- Support regional I&R teams in managing, negotiating and reviewing supplier contracts for products, including those with AI capabilities, per global Procurement guidelines and budget parameters, and achieving practice, global, regional, and local office savings targets
- Utilize effective communication and persuasive techniques to influence stakeholders and drive positive outcomes in projects and initiatives. Cultivates responsive, positive and productive relationships, delivering value through effective communication with stakeholders and key relationships
- Promote the I&R services, and IPM and AI policies, processes, and guidelines in practices and regions
- Contribute substantively to providing IPM services by working on Knowledge projects and initiatives as required
Knowledge & Expertise
- Possess and maintain expert knowledge of the suite of I&R resources and products offered by the Firm globally, regionally and locally, promoting their value, features, and functionality to other Knowledge colleagues, business professionals and lawyers
- Manage access requests and troubleshoot access issues for the Firm’s portfolio of products, delegating as appropriate. Answer questions relating to licensing issues and provide advice on appropriate use, ensuring adherence to the Firm’s policies on use
- Conduct thorough data analysis to identify trends, patterns, and insights that inform business decisions and strategies
- Help implement global and regional guidelines for new product requests, curating business cases, conducting trials, product assessments and gathering feedback. This also includes product cancellations and rationalisations
- Lead on trialling new products, engaging with stakeholders, budget managers and potential users to include post-trial surveys and reaching evidence-based business decisions
- Lead on the delivery of information resources and product outreach and training plans, including tailoring training to educate specific groups and meet specific needs
- Commit to continuous improvements of IPM policies and processes to incorporate efficiencies, new procedures, upgrades and changes to best practice
- Where appropriate, assist with reviews and analyses of practice, functional, global and regional I&R subscription budgets, and support the Knowledge leadership with the global Knowledge budget, to achieve best outcomes between budget parameters and appropriate product mix
Operational Efficiencies, Quality and Risk Mitigation
- Support the Service Owner with the management of service-related issues and stakeholder feedback, troubleshooting and delivering continuous service improvements to maintain quality assurance and minimise business impact and risk, escalating any challenges promptly where appropriate
- Leverage AI and other digital solutions to enhance productivity, drive innovation, and improve the quality of outputs across practice groups, sectors and business functions
- Support with the planning, scheduling, prioritizing and delivering all routine and non-routine work and the effective delivery of IPM enquiries and requests, providing oversight and guidance as required
- Act as internal champion for Knowledge, I&R and GenAI products and tools, ensuring that business professionals and lawyers engage with them effectively
- Champion the appropriate use of all products by agreed terms and conditions of use, mitigating reputational damage to the firm, with a specific emphasis on GenAI
Function
The Knowledge function is a firm-wide team of nearly 300 professionals, including Knowledge Lawyers, Information & Research professionals, and a variety of other functional specialists. The Knowledge function helps the firm deliver better legal solutions by producing and providing easy access to high-quality, relevant legal information for both lawyers and clients. The focus is on the following areas:
- Content – creating, collecting and providing access to market-leading precedents, sample documents, practice notes, training materials and other know-how for our lawyers and clients, reviewing and updating regularly, to ensure that the content is current and market-leading
- Systems – working with the Technology function to design, develop and build user-friendly and flexible platforms to store know-how and deliver it intuitively to lawyers and clients, adopting common systems across all offices and practice/industry groups
- Culture – striving to establish Knowledge as a core part of every lawyer’s role, engaging actively with all lawyers in the firm and encouraging them to share their knowhow and expertise with colleagues as openly as possible; embracing a “one team” culture within the Firm’s Knowledge community ensuring that all team members create and develop high quality local content while being aligned with our global strategy and approach
You will report to: Service Owner, Information Product Management Services
Your direct reports, if any: N/A
Key relationships:
- Regional I&R Leads and In-Market I&R Teams
- Center IPM teams
- Knowledge Specialists for I&R and GenAI
- Knowledge Functional leadership
- Knowledge Partners, Knowledge Lawyers and KM Managers
- Procurement, Finance, Operations and Technology Leads & Managers
Technical skills, qualifications and experience:
- Relevant experience of knowledge, technology, Information and research procurement in a professional services environment, ideally law firms
- Extensive experience in dealing with information suppliers and vendors, negotiating pricing and contracts at a regional and/or global level
- Expert knowledge and understanding of a diverse set of knowledge and information resources
- Proficient and experienced with utilizing and managing knowledge, information & research tools and platforms, including AI, as well as proficiency with data analysis
- Working within a large and complex, matrixed environment with multiple stakeholders and interest groups
- Able to manage multiple stakeholders, build strong relationships virtually, communicate effectively, comfortable working in a large, complex environment, credible and persuasive
- Excellent organizational skills; ability to prioritise and manage time to meet deadlines
- Demonstrated ability to drive results and a sense of urgency in executing against the objectives
- Proven ability to influence, interact and consult with senior leaders, strong collaboration skills and effective stakeholder management
- Persuasive communication skills and strong presentation skills
Complex business challenges require an integrated response across different markets, sectors, and areas of law. Baker McKenzie\’s client solutions provide seamless advice, underpinned by deep practice and sector expertise, as well as first-rate local market knowledge. Across more than 70 offices globally, Baker McKenzie works alongside our clients to deliver solutions for a connected world.
We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people — regardless of race, religion, or belief, if any, gender, gender identity, disability, sexual orientation, or age — to fulfill their professional aspirations with us.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Legal
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Industries
Law Practice
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Information Resource Specialist, 4-6 months FTC employer: Baker McKenzie
Contact Detail:
Baker McKenzie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Resource Specialist, 4-6 months FTC
✨Tip Number 1
Familiarise yourself with the latest trends in information resource management and procurement, especially within the legal sector. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your commitment to staying updated.
✨Tip Number 2
Network with professionals already working in information resource management or similar roles. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed vendor relationships or negotiated contracts in the past. Highlighting your experience in these areas can set you apart from other candidates.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data analysis to inform business decisions. Being able to articulate this will demonstrate your ability to contribute to the firm's goals effectively.
We think you need these skills to ace Information Resource Specialist, 4-6 months FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in knowledge management, procurement, and vendor relations. Use specific examples that demonstrate your ability to manage information resources effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the responsibilities outlined in the job description. Mention your experience with AI tools and data analysis, as these are key aspects of the position.
Showcase Communication Skills: Since the role requires strong communication and persuasive techniques, provide examples in your application of how you've successfully influenced stakeholders or managed relationships in previous roles.
Highlight Continuous Improvement Initiatives: Discuss any past experiences where you contributed to process improvements or efficiencies in your previous roles. This will demonstrate your commitment to enhancing service delivery and operational quality.
How to prepare for a job interview at Baker McKenzie
✨Know Your Products
Familiarise yourself with the suite of Information & Research resources and products offered by the firm. Be prepared to discuss their features, functionalities, and how they can add value to the organisation.
✨Build Relationships
Demonstrate your ability to build and nurture strong internal and external relationships. Share examples of how you've successfully collaborated with stakeholders or vendors in previous roles.
✨Showcase Your Analytical Skills
Be ready to discuss your experience with data analysis. Highlight how you've identified trends and insights that informed business decisions, particularly in relation to procurement and vendor management.
✨Communicate Effectively
Prepare to showcase your persuasive communication skills. Think of examples where you've influenced stakeholders or driven positive outcomes in projects, as this will be crucial for the role.
