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- Tasks: Provide top-notch customer service and assist with sales and stock control.
- Company: Join Winemark, a leading retailer known for its exceptional customer experience.
- Benefits: Enjoy a full-time permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team in a fun environment while learning about wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Ideal for those passionate about customer service and eager to learn.
The predicted salary is between 24000 - 36000 £ per year.
Job Title : Sales Advisor – Ballymena
Reference Number : SA-130-20-25/1
Location : Phoenix, Ballymena
Contract Type : Full-Time Permanent
Closing Date : 18/07/2025
Purpose
- To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent
Desirable
- WSET Foundation Certificate
Skills & Experience – Essential
- Three months previous experience in a retail environment
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, \”can do\” attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance – clean and well groomed
- A good team player with the ability to work in a team environment
Skills & Experience – Desirable
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
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Sales Advisor - Ballymena employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Ballymena
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good understanding of different types of wine and their characteristics will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more comfortable in identifying customer needs and providing excellent service, which is crucial for the Sales Advisor role.
✨Tip Number 3
Showcase your enthusiasm and positive attitude during any interactions with the company, whether it's through networking or during the interview. A 'can do' attitude is highly valued and can set you apart from other candidates.
✨Tip Number 4
Research the company's values and standards to align your responses during the interview. Understanding their commitment to customer service and stock control will allow you to demonstrate how you can contribute to their goals.
We think you need these skills to ace Sales Advisor - Ballymena
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous retail experience you have, especially in customer service roles. Provide specific examples of how you've successfully engaged with customers and contributed to sales in past positions.
Showcase Communication Skills: Since effective communication is essential for this role, make sure to demonstrate your written and verbal communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with customers or team members.
Express Enthusiasm: Convey your passion for customer service and your motivation to work in a retail environment. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the products available in the store, especially wines if you have an interest or knowledge in that area. Being able to discuss product details and recommendations will impress your interviewers and show your commitment to customer service.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you identified customer needs and exceeded their expectations, as this aligns perfectly with the company's focus on customer satisfaction.
✨Showcase Your Team Spirit
Be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve a common goal, as teamwork is essential for success in this role.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the company's standards and your seriousness about the position.
