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- Tasks: Lead bar operations, craft unique cocktails, and ensure guest satisfaction.
- Company: Hoar Cross Hall is a luxurious spa resort in Staffordshire, known for exceptional service.
- Benefits: Enjoy competitive pay, free meals, spa access, and discounts on stays.
- Why this job: Join a passionate team in a stunning estate focused on memorable guest experiences.
- Qualifications: Experience in bar service, cocktail knowledge, and strong communication skills required.
- Other info: Full flexibility needed; reliable transport recommended due to rural location.
The predicted salary is between 28800 - 43200 £ per year.
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Location: Hoar Cross Hall, Staffordshire
Full time
Head Bartender
Location: Hoar Cross Hall, Staffordshire
Full time
About Us:
Set in the heart of picturesque Staffordshire, Hoar Cross Hall is a luxurious spa resort that combines the charm and grandeur of a stately home with the indulgence of world-class spa experiences. Our estate is renowned for its exquisite dining venues, beautiful gardens, and exceptional service, making it a sought-after destination for guests seeking relaxation and luxury.
At Hoar Cross Hall, we pride ourselves on treating every guest like family and creating memorable experiences that last long after their visit. Our commitment to excellence drives everything we do, and we are always on the lookout for passionate individuals who share this vision.
Join us, and you’ll be part of a team that nurtures talent, fosters growth, and provides the opportunity to develop within an award-winning environment.
About the Role:
As Head Bartender, you will oversee all aspects of our bars\’ operations, including crafting unique drink menus, managing staff and stock levels, and maintaining high service standards.
You will be part of an energetic team dedicated to delivering memorable experiences, from serving cocktails to ensuring guest satisfaction. Your role involves welcoming guests, recommending drinks, and contributing to unforgettable moments.
This is a fantastic opportunity to advance your career in hospitality at a prestigious, award-winning resort.
Why Join Us?
- Work in a stunning, historic estate committed to excellence in hospitality.
- Competitive pay and benefits.
- Complimentary access to leisure and spa facilities.
- Free daily lunch via staff canteen.
- Celebrate anniversaries with a complimentary spa day.
- Access to employee benefits programs.
- Free on-site parking.
- Discounts on stays and spa days for staff and guests.
- 30% discount on food and drinks across venues.
- Comprehensive induction and training.
- Opportunities for professional growth within a luxury environment.
Key Responsibilities:
- Ensure proper stocking of bar supplies.
- Enforce alcohol laws and regulations.
- Develop high-quality cocktails, including pre-batched drinks, syrups, infusions, and garnishes.
- Create an innovative drink menu aligned with current trends.
- Stay informed on menu content, changes, and promotions.
- Lead and train the bar team, providing guidance and feedback.
- Foster a positive team environment.
- Mentor staff to meet high standards.
- Provide personalized guest service and drink recommendations.
- Maintain consistency in drink preparation and presentation.
- Manage bar inventory and conduct stock counts.
- Track sales and wastage for profitability.
- Reconcile bar takings after each shift.
- Ensure cleanliness of bar and seating areas.
- Change barrels and clean beer lines as needed.
- Adhere to licensing laws and SOP guidelines.
- Maintain cleanliness and setup for functions.
- Respond politely to guest queries.
- Follow opening and closing procedures.
- Serve drinks in accordance with Weights and Measures Act.
- Provide excellent customer service and handle complaints professionally.
- Collaborate with team members for smooth operations.
- Create a welcoming environment from arrival to departure.
- Follow health and safety regulations, including COSHH and hygiene guidelines.
Personal Specification:
Essentials:
- Experience in a similar role, especially in bar service.
- Knowledge of cocktail making, licensing, hygiene, and standards.
- Ability to work under pressure in a fast-paced environment.
- Strong communication and interpersonal skills.
- Professional appearance and positive attitude.
Desirables:
- Experience handling high-volume covers.
- Food Safety Training or willingness to train.
- Experience in hotel or spa settings with a focus on guest experience.
Further Information:
- Full flexibility required, including bank holidays and weekends.
- 40 hours per week, 5 days out of 7.
- Reliable transportation recommended due to rural location.
- No guarantee of visa sponsorship; candidates must have right to work in the UK.
Join Our Family:
At Hoar Cross Hall, we foster a family-like atmosphere where every team member is valued. We choose YOU to be part of our team.
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Head Bartender employer: Hoar Cross Hall
Contact Detail:
Hoar Cross Hall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Bartender
✨Tip Number 1
Familiarise yourself with the latest cocktail trends and unique drink recipes. Being able to discuss innovative ideas during your interview will show your passion for bartending and your commitment to creating memorable experiences for guests.
✨Tip Number 2
Highlight your leadership skills and experience in managing a bar team. Prepare examples of how you've successfully trained staff or improved service standards in previous roles, as this is crucial for the Head Bartender position.
✨Tip Number 3
Research Hoar Cross Hall and its offerings thoroughly. Understanding their dining venues and spa services will allow you to tailor your responses and demonstrate how you can contribute to their commitment to excellence in hospitality.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations, especially during busy periods. Sharing specific examples of how you've maintained service quality under stress will reassure the hiring team of your capability to thrive in a fast-paced environment.
We think you need these skills to ace Head Bartender
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in bartending and hospitality. Emphasise your skills in cocktail making, team leadership, and customer service, as these are crucial for the Head Bartender role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Hoar Cross Hall's commitment to excellence. Mention specific experiences that demonstrate your ability to create memorable guest experiences.
Showcase Your Creativity: If possible, include examples of unique drink menus or cocktails you have created in previous roles. This will demonstrate your creativity and ability to stay current with trends in the industry.
Highlight Team Leadership Skills: Since the role involves leading and training a bar team, be sure to mention any previous experience you have in mentoring staff or managing a team. This will show that you can foster a positive team environment.
How to prepare for a job interview at Hoar Cross Hall
✨Showcase Your Cocktail Knowledge
As a Head Bartender, you'll need to impress with your cocktail-making skills. Be prepared to discuss your favourite cocktails, the techniques you use, and any unique recipes you've created. This will demonstrate your passion and expertise in mixology.
✨Emphasise Team Leadership Skills
Since you'll be leading a bar team, highlight your experience in training and mentoring staff. Share examples of how you've fostered a positive team environment and handled challenges, as this will show your ability to manage and motivate others.
✨Demonstrate Customer Service Excellence
Hoar Cross Hall values exceptional guest experiences. Prepare to discuss how you've provided personalised service in the past, including handling complaints and ensuring guest satisfaction. This will align with their commitment to treating guests like family.
✨Research the Venue and Its Offerings
Familiarise yourself with Hoar Cross Hall's unique features, such as its luxurious spa services and dining options. Being knowledgeable about the venue will allow you to tailor your responses and show genuine interest in becoming part of their team.
