Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to keep the site clean and enhance customer experience.
- Company: We're a leading Motorway Service Area provider, known for our inclusivity and top workplace ratings.
- Benefits: Enjoy flexible hours, discounted meals, cash bonuses, and career development opportunities.
- Why this job: Be part of a supportive culture with growth potential and a focus on customer service.
- Qualifications: Experience in a similar role is preferred; passion for customer service is essential.
- Other info: Full training provided; we value diversity and inclusivity in our workplace.
Rownhams – Team Member – Facilities
Our Site Director, Elaine, at Rownhams Motorway Services on the M27 near Southampton, is looking for Team Members to join her facilities team.
As a team member, you would be responsible for ensuring the site area and facilities are clean and tidy, helping to provide a great customer experience. Your duties would include maintaining cleanliness inside and outside the premises, with occasional minor maintenance tasks in non-specialist areas.
We offer flexible working patterns on either a full or part-time basis, with various shifts available.
Additional benefits include:
- Heavily discounted meals during shifts
- Up to 70% discount for you, family, and friends at all Roadchef sites
- A cash bonus for each friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Contributory pension after 3 months
- Access to Occupational Health support
- Employee Assistance Program
- Mental Health First Aiders
- Opportunities for career development – 65% of our current Managers started as Team Members
What experience do I need?
Ideally, you will have experience in a similar environment and a passion for delivering excellent customer service. You should enjoy working with people and be comfortable working both indoors and outdoors to ensure a safe and clean environment for our customers.
Full training will be provided, along with all the resources you need to succeed and grow professionally and personally.
Who are we?
We are the UK’s third-largest Motorway Service Area provider, hosting some of the UK’s leading restaurant and retail brands.
We are proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3-Star rating for 2025 and recognized as one of the top 5 Largest Companies to work for in 2024, as well as top in the Leisure & Hospitality sector.
Our approach emphasizes inclusivity and diversity, fostering a culture where everyone can bring their best selves to work and supporting initiatives that promote a more equitable workplace.
#J-18808-Ljbffr
Rownhams - Team Member - Facilities employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rownhams - Team Member - Facilities
✨Tip Number 1
Familiarise yourself with Rownhams Motorway Services and its facilities. Understanding the site layout and the services offered can help you demonstrate your enthusiasm and knowledge during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from previous roles. Think about times when you went above and beyond for customers, as this will resonate well with the team at Rownhams who value excellent service.
✨Tip Number 3
Be prepared to discuss your ability to work in both indoor and outdoor environments. Highlight any relevant experience you have in maintaining cleanliness or performing minor maintenance tasks, as this aligns directly with the job responsibilities.
✨Tip Number 4
Express your interest in career development opportunities within the company. Mentioning that you are keen to grow and progress, just like many of the current managers who started as team members, can set you apart as a motivated candidate.
We think you need these skills to ace Rownhams - Team Member - Facilities
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Team Member position. Highlight your relevant experience in maintaining cleanliness and providing excellent customer service.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise any previous work in similar environments and your ability to work both indoors and outdoors.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention specific examples of how you've contributed to a clean and safe environment in past roles.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Teamwork Skills
As a team member, collaboration is key. Be prepared to discuss how you work well with others, perhaps by sharing a story about a successful team project or how you resolved a conflict within a team.
✨Highlight Your Adaptability
Since the role involves both indoor and outdoor tasks, emphasise your ability to adapt to different environments. Mention any previous roles where you had to switch between various tasks or settings.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might ask about the team culture or opportunities for career development within the facilities team.
