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- Tasks: Become a Parts Advisor while gaining hands-on experience and a recognised qualification.
- Company: Join Stratstone, a leading automotive retailer with over 60 locations and a £1.5 billion turnover.
- Benefits: Enjoy 33 days of annual leave, birthday off, and support for academic courses.
- Why this job: Kick-start your career in a dynamic environment that values innovation and personal growth.
- Qualifications: GCSEs grade C or above in English, Maths, and Science required.
- Other info: Earn while you learn and develop skills with iconic automotive brands.
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Are you looking for an opportunity within a fast-paced, progressive company that will support you through your apprenticeship journey? Stratstone is looking for passionate, ambitious individuals who are eager to learn and develop their skills to become the future of our company.
With a focus on inspiring, mentoring, and nurturing your skills, an apprenticeship at one of our retail sites is an excellent opportunity to kick-start your career in the automotive sector. This role offers hands-on experience, a recognised qualification, and the benefit of earning while you learn!
Stratstone operates over 60 retailers across the UK, with nearly 3,500 employees and an annual turnover of £1.5 billion – and we’re growing. Join us to work with some of the most iconic brands in the world, where excellence is our way of life.
Duties, Responsibilities & Person Specification
This apprenticeship will equip the successful candidate with the skills and knowledge required to become a Parts Advisor in our busy parts departments.
Alongside structured training provided by the manufacturer, you will undertake substantial on-the-job training, applying your learning in line with manufacturer requirements.
While training, the successful candidate will support the parts team by:
- Controlling the secure issue of stores to customers and ensuring accurate recording of issued items.
- Handling customer inquiries swiftly, courteously, and efficiently.
- Recording all items supplied to customers.
- Keeping the parts storage area clean, tidy, and safe.
- Participating in van sales delivery operations when required.
- Inspecting parts on receipt for damage, verifying quantities against delivery notes, and storing them appropriately, noting shelf life items if applicable.
- Maintaining a high level of customer satisfaction.
Relevant Experience & Qualifications Required
- GCSEs grade C or above in English, Maths, and Science
- Ability to comply with all company and manufacturer’s disciplines and procedures
Company Benefits
We aim to be the best motor retailer as judged by our customers. We offer a collaborative, innovative environment free from bias or stereotypes, where everyone can bring their whole self to work and showcase their talent.
Joining Stratstone provides the opportunity to develop a dynamic career, take accountability, and deliver exceptional service. We invest in your potential and future to help you develop skills and gain valuable experience that will enhance your career prospects.
In addition to a competitive salary, benefits include:
- 33 days of annual leave (including bank holidays) plus your birthday off if it falls on a working day.
- Annual leave purchase & sale scheme and the option to do 2 days of paid charity work per year.
- Support for academic courses and enrolment.
- Enhanced maternity, adoption, and paternity leave options.
- Cycle-to-work scheme.
- Vehicle purchase schemes across all Stratstone brands and preferential parts, service, and labour rates.
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Parts Advisor Apprentice employer: Jardine Motors Group
Contact Detail:
Jardine Motors Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor Apprentice
✨Tip Number 1
Research the automotive industry and familiarize yourself with common parts and terminology. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Stratstone, if possible. They can provide valuable insights into the company culture and what they look for in an apprentice, which can give you an edge during the selection process.
✨Tip Number 3
Prepare to discuss your customer service skills and experiences. As a Parts Advisor Apprentice, you'll be handling customer inquiries, so showcasing your ability to communicate effectively and resolve issues will be crucial.
✨Tip Number 4
Demonstrate your eagerness to learn and grow within the company. Highlight any previous experiences where you've taken initiative or sought out learning opportunities, as this aligns with Stratstone's focus on mentoring and development.
We think you need these skills to ace Parts Advisor Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Parts Advisor Apprentice. Familiarise yourself with the skills required and how they align with your own experiences and ambitions.
Tailor Your CV: Craft your CV to highlight relevant skills and experiences that relate to the automotive sector. Emphasise any customer service experience, teamwork, or problem-solving abilities that would be beneficial in this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and your eagerness to learn. Mention why you want to join Stratstone specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Jardine Motors Group
✨Research the Company
Before your interview, take some time to learn about Stratstone and its values. Understanding their commitment to customer satisfaction and employee development will help you align your answers with what they are looking for.
✨Show Your Passion for the Automotive Sector
Express your enthusiasm for cars and the automotive industry during the interview. Share any relevant experiences or interests that demonstrate your eagerness to learn and grow in this field.
✨Prepare for Customer Service Scenarios
As a Parts Advisor Apprentice, you'll be dealing with customers regularly. Think of examples where you've provided excellent customer service or handled difficult situations, and be ready to discuss them.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the apprenticeship programme, training opportunities, or company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
