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- Tasks: Support overnight guests and ensure their safety at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with no experience needed; clear career path and supportive training.
- Qualifications: No specific qualifications required; just bring your calm personality and customer service skills.
- Other info: We welcome applications from all backgrounds, especially under-represented groups.
We\’re currently recruiting in our Portsmouth City Centre Premier Inn. Working 32 hours per week, paying up to £13.16 per hour.
Nights Team Member – Portsmouth City Centre – Premier Inn Hotel
Come and be a Nights Team Member at Premier Inn in Portsmouth City Centre. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE:
Up to £13.16 per hour
CONTRACT TYPE:
HOURS:
32 hours a week – guaranteed hours to plan your week around
LOCATION:
1 Isambard Brunel Rd, Portsmouth PO1 2TR
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Portsmouth City Centre Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 81949-4492
Advertised: 04 Jul 2025
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Nights - Team Member employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or resolved issues can demonstrate your suitability for the Nights Team Member role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of examples where you've had to think on your feet or handle unexpected situations, as this is crucial for a role that involves ensuring guest safety overnight.
✨Tip Number 4
Show enthusiasm for working night shifts. Be ready to explain why you're interested in this schedule and how you plan to manage your energy levels, as this will reflect your commitment to the role.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your calm personality and customer service skills in your application, as these are key attributes for the role.
Tailor Your CV: Make sure your CV reflects any relevant experience or skills that align with the job requirements. Even if you don't have direct experience, emphasise transferable skills such as problem-solving and health and safety knowledge.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to their mission of providing a good night's sleep for guests.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanour is crucial. During the interview, demonstrate how you handle stressful situations and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think of times when you've provided excellent service in any capacity. Share these examples to show your ability to make guests feel welcome and comfortable.
✨Emphasise Problem-Solving Abilities
The role requires quick thinking and problem-solving skills. Prepare to discuss scenarios where you've successfully resolved issues, showcasing your ability to think on your feet.
✨Express Enthusiasm for the Role
Let your passion for hospitality shine through. Talk about why you want to work at Premier Inn and how you align with their values, especially regarding inclusivity and diversity.
