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- Tasks: Join our facilities team to keep the site clean and enhance customer experiences.
- Company: We're the UK's 3rd largest Motorway Service Area provider, known for top brands and a great workplace culture.
- Benefits: Enjoy flexible shifts, discounted meals, cash bonuses for referrals, and discounts at high street stores.
- Why this job: Be part of a supportive team with excellent development opportunities and a focus on diversity.
- Qualifications: A passion for customer service and a desire to maintain a clean environment are ideal; training provided.
- Other info: 65% of our managers started as team members—your growth is our priority!
The predicted salary is between 24000 - 36000 £ per year.
Ed, our Site Director at Stafford Motorway Services on the M6 Southbound, near Stafford, is looking for Team Members to join his facilities team.
As a team member, you would be responsible for ensuring the site area and facilities are clean and tidy, helping to ensure a great customer experience for visitors. Your duties would include the upkeep and cleanliness of both indoor and outdoor areas.
We offer flexible working patterns on either a full or part-time basis, with a variety of shifts available.
Our pay rates vary depending on your age.
Additional benefits include:
- Heavily discounted meals while on duty
- Up to 70% discount for you, family, and friends at all Roadchef sites
- A cash bonus for each friend you refer
- Discounts on many high street and online stores via our Hapi app
- Free onsite parking
- Access to Occupational Health support
- Employee Assistance Program
- Mental Health First Aiders
- Great development opportunities — 65% of our current managers started as team members
What experience do I need?
Ideally, we would love you to have worked in a similar environment and have a passion for providing excellent customer service, enjoy working with people, and take pride in maintaining a safe and clean environment both inside and outside.
Full training will be provided, along with all the support you need to succeed and grow both personally and professionally.
Who are we?
We are the UK\’s 3rd largest Motorway Service Area provider, featuring some of the UK\’s largest and best restaurants and retail brands.
We are proud to be the only Motorway Service Area to hold the Platinum Investor in People accreditation. We have been awarded a 3-star rating for 2025 and recognized as one of the top 5 Largest Companies to Work For in 2024, as well as in the Leisure & Hospitality sector.
Our approach is simple: it’s about embracing everyone. From fostering a culture where all employees can bring their best selves to work to implementing diversity initiatives that support all, we strive to build a more equitable workplace.
Visit our company hub to learn about our values, culture, and latest job openings.
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Stafford - Team Member - Facilities employer: Roadchef
Contact Detail:
Roadchef Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stafford - Team Member - Facilities
✨Tip Number 1
Familiarise yourself with the facilities and services offered at Stafford Motorway Services. Understanding the site’s layout and the specific amenities available will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted customer experiences in previous roles. This will highlight your passion for providing excellent service, which is crucial for this position.
✨Tip Number 3
Network with current employees or those in similar roles to gain insights into the work culture and expectations at StudySmarter. This can provide you with valuable information that may set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role offers various shifts, demonstrating your willingness to adapt to different schedules can make you a more attractive candidate.
We think you need these skills to ace Stafford - Team Member - Facilities
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the Team Member position. Highlight your relevant experience in maintaining cleanliness and providing excellent customer service.
Tailor Your CV: Make sure your CV reflects your experience in similar roles, focusing on your ability to work in a team and maintain a clean environment. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and teamwork. Mention specific examples of how you've contributed to a clean and safe environment in previous roles.
Highlight Flexibility: Since the role offers flexible working patterns, emphasise your availability and willingness to work various shifts. This shows your commitment and adaptability to meet the company's needs.
How to prepare for a job interview at Roadchef
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share any relevant experiences where you went above and beyond to help customers, as this aligns with the company's values.
✨Demonstrate Teamwork Skills
As a team member, collaboration is key. Be prepared to discuss examples of how you've worked effectively in a team environment. Highlight your ability to communicate and support your colleagues to create a positive atmosphere.
✨Emphasise Cleanliness and Safety
Since the role involves maintaining cleanliness and safety, be ready to talk about your understanding of these aspects. You could mention any previous roles where you were responsible for keeping areas tidy and safe, showcasing your attention to detail.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask Ed during the interview. This shows your interest in the role and the company. You might inquire about the team dynamics or opportunities for growth within the facilities team.
