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For Companies At a Glance
- Tasks: Handle calls, webchat, and emails while booking property valuations and managing client details.
- Company: Join Spicerhaart, a leading property services company with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, uncapped commission, and dedicated training from day one.
- Why this job: Be part of a dynamic team, thrive in a fast-paced environment, and make a real impact.
- Qualifications: Must be self-motivated, organised, and have excellent customer service skills.
- Other info: Opportunity for career advancement with ongoing coaching and development.
The predicted salary is between 24000 - 25500 £ per year.
Overview
:
As a member of our concierge team, your responsibilities will include:
Candidate Requirements:
To excel in this role, you should answer \”yes\” to the following statements:
Video Testimonials:
Hear from some of our current staff members by clicking on the following link:
Rewards:
How to Apply:
Concierge Call Handler - Colchester employer: Spicerhaart
Contact Detail:
Spicerhaart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Call Handler - Colchester
✨Tip Number 1
Familiarise yourself with the property market in Colchester. Understanding local trends and key areas can help you engage more effectively during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Practice your telephone etiquette by role-playing common scenarios you might encounter as a Concierge Call Handler. This will help you feel more confident and prepared to handle calls professionally.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for handling multiple tasks, such as booking viewings and managing client details. This will illustrate your ability to manage time effectively under pressure.
✨Tip Number 4
Connect with current employees on social media or professional networks to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach during the interview process.
We think you need these skills to ace Concierge Call Handler - Colchester
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Concierge Call Handler position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational and time management skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your telephone etiquette and ability to work under pressure, providing specific examples of how you've excelled in similar situations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Spicerhaart
✨Showcase Your Communication Skills
As a Concierge Call Handler, excellent telephone etiquette is crucial. During the interview, demonstrate your ability to communicate clearly and effectively. Practice answering common questions in a friendly and professional manner to leave a positive impression.
✨Highlight Your Organisational Skills
This role requires exceptional organisational and time management skills. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, showcasing your ability to stay organised under pressure.
✨Demonstrate Resilience
Working in a high-pressure environment is part of the job. Share instances where you faced challenges and how you overcame them. This will show your potential employer that you can handle stress and remain effective in demanding situations.
✨Research the Company
Familiarise yourself with the company’s values and services. Understanding their mission and how they operate will allow you to tailor your answers and show genuine interest in the role, making you a more appealing candidate.
