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- Tasks: Keep our hotel rooms fresh and welcoming for guests, ensuring a relaxing environment.
- Company: Join Andras Hotels, Northern Ireland's largest hotel group with a commitment to hospitality and tourism.
- Benefits: Enjoy discounted hotel rates, health care plans, and enhanced maternity/paternity schemes.
- Why this job: Be part of a vibrant team that values emotional connections and memorable guest experiences.
- Qualifications: Team player with attention to detail; 6 months experience in housekeeping preferred.
- Other info: Opportunities for training and career growth through the Andras Academy.
3 weeks ago Be among the first 25 applicants
Apply now Andras Hotels – Ibis Belfast Queen\’s Quarter Belfast Share
IBIS Queens Quarter – Housekeeping Team Member
About Us
Andras Hotels is Northern Ireland\’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the industry Wellbeing and Development Promise, and we are proud to be signed up to Green Tourism.
What is the job?
As a Housekeeping Team Member you\’ll make sure our rooms and suites are always fresh and welcoming for our guests after a busy day at work creating a haven for them to escape and relax in – or get a bit of last minute work done.
Hours
20 hours per week.
What We Offer
- Discounted Hotel Rates across 000s of hotels worldwide for employees and for family and friends
- Health Care Cash Plan
- Diamond membership of Kingsbridge Hospital Group
- Enhanced Pension Scheme
- Enhanced Maternity Pay
- Enhanced Paternity Pay
- Cycle to work
- Recruit a friend scheme
- Employee Appreciation and Social Events
- Employee of the Month Award
- £20 for completion of FLOW training
- Increased Annual leave with service
- Discount at Bodyscape Employee rate and family and friend rate
- Cyrospa discount rate at Bodyscape
- Communication and advice on Health and Wellbeing
- Andras Academy Training and Development Programmes and progression opportunities within the Andras Hotels Group
- Work for globally renowned Hotel Brands
- Reward Club Incentive Scheme
- Hotel Incentive scheme
About The Role
Location: Ibis Belfast Queen\’s Quarter, Ibis Hotel, 75 University Street, Belfast, Northern Ireland, County Antrim, BT7 1HL.
Date Posted: 29th September 2025. Closing Date: 13th October 2025.
Your day to day
- You’ll make sure our rooms are always at their best – we have standards, but it\’s down to you to make that room special and memorable for guests.
- Help guests – you’ll be happy to help if someone needs a toothbrush or directions.
- Keep your supervisor updated on room service progress and alert them to any repairs needed.
- Safety aware follow our established safety procedures at all times – and wear protective equipment when needed.
- Be organised – keep on top of supplies and amenities and always try to minimise waste.
- Reunite items with owners and log any lost and found property.
- Look smart – wear your uniform and name badge with pride.
- Other ad-hoc duties unexpected moments when we have to pull together to get a task done.
- Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping.
- Report, hand in, and/or log all lost and found items according to departmental procedures.
- Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
- Assist with deep cleaning projects.
- Assist turndown duties.
- Assist with other duties as assigned.
- Attend all relevant departmental / hotel / company training.
How do I deliver this?
Heartist Transforming – Offering guests a different experience, creating emotion, forging lasting relationships built on courtesies, moments and memories, also means allowing spontaneity, encouraging initiative and letting every employee express their personality. AccorHotels Sees a Heartist In Each Employee a Master Of The Art Of Hospitality Who Serves Others From The Heart, With Curiosity And Inventiveness And Therefore Always Strive To Make guests feel welcome, heart-warmed, incredible, like they belong.
What you will need
Required criteria
- Ability to work within a team and also independently.
- High standards of attention to detail.
- Strong time management skills and flexible with regards to working hours.
- Ability to communicate and follow instruction.
- Must have a clear understanding of speaking and understanding English.
Desired criteria
- Experience within a Housekeeping Role or Cleaning role.
- Experience within the Hospitality, care provider or retail sectors.
Benefits & Opportunities
We are a leading property development and hospitality company, established in 1981 and based in Belfast, Northern Ireland. With seven hotels we are Belfast’s largest hotel group with 1000 bedrooms in the City. We offer a range of staff benefits and opportunities to grow your career in our fast-growing company.
Equal Opportunities Statement
We are an equal opportunities employer.
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IBIS Queens Quarter - Housekeeping Team Member employer: Andras Hotels
Contact Detail:
Andras Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IBIS Queens Quarter - Housekeeping Team Member
✨Tip Number 1
Familiarise yourself with the Ibis brand and its values. Understanding their commitment to creating memorable experiences for guests will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in housekeeping or similar roles during your conversations. Be ready to share specific examples of how you've maintained high standards and contributed to guest satisfaction.
✨Tip Number 3
Demonstrate your ability to work both independently and as part of a team. Share instances where you've successfully collaborated with others or taken initiative to solve problems on your own.
✨Tip Number 4
Prepare to discuss your time management skills and flexibility. The role requires juggling various tasks, so be ready to explain how you prioritise and adapt to changing situations.
We think you need these skills to ace IBIS Queens Quarter - Housekeeping Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housekeeping Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Andras Hotels that resonate with you, such as their commitment to employee development and creating memorable guest experiences.
Highlight Relevant Experience: In your CV, emphasise any previous experience in housekeeping or similar roles. Use specific examples to demonstrate your attention to detail, time management skills, and ability to work both independently and as part of a team.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at Andras Hotels
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. During the interview, highlight any previous experiences where you demonstrated this skill, such as ensuring rooms were spotless or managing supplies efficiently.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be prepared to discuss examples of how you've successfully collaborated with others, as well as times when you took initiative on your own.
✨Communicate Effectively
Effective communication is key in hospitality. Practice clear and concise responses to common interview questions, and be ready to demonstrate your ability to follow instructions and assist guests with their needs.
✨Express Your Passion for Hospitality
Andras Hotels values employees who are passionate about creating memorable experiences for guests. Share your enthusiasm for the hospitality industry and any relevant experiences that showcase your commitment to guest satisfaction.
