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- Tasks: Join our admin team to support the busy Dietitian Department with clerical and telephone services.
- Company: Betsi Cadwaladr University Health Board is the largest health organisation in Wales, serving 700,000 people.
- Benefits: Enjoy a supportive work environment with a commitment to equality and diversity.
- Why this job: Make a difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Good general education and NVQ Level 3 or equivalent experience required; Welsh language skills essential.
- Other info: Applications can be submitted in Welsh, promoting inclusivity.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing primary, community, mental health, acute and elective hospital services for a population of around 700,000.
Role Overview
Therapy Services Administration is looking to appoint a highly motivated person to work within a busy Dietitian Department for Gwynedd and Anglesey. The post holder will be a member of the admin team, which provides clerical and telephone operator service for the Dietitian Department and administrative support to Therapy Services. Therapy Services comprises of Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration. Each area has its own Head of Service who is accountable to the Area Director of Therapy Services.
Responsibilities
- Provide clerical support and telephone operator service for the Dietitian Department.
- Administer support to Therapy Services across Dietetics, Occupational Therapy, Physiotherapy, Podiatry & Orthotics, Speech and Language Therapy and Administration.
- Communicate effectively and maintain good interpersonal skills.
- Work flexibly and organise tasks in a flexible and organised manner.
- Multi-task and manage competing priorities.
Qualifications
Must have a good standard of education. Ability to multi-task is important. The role requires an effective communicator with good interpersonal skills and a flexible, organised approach.
EEO and Diversity
BCUHB promotes equality and diversity. We welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh and will not be treated less favourably.
Benefits
Family-friendly benefits and work-life balance policies.
Application Notes
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Welsh is essential for this post. The ability to speak Welsh is essential for this post. An appointable candidate not successful for this full-time role may be held in reserve for a part-time role subject to approval.
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Senior Patient Access and Booking Clerk - Therapies, Dietetics employer: Betsi Cadwaladr University Health Board
Contact Detail:
Betsi Cadwaladr University Health Board Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Patient Access and Booking Clerk - Therapies, Dietetics
✨Tip Number 1
Make sure to highlight your Welsh language skills during any conversations or interviews. Since the ability to speak Welsh is essential for this role, demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific administrative systems mentioned in the job description, such as Therapy Manager and WPAS. Showing that you have a good understanding of these systems can give you an edge in the selection process.
✨Tip Number 3
Prepare to discuss your experience in busy office environments, especially how you've managed multiple tasks simultaneously. This role requires excellent organisational skills, so be ready to provide examples of how you've successfully handled similar situations.
✨Tip Number 4
Network with current or former employees of Betsi Cadwaladr University Health Board. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Senior Patient Access and Booking Clerk - Therapies, Dietetics
Some tips for your application 🫡
Highlight Language Skills: Since the ability to speak Welsh is essential for this role, make sure to prominently feature your language skills in your CV and cover letter. Provide specific examples of how you've used Welsh in a professional setting.
Showcase Relevant Experience: Detail your experience in busy office environments, especially if you have worked in healthcare or administrative roles. Mention any specific tasks that relate to patient access, booking systems, or working with clinical staff.
Emphasise Communication Skills: Given the importance of excellent communication skills, provide examples of how you've effectively communicated in both written and verbal forms. Highlight any experience dealing with the public or managing sensitive information.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'organisational skills', 'multi-tasking', and 'patient confidentiality', to demonstrate that you are a good fit for the role.
How to prepare for a job interview at Betsi Cadwaladr University Health Board
✨Brush Up on Your Welsh
Since the ability to speak Welsh is essential for this role, make sure you practice your language skills. Be prepared to demonstrate your proficiency during the interview, as it will be a key factor in your success.
✨Showcase Your Organisational Skills
The role requires excellent organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, especially in a busy office environment.
✨Familiarise Yourself with Relevant Legislation
Understanding the Data Protection Act and patient confidentiality is crucial. Brush up on these topics and be ready to discuss how you would handle sensitive information in your role.
✨Demonstrate Your Communication Skills
Effective communication is key in this position. Think of specific instances where you effectively communicated with colleagues or the public, and be ready to share these examples to highlight your interpersonal skills.
