At a Glance
- Tasks: Supervise the team, prepare fresh food, and ensure excellent customer service.
- Company: Wenzel's is a beloved bakery chain known for quality products and outstanding service since 1975.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and flexible working hours.
- Why this job: Join a fun team, gain valuable experience, and enjoy career progression in a growing company.
- Qualifications: Previous retail or supervisory experience is required; food production experience is a plus.
- Other info: We celebrate your birthday with a paid day off and offer extensive training opportunities.
Wenzel’s the Bakers Shop Supervisor role:
To find outabout Wenzel\’splease follow the link, You can also find us onInstagram,FacebookandTwitter.
ABOUT US
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and of course delivering them with outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more of our retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team. There is now an exciting opportunity to come and join the team as one of our Shop Supervisors.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday – paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas travel and lots more
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support
Pay & Hours:
We offer our Shop Supervisors a rate of £12.71 and a working week is 20 hours a week, Monday to Sunday.
Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role:
As one of our Supervisors you will have the chance to work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes and other food products in line with our Company standards, whilst providing excellent customer service and selling high quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression.
A supervisor will be responsible for assisting the Shop Managerwith the day to day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs and delivering profit, whilst also developing and leading the shop team in order to build a loyal customer base.
KEY RESPONSIBILITIES
• Greet customers and create an inviting experience.
• Receive and check daily deliveries.
• Assisting with the management of branch stock and produce.
• Maintaining shop displays.
• Have excellent knowledge and understanding of products.
• Preparation of food in line with the specification.
• Food and produce quality control.
• Maintaining the highest level of hygiene, cleanlinessand food safety standards.
• The ability to work efficiently within a team.
• Cash handling, and till operation.
• Opening or closing the shop when required.
• Running shifts at various times during the week
• Driving sales and minimising wastage.
• Previous experience in a retail or customer service environment at supervisory level is required.
• Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps:
If you feel you arethe right fit for Wenzel’s please click “apply now” to be
directed to our recruitment portal. From there please follow the steps as
required.
Wenzel’s the Bakers is an equal opportunities employer and positively
encourages applications from suitably qualified and eligible candidatesregardless of sex, race, disability, age, sexual orientation, transgender status,
religion or belief, marital status, or pregnancy and maternity.
REF: WENLP
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Shop Supervisor Part Time Retail Sales · Wenzel\'s Garston employer: Wenzels
Contact Detail:
Wenzels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor Part Time Retail Sales · Wenzel\'s Garston
✨Tip Number 1
Familiarise yourself with Wenzel's products and values. Understanding their commitment to quality and customer service will help you demonstrate your passion during the interview.
✨Tip Number 2
Engage with Wenzel's on social media. Follow them on Instagram, Facebook, and Twitter to stay updated on their latest offerings and promotions, which can give you talking points in your interview.
✨Tip Number 3
Highlight any previous supervisory or retail experience you have. Be ready to discuss specific examples of how you've successfully managed a team or improved customer service in past roles.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your interest in the role and the company, and it can help you assess if Wenzel's is the right fit for you.
We think you need these skills to ace Shop Supervisor Part Time Retail Sales · Wenzel\'s Garston
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the Shop Supervisor role at Wenzel's. Familiarise yourself with their values, customer service expectations, and the responsibilities outlined in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or customer service, especially any supervisory roles. Emphasise skills that align with the key responsibilities, such as team leadership, food preparation, and customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific experiences that demonstrate your ability to lead a team and drive sales, and express why you want to work for Wenzel's.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Wenzels
✨Know the Company
Before your interview, take some time to research Wenzel's. Understand their history, values, and what makes them unique in the bakery industry. This will help you answer questions more effectively and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Shop Supervisor, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create an inviting atmosphere and handle any challenges that may arise.
✨Demonstrate Team Leadership
Be ready to discuss your experience in leading a team. Share specific instances where you motivated your colleagues or resolved conflicts. Wenzel's values teamwork, so showing your ability to lead and support others will be crucial.
✨Prepare for Practical Questions
Expect questions related to food safety, hygiene standards, and stock management. Brush up on these topics and be prepared to discuss how you would maintain high standards in a busy retail environment.