Shift Engineer

Montcalm East

United by timeless style and peerless service, Montcalm
Collection is London’s compendium of luxury hotels. Housed in elegant Georgian
townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped
skyscraper, each hotel reveals a different chapter in the city’s story. The
hotels in the collection include a storied city-slicker, housed in the former
headquarters of the Royal Mail: Montcalm Royal London House. A property with a
bold new perspective at Montcalm East, part of Marriott’s Autograph Collection.
And a duo of mindful hotels which set a slower pace: Inhabit, Southwick Street
and Inhabit, Queen’s Gardens, both part of Design Hotels.

Montcalm East, an Autograph Collection Hotel, with
pioneering architecture and a bold approach to life, the hotel reflects the
creative spirit of its Shoreditch setting. With a prime position on City Road
in East London, where arty Shoreditch meets progressive Silicon Roundabout. Old
Street Tube station is just a few steps away.

Overview

The
Shift Engineer is a key member of the Maintenance team, responsible for
delivering prompt, effective, and high-quality engineering support across the
property. This role ensures that all hotel systems, facilities, and equipment
are maintained to Montcalm’s luxury standards while complying with statutory
and legal regulations.

Reporting to the Maintenance Manager, the Shift
Engineer will work across planned and reactive maintenance tasks, contribute to
energy efficiency initiatives, and provide technical expertise to support a
seamless guest and colleague experience.

Key Responsibilities

·Oversee day-to-day maintenance operations,
including HVAC, electrical, plumbing, carpentry, and general building upkeep.

·Ensure all guest and staff maintenance requests
are resolved promptly and effectively.

·Coordinate with Front Office and Housekeeping
to resolve issues swiftly with minimal disruption.

·Uphold Montcalm’s luxury brand standards in all
maintenance activities.

·Maintain mechanical, electrical, architectural,
and decorative finishes to the highest standard.

·As a Shift Engineer, you are responsible for
carrying out appropriate maintenance work promptly and to the highest standards
to deliver an excellent customer care.

·Also be required to follow all company statutory
and legal regulatory requirements during repairs.

·Follow planned preventative maintenance programmes

·Ensure good relationships with internal and
external customers and contractors

·Carry Out Routine Inspections/maintenance of
Property assets when required to the appropriate standard and ensure that
timetables in place are met.

·Supporting the recording of accurate utility costs
by recording meter readings and monitor daily usage.

·Ensure adherence to hotel policies, safety
protocols, and regulatory requirements.

·Maintain detailed maintenance records and
reports.

·Actively participate in emergency and crisis
response planning.

Skills & Qualifications

·Proven experience within a luxury hospitality
environment.

·Trade qualification or similar in Air
Conditioning, Plumbing, Electrical desirable

·Excellent communication, problem-solving, and
organisational skills.

·PMS systems (Opera or similar) experience
desirable

· High attention to detail and ability to
multitask under pressure.

·A passion for hospitality and creating
memorable guest experiences.

·Fluency in English and any additional languages
is an advantage.

Working Condition

·Flexible working hours including weekends,
evenings, and bank holidays.

·Requires standing for extended periods and
occasional manual handling.

·Guest-facing role requiring professional
appearance and demeanour.

Benefits

• Competitive salary.
• A supportive, empowering team environment.
• Benefits platform with various discounts.
• 28 holidays including eight bank holidays, with more holidays after two-year service.
• Cash-back health benefits, including optical, dental, chiropractor and physio services.
• Discounted gym membership.
• Access to Wellbeing platform and sessions, including EAP.
• Awards and Recognition Programme.
• Annual parties.
• Regular and ongoing training and development, including leadership workshops.
• Enjoy a paid day off to celebrate your birthday – because your special day matters!

Eligibility

Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.

Equal Opportunity Employer

At Montcalm Collection, diversity and inclusion aren\’t just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice.

Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.

Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role.

Please note that we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees.