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For Companies At a Glance
- Tasks: Lead a department, drive sales, and ensure an amazing customer experience.
- Company: Join H&M Group, a leader in sustainable fashion with diverse brands.
- Benefits: Enjoy staff discounts, global development opportunities, and competitive perks.
- Why this job: Be part of a dynamic team focused on growth, inclusivity, and customer satisfaction.
- Qualifications: Management experience in retail and a passion for people and profitability required.
- Other info: Flexible hours, including weekends, to fit your lifestyle.
The predicted salary is between 28800 - 43200 £ per year.
This is a permanent position offering 39 hours per week. The position is based in the H&M Cardiff store.
Our Leaders have the ambition to make our people and business grow. As a Department Manager, you are responsible for overseeing a department to support the sales and profit of the store, and along with your team, deliver a customer-first experience.
Key responsibilities:
- You lead with a vision to secure the best experience for all our colleagues and customers.
- You evaluate your team’s performance, provide regular feedback, and support their development and training.
- You analyse and follow up on sales & profit KPI\’s for your department.
- You ensure health & safety, legal, and security are in accordance with H&M standards and local laws to always secure the safety of employees and customers.
We are looking for people who have:
- Management experience in a customer-facing environment.
- Previous experience of leading and managing teams.
- A passion for profitability and people.
- Availability 7 days a week, fully flexible, including weekends.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, all employees are included in our H&M Incentive Program – HIP. More information about the program can be found here .
In addition to global benefits, our local markets offer various competitive perks and benefits, which may differ by employment type and country.
Inclusion & Diversity
H&M is part of H&M Group. We are committed to creating inclusive, diverse, and equitable workplaces. Our teams should reflect a variety of backgrounds, experiences, and ideas. A diverse workforce positively impacts our ability to address challenges and serve our customers worldwide. All diversity dimensions are considered in our recruitment process.
We aim for a fair and unbiased process and kindly ask applicants not to attach a cover letter, as they may contain information that could trigger unintentional biases.
Company Description
H&M Group encompasses brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people are key to our growth and sustainability efforts. Join us to re-imagine fashion and reshape our industry. Learn more about us here .
H&M offers the latest styles, designer collaborations, and wardrobe essentials at affordable prices, committed to sustainable fashion. Learn more here .
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Department Manager - Cardiff employer: H & M Hennes & Mauritz Gruppe
Contact Detail:
H & M Hennes & Mauritz Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager - Cardiff
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and diversity will help you align your answers during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Prepare examples from your past management experience that highlight your ability to lead teams and drive sales. Be ready to discuss specific KPIs you've managed and how you improved team performance.
✨Tip Number 3
Showcase your customer-first mindset by preparing scenarios where you enhanced customer experiences in previous roles. This will demonstrate your alignment with H&M's focus on delivering exceptional service.
✨Tip Number 4
Be flexible and open about your availability. Since the role requires working weekends and varied hours, emphasising your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Department Manager - Cardiff
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Department Manager position at H&M. Understand the key responsibilities and required skills, such as management experience in a customer-facing environment and a passion for profitability.
Highlight Relevant Experience: In your CV, emphasise your previous management experience and any specific achievements that demonstrate your ability to lead teams and drive sales. Use quantifiable results where possible to showcase your impact.
Showcase Your Leadership Style: When filling out your application, reflect on your leadership style and how it aligns with H&M's vision of delivering a customer-first experience. Provide examples of how you have supported team development and performance in past roles.
Follow Application Guidelines: Remember not to attach a cover letter, as H&M has requested this in their application process. Ensure all other required documents are included and double-check for accuracy before submitting your application through our website.
How to prepare for a job interview at H & M Hennes & Mauritz Gruppe
✨Show Your Leadership Skills
As a Department Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you foster a positive work environment.
✨Understand Sales & Profit KPIs
Familiarise yourself with key performance indicators related to sales and profit. Be ready to discuss how you have previously analysed these metrics and used them to drive improvements in your department.
✨Emphasise Customer Experience
H&M places a strong emphasis on delivering a customer-first experience. Think of specific instances where you've enhanced customer satisfaction or resolved issues effectively, and be prepared to share these stories during your interview.
✨Be Flexible and Available
Since the role requires full flexibility, including weekends, make sure to express your availability clearly. Highlight any previous experiences where you adapted your schedule to meet business needs, showcasing your commitment to the role.
