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For Companies At a Glance
- Tasks: Provide exceptional client service and manage relationships across diverse industries.
- Company: Join WTW, a leader in commercial insurance with a focus on inclusivity and collaboration.
- Benefits: Enjoy hybrid work options, career growth opportunities, and recognition for your achievements.
- Why this job: Experience a dynamic role with varied challenges and a supportive team culture.
- Qualifications: Strong client service skills and knowledge of commercial insurance are essential.
- Other info: Work from multiple locations including Manchester, Edinburgh, and Cardiff.
The predicted salary is between 36000 - 60000 £ per year.
Description
Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.
Why Join Us?
Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valued
Career Growth: Enjoy ample opportunities for professional development and career advancement.
Recognition and Rewards: Be recognized and rewarded for your hard work and achievements.
Hybrid Work Style: Enjoy the flexibility of working from home 2-3 days per week.
Multiple Office Locations: Choose from Ipswich, Manchester, Edinburgh, Bristol, Birmingham, Glasgow, Reading, Cardiff and Leeds
About the Role :
In this role, you\’ll provide outstanding client service and support to a diverse portfolio of new and existing clients across various exciting industry sectors, including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail, and Professional Services. No two days are ever the same, offering you a variety of new challenges and opportunities to manage and develop relationships.
Key Responsibilities:
Client Relationship Management:Understand clients\’ business and risk management needs, establish and maintain active relationships with primary Stakeholders and decision-makers, and deliver profitable business solutions.
Placement Management:Optimize revenue from new and existing clients using a range of placement channels and markets.
Operational & Service Delivery:Communicate effectively with clients, colleagues, and markets to maximize service delivery levels.
Qualifications
The Requirements
What We\’re Looking For:
•Proven track record of delivering outstanding client service.
•Thorough technical knowledge of Commercial Insurance programmes including but not limited to Property Damage/Business Interruption, Liability, and Motor Insurance
•Strong communication, negotiation, and influencing skills.
•Ability to manage your workload and balance competing priorities.
•Team player who works effectively in various teams.
•Working towards or have gained a Dip CII or willing to do so.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
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Client Service Executive – Commercial Insurance employer: Willis Towers Watson
Contact Detail:
Willis Towers Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Executive – Commercial Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as Property Damage and Liability. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the commercial insurance sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships in the past. Be ready to discuss specific situations where your communication and negotiation skills made a difference, as these are key attributes for the role.
✨Tip Number 4
Research StudySmarter's values and culture. Understanding our collaborative environment and commitment to inclusivity will help you align your responses during interviews and demonstrate that you're a great fit for the team.
We think you need these skills to ace Client Service Executive – Commercial Insurance
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Client Service Executive position. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in client service and any specific knowledge of commercial insurance products. Use examples that demonstrate your ability to manage client relationships and deliver outstanding service.
Showcase Communication Skills: Since strong communication is crucial for this role, ensure your application reflects your communication skills. Write clearly and concisely, and consider including examples of how you've successfully communicated with clients or stakeholders in the past.
Tailor Your Application: Customise your CV and cover letter to align with the company's values and the specific requirements of the role. Mention your willingness to work towards a Dip CII and express your enthusiasm for contributing to a collaborative culture.
How to prepare for a job interview at Willis Towers Watson
✨Showcase Your Client Service Passion
Make sure to express your enthusiasm for client service during the interview. Share specific examples of how you've gone above and beyond for clients in previous roles, as this will demonstrate your commitment to delivering outstanding service.
✨Demonstrate Technical Knowledge
Brush up on your knowledge of Commercial Insurance programmes, especially Property Damage, Business Interruption, Liability, and Motor Insurance. Be prepared to discuss how you have applied this knowledge in real-world scenarios, as it will show your expertise and readiness for the role.
✨Prepare for Relationship Management Questions
Expect questions about how you manage client relationships. Think of examples where you've successfully built and maintained relationships with stakeholders. Highlight your communication and negotiation skills, as these are crucial for the position.
✨Emphasise Team Collaboration
Since the role requires working effectively in various teams, be ready to discuss your experiences in collaborative environments. Share instances where you contributed to team success and how you value diverse perspectives within a team setting.
