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- Tasks: Engage with a vibrant community of jewelry lovers across social media platforms.
- Company: Join Greenpark, a global leader in performance-driven content and brand publishing.
- Benefits: Enjoy flexible working hours and the chance to work with top brands.
- Why this job: Be the voice of the diamond industry and foster meaningful connections.
- Qualifications: Experience in managing online communities and strong written communication skills required.
- Other info: Bonus points for knowledge of luxury brands and diamond terminology.
The predicted salary is between 28800 - 43200 £ per year.
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Role Description – Community Manager (US) – 7Month FTC
About Greenpark
Greenpark is a global, award-winning, performance-driven content leader and brand publishing agency.Our Purposeis to help brands create meaningful connections that impact people’s lives through performance-driven contentfor search and social. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house model.
We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more.
Our Values
As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’are the values that guide us.
About the role
We are looking for a dynamic community manager for a project focused on educating consumers about the jewelry and diamond industry.
You’ll be the voice of the industry in the comments section—responding to questions, sparking engagement, and fostering a community of diamond lovers, jewelry enthusiasts, and curious consumers. This is a dedicated content role with the primary objective of maintaining and growing engaged communities for a jewelry brand in USA.
What you’ll do
- Monitor and manage social media discussion threads across platforms (Instagram, TikTok, Facebook, YouTube, Reddit etc.)
- Engage with community in an appropriate tone—answering questions, and sparking deeper conversations.
- Identify and respond to opportunities for deeper engagement (, users asking for advice, clarification, or product information).
- Flag trending topics, FAQs, or sensitive comments to the content teams.
- Track engagement metrics and community sentiment to help inform content and strategy.
- Stay up to date on diamond/jewelry trends and relevant news to ensure timely and relevant responses.
About you
- Proven experience managing social media or online communities—either in-house, at an agency, or freelance.
- Strong written communication skills with an adaptable, on-brand tone of voice.
- Interest in (or knowledge of) diamonds, fine jewelry, or luxury lifestyle content.
- Comfortable navigating social media platforms and tools (, Meta Business Suite, TikTok comments, Sprout, or similar).
- Ability to work independently, manage time efficiently, and meet deadlines.
- Availability to monitor platforms and respond within agreed-upon windows (some evening or weekend flexibility may be needed).
- Experience in rigorous reporting and capturing insights into project progress.
- You live & breathe Greenpark’s core values—championing openness, respect, innovation, and teamwork—so that every interaction, both internally and externally, reflects our commitment to our values.
Bonus Points:
- Experience working with luxury, lifestyle, fashion, or e-commerce brands.
- Knowledge of diamond terminology (, 4Cs, lab-grown vs natural, etc.)
- Fluency in multiple languages.
At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive.
All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.
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Community Manager (US) employer: Green Park Content
Contact Detail:
Green Park Content Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (US)
✨Tip Number 1
Familiarise yourself with the latest trends in the diamond and jewellery industry. This knowledge will not only help you engage more effectively with the community but also demonstrate your passion and expertise during any discussions or interviews.
✨Tip Number 2
Engage with existing communities on social media platforms like Instagram, TikTok, and Reddit. By actively participating in conversations related to jewellery and diamonds, you'll gain insights into what resonates with the audience and how to foster engagement.
✨Tip Number 3
Showcase your adaptability in communication by experimenting with different tones and styles on social media. This will prepare you for the diverse interactions you'll have as a Community Manager, ensuring you can connect with various segments of the audience.
✨Tip Number 4
Network with professionals in the luxury and lifestyle sectors. Building relationships with individuals who have experience in these areas can provide valuable insights and potentially lead to referrals or recommendations for the Community Manager role.
We think you need these skills to ace Community Manager (US)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Community Manager at Greenpark. Familiarise yourself with their values and how they align with your own experiences and skills.
Tailor Your CV: Highlight your relevant experience in managing social media or online communities. Emphasise your strong written communication skills and any specific knowledge you have about diamonds or fine jewellery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and your understanding of the jewellery industry. Use a tone that reflects the brand's voice and demonstrate how you embody their core values.
Showcase Your Engagement Skills: In your application, provide examples of how you've successfully engaged with online communities in the past. Mention any tools or platforms you are familiar with, such as Meta Business Suite or Sprout, to show your readiness for the role.
How to prepare for a job interview at Green Park Content
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for building and nurturing online communities. Share examples of how you've successfully engaged with audiences in the past, especially in the context of social media platforms relevant to the role.
✨Demonstrate Your Knowledge of the Industry
Familiarise yourself with current trends in the diamond and jewellery industry. Be prepared to discuss recent news or developments, as well as key terminology like the 4Cs, to show that you are knowledgeable and genuinely interested in the field.
✨Highlight Your Communication Skills
Since strong written communication is crucial for this role, be ready to showcase your ability to adapt your tone and style. You might even want to prepare a few sample responses to potential community questions to demonstrate your skills.
✨Align with Company Values
Research Greenpark's core values and think about how they resonate with your own beliefs. During the interview, share specific examples of how you've embodied values like kindness, respect, and teamwork in your previous roles.
