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- Tasks: Manage the CAFM system, ensuring smooth operations and effective communication.
- Company: Join a top provider of integrated facilities and real estate management services.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values exceptional service and client satisfaction.
- Qualifications: Experience in CAFM systems and strong communication skills are essential.
- Other info: Located in the vibrant Canary Wharf area, perfect for networking and career growth.
The predicted salary is between 42000 - 84000 £ per year.
Job Title: CAFM Manager Location: Canary Wharf Company Overview: We are working with a leading provider of integrated facilities and real estate management services. They are seeking a skilled CAFM Manager to join their team, delivering exceptional customer service and business support to ensure the smooth operation of their facilities. Role Overview: As a CAFM SME, you will oversee the management of the CAFM system, ensuring accurate maintenance records, efficient handling of reactive tasks, and effective communication across teams. You will support reporting, drive process improvements, and contribute to overall contract efficiency and client satisfaction. Key Responsibilities: * Act as the key user for the CAFM system, managing PPM records, reactive tasks, and comprehensive reporting. * Respond promptly to calls and emails, ensuring reactive tasks are appropriately prioritized and assigned. * Maintain communication between the facilities team and end users, striving for first-time resolution where possible. * Collaborate with the Lead Engineer and Operations Manager to ensure consistent service quality. * Review subcontractor performance and provide feedback to improve outcomes. * Generate monthly customer reports and analyze CAFM data for contract metrics and forecasting. * Update and maintain client-specific metrics and hazard logs as required. * Log hazards and customer feedback in the QHSE Management Portal. * …
CAFM Manager employer: HVAC Recruitment
Contact Detail:
HVAC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CAFM Manager
✨Tip Number 1
Familiarize yourself with CAFM systems and their functionalities. Understanding how to manage PPM records and reactive tasks will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your experience in customer service and communication. Since this role involves maintaining communication between teams and end users, showcasing your ability to resolve issues efficiently will be crucial.
✨Tip Number 3
Prepare examples of how you've driven process improvements in previous roles. Being able to discuss specific instances where you've enhanced efficiency or client satisfaction will demonstrate your value as a CAFM Manager.
✨Tip Number 4
Research the company’s approach to facilities management and their client base. Understanding their values and how they operate will help you align your answers with their expectations during the interview.
We think you need these skills to ace CAFM Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the CAFM Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with CAFM systems, customer service, and facilities management. Use specific examples that demonstrate your ability to manage PPM records and handle reactive tasks effectively.
Showcase Communication Skills: Since effective communication is crucial for this role, provide examples in your application that showcase your ability to communicate clearly and efficiently with teams and clients. Mention any experience you have in maintaining client relationships or collaborating with different departments.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific needs of the company. Mention how your skills and experiences align with their goals, particularly in driving process improvements and enhancing client satisfaction.
How to prepare for a job interview at HVAC Recruitment
✨Know Your CAFM Systems
Make sure you have a solid understanding of various CAFM systems and their functionalities. Be prepared to discuss your experience with specific systems and how you've utilized them to improve operational efficiency.
✨Demonstrate Customer Service Skills
Since the role emphasizes exceptional customer service, think of examples where you've successfully resolved issues or improved client satisfaction. Highlight your communication skills and ability to prioritize tasks effectively.
✨Showcase Your Analytical Abilities
Be ready to talk about how you've used data analysis in previous roles. Discuss any experience you have with generating reports and using metrics to drive improvements in service delivery.
✨Prepare for Team Collaboration Questions
Expect questions about how you work with cross-functional teams. Prepare examples that illustrate your ability to collaborate with engineers, operations managers, and subcontractors to achieve common goals.
