Barista Maestro - Supervisor role. Full Time Fully Flexible
Barista Maestro - Supervisor role. Full Time Fully Flexible

Barista Maestro - Supervisor role. Full Time Fully Flexible

Newcastle upon Tyne Full-Time 27000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of Baristas, ensuring smooth operations and high standards.
  • Company: Join Costa Coffee, a global brand dedicated to crafting memorable coffee experiences.
  • Benefits: Enjoy flexible hours, competitive pay, discounts, and a matched pension scheme.
  • Why this job: Be part of a diverse culture that values your unique contributions and supports community impact.
  • Qualifications: Looking for passionate leaders who can inspire and train others.
  • Other info: Start with a casual chat via AI to showcase your skills.

The predicted salary is between 27000 - 42000 £ per year.

Job Description

Team Leader (Barista Maestro)

At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93per hour, rising with training to £13.43-£14.43 (dependant store location)  

We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

  • Access to the Coca-Cola share scheme including matched contributions
  • 50% discount on all your favourite food and drinks in Costa owned stores
  • A smart pension that is matched up to an amazing 10% 
  • The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
  • And that’s not all. Explore even more of our perks here: https://costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

Being a Team Leader means so much more than leading (even though that’s still pretty important). It’s your chance to step up to the plate – which means you’ll be:

  • Creating smooth shifts even in busy periods
  • Training and accrediting new Baristas
  • Stirring up success for yourself and your team
  • Crafting new recipes to energise your team
  • Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We’re interested in your unique ingredients:

  • An example setter, someone we can put our trust in to keep everything running smoothly
  • A leader, ready to take on new responsibilities within the team
  • A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email

Barista Maestro - Supervisor role. Full Time Fully Flexible employer: Costa Coffee

At Costa Coffee, we pride ourselves on being a fantastic employer that values diversity, equity, and inclusion while fostering a supportive work culture. As a Team Leader, you'll enjoy competitive pay, generous benefits like a 50% discount on food and drinks, and access to the Coca-Cola share scheme, all while making a meaningful impact in your community through our Costa Foundation. Join us in crafting memorable moments and advancing your career in a dynamic environment where your contributions truly matter.
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Contact Detail:

Costa Coffee Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Barista Maestro - Supervisor role. Full Time Fully Flexible

✨Tip Number 1

Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the interview process, showcasing that you're a great fit for their team.

✨Tip Number 2

Prepare to discuss your leadership style and experiences. As a Team Leader, you'll need to demonstrate how you've successfully managed teams in the past, so think of specific examples that highlight your ability to motivate and train others.

✨Tip Number 3

Showcase your passion for coffee and customer service. Being able to articulate why you love working in this industry and how you can contribute to creating memorable moments for customers will set you apart from other candidates.

✨Tip Number 4

Be ready to discuss your ideas for improving team performance and customer satisfaction. Think about innovative recipes or processes you could introduce, as this will demonstrate your proactive approach and creativity in the role.

We think you need these skills to ace Barista Maestro - Supervisor role. Full Time Fully Flexible

Leadership Skills
Team Management
Customer Service Excellence
Training and Development
Time Management
Problem-Solving Skills
Attention to Detail
Communication Skills
Adaptability
Creativity in Recipe Development
Ability to Work Under Pressure
Knowledge of Coffee Brewing Techniques
Conflict Resolution
Sales Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Barista Maestro. Familiarise yourself with the job description and think about how your skills and experiences align with what Costa Coffee is looking for.

Tailor Your CV: Customise your CV to highlight relevant experience in leadership, customer service, and coffee crafting. Use specific examples that demonstrate your ability to manage a team and maintain high standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention why you want to work at Costa Coffee and how you embody their values such as diversity, equity, and inclusion.

Prepare for the AI Chat: Since the application process includes a chat via Sapia.ai, practice answering common interview questions related to teamwork, leadership, and problem-solving. Be ready to showcase your personality and how you can contribute to the team.

How to prepare for a job interview at Costa Coffee

✨Show Your Passion for Coffee

Make sure to express your love for coffee and the craft of making it. Share any personal experiences or stories that highlight your enthusiasm for the beverage and how it connects to your desire to work at Costa Coffee.

✨Demonstrate Leadership Skills

As a Team Leader, you'll need to showcase your ability to lead and inspire others. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, emphasising your role in creating a positive work environment.

✨Highlight Your Training Experience

Since training new Baristas is a key part of the role, be ready to discuss any previous experience you have in training or mentoring others. Talk about your approach to teaching and how you ensure that new team members feel supported and confident.

✨Emphasise Adaptability

Costa Coffee values flexibility, especially during busy periods. Be prepared to discuss how you've handled high-pressure situations in the past and your strategies for maintaining calm and efficiency when things get hectic.

Barista Maestro - Supervisor role. Full Time Fully Flexible
Costa Coffee
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  • Barista Maestro - Supervisor role. Full Time Fully Flexible

    Newcastle upon Tyne
    Full-Time
    27000 - 42000 £ / year (est.)

    Application deadline: 2027-07-22

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    Costa Coffee

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