At a Glance
- Tasks: Lead community engagement and ensure a clean, safe environment for residents.
- Company: Brent Council is dedicated to transforming the borough for its diverse community.
- Benefits: Enjoy flexible working options and a supportive, inclusive workplace culture.
- Why this job: Make a real impact in your community while building relationships and advocating for residents.
- Qualifications: Current Brent Council employees or temporary agency workers only; strong communication skills required.
- Other info: This role requires a commitment to safeguarding and promoting welfare.
The predicted salary is between 50000 - 53000 £ per year.
Job Description
This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council.
Salary range: £50,574- £53,607 p.a. inc. London weighting
Contract: Permanent
Hours of work: 36 hours per week
Location: Civic centre and other locations from time to time
Come make a real difference as a Neighbourhood Manager
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent\’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
The Post
Come make a real difference as a Neighbourhood Manager
As part of our Neighbourhood Management team, you\’ll play a starring role in making the public realm, a clean and safe environment.
As one of our Neighbourhood Managers, you\’ll act as a conduit between residents and council services and work with the wider team and external partners to get the best outcomes.
You will have a direct link to the major contractors who provide a wide variety of services which impact the public realm.
You\’ll work hard to build communities and makes sure our neighbourhoods are places where our residents call home.
Spending your days out and about in the community, you\’ll be highly visible and the first point of contact for residents and stakeholders in your patch.
The Person
You\’ll be a true advocate for the resident, visitors and Councillors – building positive relationships and taking ownership of the issues and queries they raise with you. You\’ll work with the team and external partners to make sure these are resolved, and keeping resident, visitors and Councillors alike updated.
You\’ll get to know your patch and develop a deep understanding of their needs and the needs of the wider community, working together to prioritise and address these. As a true customer champion, you\’ll take a human-centric approach, implementing reasonable adjustments where required to make sure you are providing equitable services for all.
Closing date: 20 July 2025 (23:59)
Additional Information
If you are interested in applying for this job, please start by clicking the \”Apply Now\” button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
This position is only open to current employees of Brent Council or Temporary Agency Workers currently working in Brent Council. External candidates are not permitted to apply for internal only roles. Forwarding \’internal only\’ roles to external candidates may lead to disciplinary action being taken.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including \”non-visible\” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on
Job Description #J-18808-Ljbffr
Neighbourhood Manager employer: CIH International Housing Group
Contact Detail:
CIH International Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Manager
✨Tip Number 1
Familiarise yourself with Brent's community and its unique characteristics. Understanding the local culture, demographics, and key issues will help you connect with residents and stakeholders more effectively.
✨Tip Number 2
Network with current employees at Brent Council. Engaging with colleagues can provide valuable insights into the Neighbourhood Manager role and the council's expectations, which can give you an edge in your application.
✨Tip Number 3
Demonstrate your commitment to community engagement. Share examples of how you've successfully built relationships or resolved issues in previous roles, as this will showcase your ability to advocate for residents.
✨Tip Number 4
Be prepared to discuss your approach to collaboration with external partners. Highlight any past experiences where you've worked with various stakeholders to achieve positive outcomes, as this is crucial for the Neighbourhood Manager position.
We think you need these skills to ace Neighbourhood Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Neighbourhood Manager. Familiarise yourself with the job description and person specification to tailor your application accordingly.
Craft Your Supporting Statement: Your supporting statement is crucial. Clearly demonstrate how your experience and skills align with the criteria outlined in the person specification. Use specific examples from your current role at Brent Council or as a Temporary Agency Worker.
Update Your CV: While a CV is not the main focus, ensure it is up-to-date and highlights relevant experience. Include any achievements that showcase your ability to build relationships and manage community needs effectively.
Highlight Your Commitment to Diversity: Brent Council values diversity, so be sure to mention any experiences or initiatives that reflect your commitment to inclusivity and equitable service provision in your application.
How to prepare for a job interview at CIH International Housing Group
✨Know Your Community
As a Neighbourhood Manager, understanding the community you serve is crucial. Research Brent's diverse demographics and current issues affecting residents. This knowledge will help you demonstrate your commitment to making a difference during the interview.
✨Showcase Your Relationship-Building Skills
Highlight your ability to build positive relationships with residents, stakeholders, and external partners. Prepare examples of how you've successfully resolved issues or improved community engagement in previous roles.
✨Emphasise Your Customer-Centric Approach
Be ready to discuss how you prioritise the needs of residents and ensure equitable services for all. Share specific instances where you've implemented reasonable adjustments to meet diverse community needs.
✨Prepare Thoughtful Questions
At the end of the interview, ask insightful questions about the council's transformation agenda and how the Neighbourhood Management team collaborates with other departments. This shows your genuine interest in the role and the organisation.