Assistant General Manager
Assistant General Manager

Assistant General Manager

Farnborough Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team, ensuring top-notch service and gym standards.
  • Company: Join JD Gyms, a leading fitness brand focused on community and excellence.
  • Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
  • Why this job: Be part of a fun environment while making a positive impact on members' fitness journeys.
  • Qualifications: Must have management experience in leisure, Level 2 Gym Instructor qualification, and a passion for customer service.
  • Other info: Ideal for those looking to grow their leadership skills in a thriving fitness community.

The predicted salary is between 28800 - 43200 £ per year.

Role overview:
This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We\’re looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team.
Responsibilities:

  • Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
  • Responsible for adhering to and maintaining the JD Gyms Brand Standard.
  • Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use.
  • Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered.
  • Hold regular team meetings to aid development and keep everyone updated.
  • To work towards and aim to achieve all sales and membership targets that are set.
  • To drive and maximise secondary spending revenue.
  • To ensure the whole of the gym facility is of the highest standard of cleanliness.
  • Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit.
  • To ensure uniform standards are being adhered to by all team members and yourself.
  • To always deliver outstanding member service.
  • To help create an environment where the team enjoy themselves whilst at work.
  • To always be an ambassador of JD Gyms.

Skills and Experience:

  • Must have a proven and successful track record of management experience within a leisure related industry.
  • Must be passionate about customer service and be an inspirational leader in the way they manage.
  • Must be qualified to at least Level 2 Gym Instructor
  • Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team.
  • Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.

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Assistant General Manager employer: JD GROUP

At JD Gyms, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our Assistant General Manager role offers not only competitive benefits but also ample opportunities for personal and professional growth within the leisure industry. Located in a dynamic environment, we encourage our team to thrive while delivering outstanding service and maintaining high standards, ensuring that both our staff and members enjoy a fulfilling experience.
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Contact Detail:

JD GROUP Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Network with current and former employees of JD Gyms to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your understanding of their values during the interview.

✨Tip Number 2

Familiarise yourself with the JD Gyms Brand Standard and be prepared to discuss how you would uphold and enhance these standards in your role. Showing that you understand their brand will set you apart from other candidates.

✨Tip Number 3

Prepare examples of how you've successfully driven sales and managed teams in previous roles. Be ready to share specific metrics or achievements that highlight your leadership and commercial abilities.

✨Tip Number 4

Demonstrate your passion for customer service by sharing stories of how you've gone above and beyond for customers in the past. This will show that you align with JD Gyms' commitment to outstanding member service.

We think you need these skills to ace Assistant General Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales and Marketing Strategy
Health and Safety Compliance
Operational Management
Communication Skills
Problem-Solving Skills
Financial Management
Recruitment and Training
Performance Monitoring
Conflict Resolution
Time Management
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant management experience in the leisure industry. Emphasise your track record in driving sales, managing teams, and delivering exceptional customer service.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the fitness industry and your leadership style. Mention specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles.

Highlight Relevant Qualifications: Clearly state your qualifications, especially your Level 2 Gym Instructor certification. If you have additional certifications or training related to health and safety, include those as well.

Showcase Your Achievements: Use quantifiable achievements to demonstrate your impact in previous roles. For example, mention any sales targets you exceeded or improvements in team performance that you facilitated.

How to prepare for a job interview at JD GROUP

✨Show Your Leadership Skills

As an Assistant General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.

✨Know the Brand Standards

Familiarise yourself with JD Gyms' brand standards and values. Be ready to discuss how you would uphold these standards in your role and ensure that your team adheres to them as well.

✨Highlight Your Customer Service Passion

Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers or members, and be prepared to share these stories during your interview.

✨Prepare for Safety and Compliance Questions

Given the importance of health and safety in this role, review relevant policies and procedures. Be ready to discuss how you would ensure compliance and maintain a safe environment for both staff and members.

Assistant General Manager
JD GROUP
J
  • Assistant General Manager

    Farnborough
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-18

  • J

    JD GROUP

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