Front of House Assistant, Mortonhall Garden Centre
Front of House Assistant, Mortonhall Garden Centre

Front of House Assistant, Mortonhall Garden Centre

Full-Time 20800 - 25440 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Serve delicious food and drinks while providing top-notch customer service.
  • Company: Join the vibrant team at Mortonhall Garden Centre's Restaurant.
  • Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance.
  • Why this job: Be part of a friendly team that values customer service and teamwork.
  • Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
  • Other info: Flexible shifts, including weekends, with full training provided.

The predicted salary is between 20800 - 25440 £ per year.

We are looking for a Full Time Permanent Front of House Assistant to join the team in our Restaurant in Mortonhall Garden Centre.

Our competitive rate of pay ranges from £10 to £12.25 per Hour dependent on age.

The hours for this role are 30 per week over 5days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customer. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

  • Set up and maintain the front of house and counters each day to our company standards
  • Presenting menus, serving, and helping customers select food and beverage by offering suggestions
  • Providing Counter Service and preparing beverages.
  • Deliver our Chef prepared meals to customers at their tables
  • Preparing restaurant tables with special attention to hygiene and cleanliness
  • Processing payment at electronic till points
  • Performing basic cleaning tasks as needed
  • Closing front of house areas each day to our company standards
  • May be required to assistwith back of house duties

What makes you our perfect Front of House Assistant?

  • Friendly, with an engaging personality and a genuine love for customer service.
  • Barista experience preferred but not essential as full training will be given
  • Strong customer service skills.
  • Excellent communication skills.
  • Great teamwork.
  • Hardworking
  • Shift flexibility including weekends.
  • The ability to work well and efficiently under pressure.

The benefits!

  • Competitive rates of pay
  • Healthy work/life balance with no evening work
  • Access to 100s of retail and lifestyle experiences and discounts
  • Health Cash Plans
  • Generous staff discounts
  • 6 weeks Annual Leave per year
  • Free Parking

Sound Interesting?

If you think you’ve got what it takes and would like to join our team as aFront of House Assistant, please click\’Apply’now.

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Front of House Assistant, Mortonhall Garden Centre employer: Klondyke Group

Mortonhall Garden Centre is an exceptional employer that prioritises a healthy work/life balance, offering competitive pay and generous staff discounts. With a supportive team culture and opportunities for personal growth, employees can thrive in a dynamic environment while enjoying the perks of working in a vibrant restaurant setting surrounded by beautiful gardens.
K

Contact Detail:

Klondyke Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Assistant, Mortonhall Garden Centre

✨Tip Number 1

Familiarise yourself with the menu and any special offerings at Mortonhall Garden Centre. Knowing the food and beverage options inside out will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Demonstrate your customer service skills by sharing specific examples from previous roles. Think about times when you went above and beyond for a customer, as this will highlight your suitability for the Front of House Assistant position.

✨Tip Number 3

Show your flexibility and willingness to work weekends by mentioning your availability during the interview. This is crucial for the role, so being upfront about your schedule can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss how you handle pressure and busy periods. Front of House Assistants often work in fast-paced environments, so sharing strategies or experiences that demonstrate your ability to stay calm and efficient under pressure will be beneficial.

We think you need these skills to ace Front of House Assistant, Mortonhall Garden Centre

Excellent Customer Service Skills
Strong Communication Skills
Teamwork
Barista Experience (preferred but not essential)
Ability to Work Under Pressure
Flexibility in Shift Patterns
Attention to Hygiene and Cleanliness
Basic Cash Handling Skills
Knowledge of Food and Beverage Menus
Engaging Personality
Hardworking Attitude
Time Management Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight relevant experience and skills that match what they are looking for.

Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for customer service. Mention specific experiences that demonstrate your ability to engage with customers and work in a team, as these are key aspects of the role.

Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. If you have barista experience or have worked in a fast-paced environment, make sure to include this information to stand out.

Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a customer-facing role.

How to prepare for a job interview at Klondyke Group

✨Show Your Passion for Customer Service

Make sure to express your genuine love for customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with the hiring team.

✨Know the Menu Inside Out

Familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings will demonstrate your enthusiasm and readiness for the role.

✨Demonstrate Teamwork Skills

Since the role involves working closely with both FOH and kitchen teams, be prepared to discuss your experiences in teamwork. Highlight situations where you collaborated effectively with others to achieve a common goal.

✨Emphasise Flexibility and Adaptability

Given the need for weekend work and the ability to handle pressure, share examples of how you've adapted to changing circumstances in past jobs. This will show that you're ready to meet the demands of the role.

Front of House Assistant, Mortonhall Garden Centre
Klondyke Group
K
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