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- Tasks: Join us as a Sales Assistant, delivering top-notch customer service and driving sales.
- Company: JD Group is a leading retailer known for its dynamic work environment and growth opportunities.
- Benefits: Enjoy 25% off products, exclusive discounts, health plans, and discounted gym memberships.
- Why this job: Be part of a vibrant team, develop your skills, and make a real impact in retail.
- Qualifications: A positive attitude, strong communication skills, and flexibility for various shifts are essential.
- Other info: Opportunities for apprenticeships and volunteering with the JD Foundation available.
Role overview:
We are seeking an enthusiastic Sales Assistant to play a vital role in delivering an exceptional shopping experience for our customers. With ample opportunities for career development, JD Group is the place to be if you are motivated by progression and interested in developing your career.
Responsibilities:
- Provide exceptional customer service by greeting customers warmly, ensuring they receive the best experience, and understanding the customer service measurement programme.
- Drive and exceed sales targets by utilizing in-store devices, offering the full product range, and maximizing opportunities for add-on sales.
- Maintain high visual and merchandising standards by ensuring the shop floor is clean, well-stocked, and displays are organized according to brand guidelines.
- Support overall store operations by assisting in other departments as needed, representing the company professionally, and adhering to safety guidelines.
- Process sales transactions, including cash handling and card payments accurately.
- Upsell and cross-sell products to maximize sales opportunities.
- Maintain stock levels on the shop floor and ensure shelves are well-organized and appealing.
- Address and resolve customer queries in a professional manner.
- Work closely with other sales assistants and team members to achieve store targets.
Role objectives and KPIs:
- Contribute to achieving or exceeding the store\’s monthly sales target.
- Drive all additional KPIs including Units, Conversion, ATV, UPT.
- Achieve upselling or cross-selling targets.
- Maintain a high Net Promoter Score.
- Ensure all stock on the shop floor is fully replenished.
Skills and Experience:
- A positive attitude towards a fast-paced, customer-focused retail environment.
- An ability to enthusiastically view challenges as opportunities for personal and career development.
- Confident interpersonal and communication skills, thriving in social situations through customer engagement.
- Flexibility to work various shifts, including weekends and holidays, based on store needs.
Benefits:
- Company discount of 25% off a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors).
- Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health).
- Access to counselling services, digital health, and well-being advice via TELUS Health.
- Health cash plans.
- Wide range of internal development courses supporting personal and professional growth.
- Access to apprenticeships and accredited qualifications—earn while you learn and gain nationally recognized qualifications (England Only).
- Discounted gym memberships at JD Gyms.
- Opportunities to join colleague networks, share experiences, and support initiatives that drive positive change.
- Opportunities to volunteer and contribute to JD Foundation.
- Employer engagement forums to influence positive change.
- Incremental holiday allowance.
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Store Colleague employer: Naylor's Equestrian Llp
Contact Detail:
Naylor's Equestrian Llp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Colleague
✨Tip Number 1
Familiarise yourself with the products and services offered by JD Group. Being knowledgeable about the range will not only help you engage customers effectively but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's through part-time jobs or volunteering, showing that you can handle customer queries and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Network with current employees or join relevant online communities. Engaging with those already in the company can give you insights into the store culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to work various shifts. Highlighting your adaptability shows that you're ready to meet the demands of a fast-paced retail environment, which is crucial for the Store Colleague role.
We think you need these skills to ace Store Colleague
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to meet sales targets and provide exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to upsell and maintain high merchandising standards.
Highlight Relevant Skills: In your application, emphasise your interpersonal and communication skills. Provide examples of how you've successfully engaged with customers in previous roles, as this is crucial for a Sales Assistant position.
Show Your Flexibility: Mention your availability to work various shifts, including weekends and holidays. This shows your commitment to meeting the store's needs and your willingness to be a team player.
How to prepare for a job interview at Naylor's Equestrian Llp
✨Show Your Enthusiasm
As a Sales Assistant, your energy and enthusiasm can make a huge difference. Be sure to express your passion for customer service and retail during the interview. Share examples of how you've gone above and beyond for customers in the past.
✨Know the Brand
Familiarise yourself with JD Group's products and values before the interview. This knowledge will not only impress the interviewer but also help you demonstrate how you can contribute to the store's success and align with their brand ethos.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios where you might need to handle customer queries or upsell products. Practising these situations beforehand can help you feel more confident and showcase your problem-solving skills effectively.
✨Highlight Teamwork Skills
Since the role involves working closely with other sales assistants, be ready to discuss your teamwork experiences. Share specific instances where you collaborated with others to achieve a common goal, as this will demonstrate your ability to contribute positively to the team.
