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- Tasks: Support service users facing homelessness, empowering them to live independently and engage with the community.
- Company: Petrus is a charitable organisation dedicated to helping those in housing need and promoting positive change.
- Benefits: Enjoy flexible working options, 25 days annual leave, and a £250 learning allowance.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Minimum 2 years experience with individuals facing complex needs and excellent communication skills required.
- Other info: Join a Best Companies Top 100 employer with a strong commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Housing Support Worker
The Regenda Group
Location: Oldham, Greater Manchester
Salary: £28,506 per year (FTE)
Contract: Permanent • Full-time (37 hours)
Application note: Please note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered.
Proposed Interview Date: 17th September 2025
The role
The purpose of this role is to provide support to service users at our projects. You will need to be able to work sympathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You may be required to work on a rota basis.
The right fit
- Housing/Tenancy management experience is essential
- Ability to travel to other offices and locations which may not be easily accessible by public transport
- Ability to assess need and to plan and deliver effective, stimulating and dynamic support
- Demonstrate personal organisational skills: attendance/timekeeping, planning workload, record keeping, IT use, managing workloads and meeting deadlines
- Strong communication skills
Who we are
Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation delivering both drop-in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work across housing and construction, care and support, and education, training and careers.
Next steps
If you think you have what it takes, apply now with a copy of your CV and a short covering letter detailing why you would be a good fit for the role. Our Talent Acquisition team will review your application and be in touch.
What we offer
Petrus is a great place to work. We are accredited by Best Companies for staff engagement and have been named among the Best Companies to Work For in the North West. We offer a rewarding benefits package including:
- A range of flexible working options
- 25 days paid annual leave (rising to 27 days after three years) + 8 bank holidays
- 6 additional days for volunteering
- 5% Employers Contribution to the Pension Scheme
- £250 annual Live and Learn allowance for learning new skills
- Enhanced maternity, paternity and adoption pay schemes
- Employee Assistance Programme and health and wellbeing initiatives
- Learning and development opportunities
- Interest-free loans for computer equipment and travel season tickets
- Monthly staff lottery scheme
We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible.
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Housing Support Worker employer: Regenda Group
Contact Detail:
Regenda Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness. Understanding these barriers will help you connect better with service users and demonstrate your empathy during the interview.
✨Tip Number 2
Highlight any previous experience you have in empowering individuals or working within community settings. Be ready to share specific examples of how you've helped others develop resilience and independence.
✨Tip Number 3
Prepare to discuss your communication skills in detail. Think of instances where you've successfully built relationships with external agencies or collaborated with teams to support service users effectively.
✨Tip Number 4
Showcase your positive attitude and teamwork abilities. Be prepared to explain how you contribute to a supportive work environment and how you can motivate both yourself and your colleagues in challenging situations.
We think you need these skills to ace Housing Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially your work with individuals facing homelessness and those with complex needs. Use specific examples to demonstrate how you've empowered change in previous roles.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about supporting service users and how your skills align with the role. Mention your understanding of the barriers faced by those affected by homelessness and your approach to building relationships with external agencies.
Showcase Communication Skills: Since excellent communication is key for this role, ensure that both your CV and cover letter reflect your strong written and verbal communication skills. Consider including examples of how you've effectively communicated with service users or colleagues in challenging situations.
Highlight Teamwork and Resilience: Emphasise your ability to work as part of a team and your positive 'can do' attitude. Provide examples of how you've collaborated with others to achieve common goals, particularly in support settings.
How to prepare for a job interview at Regenda Group
✨Show Your Empathy
As a Housing Support Worker, you'll be working with individuals who have faced homelessness and complex needs. During the interview, share examples of how you've shown empathy in past roles, and how you can relate to the challenges these service users face.
✨Highlight Relevant Experience
Make sure to discuss your minimum of 2 years' experience working with individuals with multiple and complex needs. Be specific about the types of support you've provided and how it has empowered change in those you've worked with.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Prepare to showcase your verbal and written communication skills by discussing how you've effectively consulted and facilitated activities that promote wellbeing in previous positions.
✨Emphasise Teamwork and Collaboration
Petrus values collaboration with other agencies. Be ready to talk about your ability to build and maintain partner relationships, and provide examples of successful teamwork that led to positive outcomes for service users.
