At a Glance
- Tasks: Coordinate smooth property transactions and support customers through the buying process.
- Company: Accent is dedicated to providing safe, affordable homes and transforming customer service in housing.
- Benefits: Enjoy 28 days holiday, gym discounts, and a day off for volunteering.
- Why this job: Make a real impact by helping people find their homes while developing your career in property sales.
- Qualifications: Strong organisational skills and experience in sales or customer service, ideally in housing.
- Other info: Join a supportive team that values growth and offers a clear path for career development.
The predicted salary is between 29273 - 29273 £ per year.
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Permanent, 35 hours per week, Monday – Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers – and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
About the role
As a Property Sales Progressor, you’ll work closely with Sales Advisors to ensure smooth, efficient transactions across new-build, resale, and shared ownership homes. From reservation to exchange, you’ll coordinate with customers, solicitors, and stakeholders to keep everything on track.
Your organisation, proactive mindset, and commitment to great service will be key to meeting targets and delivering a seamless customer experience. Experience in housing or secondary sales processes – such as staircasing, Right to Buy/Acquire, or remortgaging – would be a bonus, helping you hit the ground running.
You’ll play a vital role in helping Accent create high-quality homes and thriving communities – bringing ideas and initiative to improve how we work and enhance satisfaction every step of the way.
What’s in it for you?
- Satisfying Work: We’ve helped over 200 people move into their new homes this year and you will play a vital role in supporting the process while enjoying the variety of a fast-moving role.
- Targets & Rewards: Progress sales through to completion in 70 days, and with a strong build pipeline, you’ll enjoy a continuous flow of customers to support.
- Customer Relationships: Get to know your customers personally, providing a seamless experience as you guide them through the process and facilitate their next steps in homeownership.
- Great Career Step: This is an excellent opportunity to build your career in Property Sales with a company that values your contributions.
To view/download the job description please click .
The salary for the Property Sales Progressor is £29,273 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
- Strong organisational skills with the ability to manage multiple tasks and deadlines simultaneously.
- Proven experience in a sales or customer service environment, ideally within the housing or property sector.
- Proficient in Microsoft Office, including Word, Excel, and Outlook, and experience in maintaining accurate database records.
- Excellent communication skills, both written and verbal, with the ability to build positive relationships with customers and external stakeholders.
- Knowledge of the conveyancing process.
- A proactive attitude, with a commitment to providing exceptional customer service and meeting performance targets.
Property Sales Progressor Interviews
We want your candidate experience to reflect who we are – a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect
A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations.
Planned date: 23rd July
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)—an extra day to celebrate your birthday and the option to purchase more—access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future—with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you have any queries about the role, please email:
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
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Property Sales Progressor employer: Accent Group
Contact Detail:
Accent Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Sales Progressor
✨Tip Number 1
Familiarise yourself with the conveyancing process, as this knowledge will be crucial in your role as a Property Sales Progressor. Understanding the steps involved will help you communicate effectively with customers and stakeholders, showcasing your expertise during the interview.
✨Tip Number 2
Demonstrate your organisational skills by preparing examples of how you've successfully managed multiple tasks or deadlines in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is essential for this position.
✨Tip Number 3
Research Accent's values and recent initiatives to show your genuine interest in the company during your interview. Being able to discuss how your personal values align with theirs will make a strong impression on the hiring manager.
✨Tip Number 4
Prepare for scenario-based questions by thinking about past experiences where you provided exceptional customer service. Be ready to explain how you handled challenges and what the outcomes were, as this will demonstrate your proactive attitude and commitment to customer satisfaction.
We think you need these skills to ace Property Sales Progressor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service, particularly within the housing or property sector. Emphasise your organisational skills and any experience with the conveyancing process.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers find homes. Mention specific examples of how you've provided exceptional customer service in the past and how you can contribute to the company's mission.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and your ability to manage multiple tasks. Use bullet points to make these skills stand out, as they are crucial for the Property Sales Progressor role.
Prepare for Interviews: Anticipate questions related to your experience in sales and customer service. Be ready to discuss scenarios where you've successfully managed customer relationships or resolved issues, as this will demonstrate your suitability for the role.
How to prepare for a job interview at Accent Group
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of a Property Sales Progressor. Familiarise yourself with the sales process, from reservation to exchange, and be ready to discuss how your skills align with these tasks.
✨Showcase Your Organisational Skills
Given the need for strong organisational skills in this role, prepare examples that demonstrate your ability to manage multiple tasks and deadlines. Think of specific situations where you successfully juggled various responsibilities.
✨Prepare for Behavioural Questions
Expect scenario-based questions that assess how you handle real-life situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on your customer service experience and how you've resolved challenges in the past.
✨Research the Company Culture
Accent values a collaborative environment and personal growth. Be prepared to discuss why you want to work there and how you can contribute to their mission of providing safe and affordable homes. Show enthusiasm for their commitment to customer service and community impact.