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- Tasks: Guide customers through onboarding for accounting system integrations, ensuring smooth setups.
- Company: Pliant redefines credit cards, empowering businesses with innovative payment solutions since 2020.
- Benefits: Enjoy remote work flexibility, attractive pay, and a monthly allowance for lunches and coffee.
- Why this job: Join a diverse team in a fast-paced startup, making a real impact on customer experiences.
- Qualifications: Experience with accounting systems and strong communication skills are essential; fluency in German and English required.
- Other info: Work in a flat hierarchy with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
ABOUT US
Since 2020, Pliant has been on a mission to rethink credit cards and empower companies to grow by providing a smart way to pay that scale with their business. With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack.
Pliant is growing quickly. With our expansion into 30 international markets, we believe that people, passion, and diversity are the key ingredients to our future success. Our growing team of 180+ Plianteers come from 35 nationalities and work remotely or in a hybrid environment from our headquarters in the heart of Berlin. And we\’re looking for more talented and committed people to join us on our journey!
We are currently looking for a German Speaking – Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d) to join our team.
WHAT YOU\’LL DO
- Lead customers through the full onboarding journey for accounting system integrations – from kick-off to go-live – ensuring a smooth, timely, and accurate setup.
- Act as the primary point of contact for customers integrating their accounting tools with Pliant, offering guidance, coordination, and expertise throughout the process.
- Collaborate cross-functionally with Product, Tech, and Customer Relations teams to troubleshoot and resolve integration challenges.
- Deliver onboarding sessions, walkthroughs, and project milestone calls with confidence – aligning internal stakeholders and customer finance teams along the way.
- Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid.
- Proactively manage risks, blockers, and dependencies across your integration portfolio using tools like Jira, Asana, and Notion.
- Continuously improve internal documentation, workflows, and onboarding frameworks to support future scalability.
- Contribute to the strategic evolution of our onboarding and integrations function – shaping how we deliver a best-in-class experience for customers across Europe
WHAT YOU\’LL BRING
- Experience working with accounting or finance systems (e.g. DATEV, Lexoffice, Xero, Sage, or MS Dynamics) – either in a technical support, onboarding, finance operations, or systems-focused role.
- A solid understanding of core accounting workflows and how accounting data flows through systems – no formal accounting qualification required.
- Strong communication skills and confidence leading customer-facing projects, especially with finance teams or operational stakeholders.
- Experience managing onboarding or implementation processes involving technical touchpoints – file-based and/or API-driven integrations.
- A proactive, problem-solving mindset with the ability to manage multiple priorities in a fast-paced environment.
- Familiarity with tools like Jira, Notion, Asana, Miro, or Trello.
- Fluency in German and English (written and spoken)
- A collaborative spirit – you\’re comfortable working cross-functionally and aren\’t afraid to take ownership.
- Curiosity, resilience, and adaptability – you\’re excited by the pace of a growing startup and want to make your mark.
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Monthly mobility benefit
- Wellhub Membership
- Company card with a monthly allowance for lunches, coffee, etc. with co-workers
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German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d) employer: infinnity financial technologies GmbH
Contact Detail:
infinnity financial technologies GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d)
✨Tip Number 1
Familiarise yourself with the specific accounting systems mentioned in the job description, such as DATEV or Xero. Understanding these tools will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your project management skills, especially with tools like Jira and Asana. Being able to discuss how you've used these tools in past roles can set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your communication skills by thinking of examples where you've successfully led customer-facing projects. This is crucial for the role, so having concrete stories ready will help you shine.
✨Tip Number 4
Research Pliant's company culture and values. Understanding their mission and how they operate will allow you to tailor your responses in the interview, showing that you're a great fit for their team.
We think you need these skills to ace German Speaking - Accounting Integration Consultant (Customer Support & ERP Onboarding) (m/f/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with accounting or finance systems, especially any roles involving customer support or onboarding. Use keywords from the job description to demonstrate your fit for the position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that showcase your problem-solving skills and ability to manage onboarding processes, particularly in a fast-paced environment.
Showcase Communication Skills: Since strong communication is key for this role, provide examples in your application of how you've successfully led customer-facing projects or collaborated with cross-functional teams. This will help illustrate your confidence and collaborative spirit.
Highlight Technical Proficiency: Mention any familiarity with tools like Jira, Asana, or Notion in your application. If you have experience with file-based or API-driven integrations, be sure to include that as well, as it directly relates to the responsibilities of the role.
How to prepare for a job interview at infinnity financial technologies GmbH
✨Understand the Company and Its Products
Before your interview, take some time to research Pliant and its offerings. Familiarise yourself with their app and API-based solutions, as well as how they integrate with accounting systems. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Technical Skills
Since the role involves working with various accounting systems, be prepared to discuss your experience with tools like DATEV, Lexoffice, or Xero. Highlight specific examples of how you've successfully managed onboarding processes or technical integrations in the past.
✨Demonstrate Strong Communication Abilities
As a primary point of contact for customers, effective communication is key. Practice articulating complex ideas clearly and confidently, especially when discussing integration challenges. Be ready to provide examples of how you've led customer-facing projects in previous roles.
✨Emphasise Your Problem-Solving Mindset
The ability to manage multiple priorities and proactively address issues is crucial in this fast-paced environment. Prepare to share instances where you've successfully navigated challenges or improved processes, showcasing your adaptability and resilience.
