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- Tasks: Provide front-line customer support and assist with sales and merchandise handling.
- Company: Join Fanshawe College, a vibrant community dedicated to education and personal growth.
- Benefits: Enjoy flexible hours, generous vacation, and professional development opportunities.
- Why this job: Be part of a supportive team that values your growth and offers a fulfilling career journey.
- Qualifications: Must have at least one year of customer service experience; retail experience is a plus.
- Other info: Temporary part-time positions available with potential for extension; must work on weekends.
Customer Service Representative, Retail Services – Temporary (8 positions) page is loaded
Customer Service Representative, Retail Services – Temporary (8 positions)
Apply remote type In-Person locations London, ON time type Part time posted on Posted 5 Days Ago job requisition id JR01320
If you are a current Fanshawe College employee, please apply to jobs directly through Workday . Do not apply on the external career page.
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date:
July 16, 2025
Campus Location:
London, ON
Department:
RSO1 Retail Operations
Employment Group:
Support
Pay Details:
$17.22 Hourly
Worker Sub-Type:
Casual (Fixed Term)
Time Type:
Part time
Remote Type:
In-Person
Contract End Date:
September 30, 2025
Hours of Work per Week:
0
Job Description:
Note: These are Temporary Part-Time positions beginning late August and ending September 30, 2025 (with possibility for extension).
Hours: Up to 24 hours per week; In-Person
Shifts will occur during store operating hours, and will also include some Saturday, Sunday, and evenings shifts.
Availability to work on Labour Day weekend and the first two weeks of September is a requirement.
Duties: Under the direction of the Manager, Retail Operations, the incumbent provides front-line customer support services including sales counter and floor duties, and performs related tasks such as telephone reception, receiving, recording, handling and distribution of books and merchandise.
QUALIFICATIONS
-
Minimum one-year customer service and/or cash handling experience in a retail setting
-
Experience with a Point-of-Sale system is an asset
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Strong organizational skills and attention to detail
-
Ability to work independently and as a team
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Excellent verbal and written communication skills
Educational Credentials
While transcripts are not required for the interview, they are mandatory as a condition of employment.
Equity, Diversity and Inclusion
Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
Accommodation
Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to:
Land Acknowledgement
Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyunà and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located.
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.
Find a career you\’re proud of and unlock your potential in a supportive environment, surrounded by a community of lifelong learners and endless possibilities. Browse the open opportunities at left or use the search and filter features to discover your perfect fit.
A place where you belong:
Embark on a fulfilling career journey with us! We\’re more than a job; at Fanshawe College you become part of a community that values your growth. We are dedicated to nurturing your success with exceptional resources, technology, and professional development. Learn more below and find out why a career at Fanshawe should be part of your future.
– Generous vacation and holiday entitlements
– Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1
– Prepaid leave/salary deferral plan
– Subsidized maternity and parental leave
– Family tuition program
– Employee and Family Assistance Program
– Corporate Discounts through CAUBO
Professional Development
Education is at the heart of the Fanshawe experience for both students and employees. Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills.
F anshawe College is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website:
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Customer Service Representative, Retail Services - Temporary (8 positions) employer: Fanshawe College
Contact Detail:
Fanshawe College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative, Retail Services - Temporary (8 positions)
✨Tip Number 1
Familiarise yourself with the retail environment at Fanshawe College. Visit the campus store if possible, and observe how customer interactions are handled. This will give you insights into their customer service approach and help you tailor your responses during interviews.
✨Tip Number 2
Highlight your availability for flexible shifts, especially during peak times like Labour Day weekend and the first two weeks of September. Being open about your schedule can make you a more attractive candidate for these temporary positions.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you demonstrated strong organisational skills or resolved customer issues effectively, as these qualities are essential for the role.
✨Tip Number 4
Research Fanshawe College's values around equity, diversity, and inclusion. Be ready to express how you align with these principles and how you can contribute to a welcoming environment for all customers and colleagues.
We think you need these skills to ace Customer Service Representative, Retail Services - Temporary (8 positions)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and cash handling experience. Use specific examples that demonstrate your skills in a retail environment, especially any experience with Point-of-Sale systems.
Craft a Strong Cover Letter: Write a cover letter that addresses the key qualifications mentioned in the job description. Emphasise your organisational skills, attention to detail, and ability to work both independently and as part of a team.
Highlight Availability: Clearly state your availability in your application. Since the role requires working on weekends and during specific periods, mention your flexibility and willingness to work during these times.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and effective communication is crucial for this role, so ensure your written application reflects that.
How to prepare for a job interview at Fanshawe College
✨Showcase Your Customer Service Skills
Since the role is focused on customer service, be prepared to discuss your previous experiences in this area. Share specific examples of how you've handled difficult customers or resolved issues effectively.
✨Familiarise Yourself with Retail Operations
Understanding the basics of retail operations can give you an edge. Research common retail practices and be ready to discuss how you can contribute to a smooth operation at Fanshawe College.
✨Demonstrate Teamwork and Independence
This position requires both teamwork and the ability to work independently. Prepare examples that highlight your experience in both areas, showing that you can thrive in a collaborative environment while also taking initiative.
✨Prepare for Availability Questions
Given the requirement to work evenings and weekends, be ready to discuss your availability openly. Show your willingness to accommodate the schedule, especially during busy periods like Labour Day weekend.
