Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage debt cases and collaborate with teams for timely resolutions.
- Company: Join a global team focused on making a positive impact in energy.
- Benefits: Enjoy flexible working, including remote options and a commitment to work-life balance.
- Why this job: Be part of a diverse culture that values innovation and personal growth.
- Qualifications: Intermediate IT skills, attention to detail, and knowledge of debt collection processes required.
- Other info: Hybrid working model with 2 days in the office and 3 days at home.
The predicted salary is between 16800 - 28000 £ per year.
Yearly salary 25,000.00 GBP – 27,000.00 GBP
We are seeking a motivated and detail-focused professional to deliver an efficient, high-quality service within our Credit Control and Debt Management team. Working under appropriate guidance and in line with established procedures and service standards, you will manage customer accounts end-to-end, ensuring all enquiries are followed through to completion while supporting timely and effective debt recovery.
The role involves proactive collection of overdue debt via telephone, setting up and managing Direct Debits and budget plans, resolving account queries, and maintaining accurate records of all customer interactions. You will monitor payment patterns, identify potential cash-flow issues, make informed decisions on older debt, and collaborate closely with internal teams to resolve disputes. With a continuous improvement mindset, you will also contribute ideas to enhance recovery efficiency while supporting our wider goals and objectives.
What skills/experience do I need to be successful?
Proven Collection skills and experience; Strong IT skills in MS Office Great verbal and written communication.
What sets us apart?
Global Impact: With offices in the UK, US, and Australia, and plans for further expansion, you\’ll be part of a dynamic, globally-minded team, with opportunities to explore new markets and make a difference on a global scale.
Flexible Working
Embrace the freedom to work from anywhere in the world for up to 30 days a year. We prioritize work-life balance, recognizing that your well-being matters. Find out more here.
Commitment to Diversity and Inclusion
We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity. Join a team where diversity is not just welcomed but celebrated as a key driver of growth and innovation.
What does hybrid working mean to us?
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
What happens next?
Once we receive your application, it will be reviewed by a human – no bots here! The average process typically takes around 2-3 weeks, with 2 stages of video interviews using Teams. However, this can vary depending on the role. We may invite you for a face-to-face meeting or require only 1 video interview. If you have any questions or need support, our Recruitment Team is here to assist you.
Ready to join us on our journey to digitise, decarbonise, and localise the future of energy? Apply now.
We\’re committed to making the application process easy and comfortable. Let us know how we can help you with any reasonable adjustments that can be tailored to your needs. At the bottom of each of our adverts you can find one of our recruitment teams\’ contact details. Please reach out so we can discuss with you further.
#J-18808-Ljbffr
Debt Management Executive employer: SmartestEnergy Limited
Contact Detail:
SmartestEnergy Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Management Executive
✨Tip Number 1
Familiarise yourself with debt collection processes and regulations. Understanding the legal framework and best practices in debt recovery will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your MS Office skills, particularly Excel. Being able to efficiently manage and analyse data will be crucial in this role, so consider taking a quick online course or tutorial to enhance your proficiency.
✨Tip Number 3
Prepare for the video interviews by practising common interview questions related to debt management. Think about specific examples from your past experiences that showcase your attention to detail and ability to handle challenging situations.
✨Tip Number 4
Research StudySmarter’s values and culture, especially their commitment to diversity and inclusion. Being able to articulate how you align with these values can set you apart from other candidates and show that you’re a great fit for the team.
We think you need these skills to ace Debt Management Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Debt Management Executive. Familiarise yourself with debt collection processes and the skills required, such as attention to detail and time management.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your intermediate IT skills, numeracy, and any previous experience in debt management or finance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their commitment to diversity and inclusion, and how you can contribute to their goals.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented clearly.
How to prepare for a job interview at SmartestEnergy Limited
✨Showcase Your Attention to Detail
As a Debt Management Executive, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped resolve issues or improve processes.
✨Demonstrate Your Knowledge of Debt Collection Processes
Familiarise yourself with common debt collection strategies and regulations. During the interview, highlight your understanding of these processes and how you have applied them in previous roles.
✨Highlight Your IT Skills
Since intermediate IT skills in MS Office are required, be ready to discuss your proficiency with these tools. You might even want to mention any specific projects where you used Excel or other software to manage data effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you need to prioritise tasks or handle difficult situations with clients, showcasing your organisational skills and ability to meet deadlines.
