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For Companies At a Glance
- Tasks: Lead a team to ensure a welcoming and safe hotel experience.
- Company: Join Premier Inn, a leading hotel chain known for excellent service.
- Benefits: Enjoy up to 60% off stays, discounts on meals, and a solid pension scheme.
- Why this job: Great opportunity for growth with training and a clear career path.
- Qualifications: Relevant leadership experience in retail or similar roles is required.
- Other info: Immediate start available; guaranteed 40 hours a week.
Duty Manager – Premier Inn
Come and be a Duty Manager at Premier Inn in St Albans City Centre.
Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent.
If you have experience in retail or other roles where you\’ve successfully led people, this role is a perfect next step in management.
We’re looking for a dedicated professional who knows how to deliver outstanding customer service and can inspire others.
Immediate start – relevant leadership experience required.
PAY RATE:
Up to £13.86 per hour
CONTRACT TYPE:
Permanent – no zero hours contracts!
HOURS:
40 hours a week – guaranteed hours to help you plan your week.
LOCATION:
1 Adelaide St, St Albans AL3 5BH
Why you’ll love it here:
- Training and support: From day one, you\’ll receive a warm welcome and learn our simple administration system. There’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and savings schemes: Benefit from our company pension and save-as-you-earn scheme.
- Discounts: Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at St Albans City Centre as a Duty Manager, where your proven leadership skills will be used to manage a reliable, high-performing team ensuring smooth hotel operations. If you’ve led a team in retail, you’ll use your experience, excellent communication, and organizational skills to manage health & safety standards and create an exceptional guest experience.
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Duty Manager employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding their approach will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and what it takes to succeed as a Duty Manager, giving you an edge in your application.
✨Tip Number 3
Prepare examples from your past experiences that showcase your leadership skills and ability to deliver excellent customer service. Be ready to discuss these during any interviews or informal chats.
✨Tip Number 4
Visit the St Albans City Centre location if possible. This will give you a feel for the environment and allow you to mention specific observations during your application process, demonstrating your genuine interest in the role.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar roles. Emphasise any achievements that demonstrate your ability to inspire and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your management skills. Mention specific examples of how you've successfully led teams and improved customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and health & safety management. These are crucial for the Duty Manager role and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in the hospitality industry.
How to prepare for a job interview at Premier Inn
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage and inspire others.
✨Emphasise Customer Service Skills
Since the role focuses on delivering outstanding customer service, share experiences that showcase your ability to handle guest complaints, create a welcoming atmosphere, and ensure customer satisfaction. Use real-life scenarios to illustrate your points.
✨Understand Health & Safety Standards
Familiarise yourself with health and safety regulations relevant to the hospitality industry. Be ready to discuss how you would implement these standards in the hotel environment, ensuring both staff and guest safety.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities within the company. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
