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- Tasks: Support the Store Manager in daily operations, team management, and customer service.
- Company: Join Vision Express, a leading eyewear retailer with over 550 stores across the UK and Ireland.
- Benefits: Enjoy flexible hours, private medical cover, life assurance, and annual leave that increases with service.
- Why this job: Be part of a mission to help customers 'See More and Be More' while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, attention to detail, and ability to work under pressure are essential.
- Other info: Sales-based bonuses, discounts for friends and family, and opportunities for community involvement await you!
The predicted salary is between 24000 - 36000 £ per year.
As an Assistant Store Manager at Vision Express, you’ll support the Store Manager in overseeing the daily operations of the store. This can include managing the team, ensuring excellent customer service, achieving sales targets, and maintaining the high standards of visual merchandising and store presentation.
You’ll assist with administrative tasks such as stock ordering and management, cash handling and reporting. You’ll play a key role in creating a positive and productive work environment, ensuring the store meets the business objectives. All our colleagues play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.
Although the hours of this role are advertised, if this sounds like the role for you, we\’d love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week – we are open to discussing flexible options with you further.
Who are we?
We are Vision Express – with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we\’re sure we will have the perfect solution for you!
Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands.
Who is the perfect candidate?
- Show strong leadership and management skills to be able to support your colleagues in store
- Great communication and rapport building to translate professional terminology into language understanding to patients
- Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations
- Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Confidence, passion, drive and enthusiasm
- Monitor and analyse sales performance data to identify areas for improvement
- Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers ‘See More and Be More’.
Anything else you should know?
- Sales and performance-based bonus
- Targeted incentives
- Private Medical Cover for you
- Life Assurance – 4 x your basic annual salary
- Free eyewear annually with eligibility from day one of joining us!
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation
- Discounts throughout the year for your friends and family
- Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between
- 33 days annual leave – increasing with your length of service, plus the opportunity to buy or sell holiday
- Flexible health related benefits, such as Health Cash plan, Additional Life Cover, Critical Illness cover and Dental Plan
- Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels
- Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme
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Assistant Store Manager employer: Vision Express
Contact Detail:
Vision Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Vision Express and its mission to help customers 'See More and Be More'. Understanding their values and how they operate will allow you to align your responses during interviews and discussions, showcasing your enthusiasm for the role.
✨Tip Number 2
Highlight your leadership and teamwork skills in conversations. Be prepared to share specific examples of how you've successfully managed a team or collaborated with others in a retail environment, as this is crucial for the Assistant Store Manager position.
✨Tip Number 3
Demonstrate your ability to handle pressure by discussing past experiences where you've thrived in fast-paced situations. This will show that you're capable of maintaining high standards even when things get hectic in the store.
✨Tip Number 4
Be ready to discuss your approach to customer service and how you would ensure an excellent experience for customers. Sharing your strategies for building rapport and addressing customer needs will set you apart as a candidate who truly understands the importance of service in retail.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to meet sales targets and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Vision Express's mission. Mention how your skills align with their values, particularly in providing excellent customer service and supporting colleagues.
Showcase Leadership Skills: Emphasise your leadership and communication skills in both your CV and cover letter. Provide examples of how you've successfully managed teams or handled challenging situations in a fast-paced environment.
Highlight Flexibility: Since Vision Express is open to discussing flexible working options, mention your ideal working hours and how they can fit into the store's needs. This shows your willingness to adapt and collaborate.
How to prepare for a job interview at Vision Express
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed a team or resolved conflicts in the past. This will show your potential employer that you can support and motivate your colleagues effectively.
✨Understand the Brand and Its Values
Familiarise yourself with Vision Express and its mission to help customers 'See More and Be More'. Be ready to discuss how your personal values align with the company's goals, especially in providing excellent customer service and tailored eyewear solutions.
✨Prepare for Situational Questions
Expect questions about how you would handle challenging situations in a fast-paced retail environment. Think of specific scenarios where you've had to work under pressure, manage stock, or deal with difficult customers, and be prepared to share these experiences.
✨Highlight Your Attention to Detail
Attention to detail is crucial in maintaining accurate customer records and prescriptions. Be ready to discuss how you've ensured accuracy in your previous roles, and consider bringing examples of how this has positively impacted customer satisfaction.
