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- Tasks: Join us as a Demand & Supply Planner, optimising inventory flow and ensuring product availability.
- Company: We're a premium chocolate manufacturer with a rich history, operating in over 86 countries.
- Benefits: Enjoy hybrid working, a competitive salary, bonuses, discounts, and a birthday day off!
- Why this job: Be part of a top workplace culture, making an impact in the chocolate industry while growing your career.
- Qualifications: Proven experience in demand planning, strong analytical skills, and a degree in a related field preferred.
- Other info: Regular travel to Ireland required; embrace a diverse and inclusive work environment.
The predicted salary is between 32000 - 40000 £ per year.
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We are a premium chocolate manufacturer established in 1845 operating in over 86 countries around the world. Guided by our global purpose to enchant the world with chocolate and our UK vision of creating moments to make everyone feel special, we have around 400 team members in the UK across our head office, retail, and field sales divisions. We are a top 20 great place to work and proud of our incredible people, our values-led culture, and our iconic market-leading brands such as LINDOR and GOLD BUNNY.
We’re also proud of being one of the few bean-to-bar chocolate makers in the world, controlling every step of our production process.
Where you’ll be based
This role is based in Feltham, London, with hybrid working (60% in the office, 40% WFH). From late 2025 / early 2026, our head office will move to Richmond upon Thames.
How you could help us to enchant the world with chocolate
The Demand & Supply Planner will serve as a key link between the Ireland commercial and UK supply chain teams, focusing on forecast accuracy and supply planning efficiency. The role involves optimizing inventory flow between UK and Ireland warehouses, ensuring product availability while minimizing waste and costs.
This high-visibility role acts as the main liaison for the Irish market within the broader supply chain, responsible for delivering reliable, customer- and brand-level rolling forecasts. The planner will use demand & supply planning tools and collaborate daily with cross-functional teams including supply chain, sales, marketing, and finance to drive integrated planning and execution.
Key responsibilities include leading monthly demand reviews as part of the IBP process for Ireland and UK customers, co-owning customer forecasts with the sales team, and providing forecasting insights through analysis of purchasing trends. A commercial mindset is essential to interpret market dynamics and translate them into demand plans that support growth and service excellence.
The role also involves collaborating with marketing to deliver long-term forecasts at the brand and division level, and facilitating alignment meetings to support strategic planning. Regular travel to Ireland is required to maintain engagement and alignment.
- Act as the primary interface between the Ireland commercial team and UK supply chain team, ensuring seamless coordination
- Lead and facilitate monthly demand and IBP reviews, using forecasting tools to deliver accurate forecasts at SKU and customer level
- Generate insights through data analysis, explaining forecast outputs and variances
- Collaborate with sales, marketing, finance, and logistics teams to align on forecast assumptions
- Evaluate and improve demand & supply planning processes
- Monitor forecast accuracy and bias, assessing impact on service levels and inventory
- Manage new product introductions and SKU transitions, ensuring forecast accuracy
- Work with demand control and supply planning teams to ensure future demand visibility
- Plan and place replenishment orders for Ireland from the UK and factories
- Build and optimize Ireland load compositions based on demand forecasts
- Liaise with 3PL providers, factories, and hauliers for inbound deliveries
- Communicate stock and service risks proactively
- Manage Ireland warehouse capacity, including stock policies and inbound loads
- Identify and implement continuous improvements in planning processes
What experience you will bring
- Proven experience in demand and supply planning and IBP/S&OP within FMCG, ideally UK and Ireland markets
- Proactive learning mindset and adaptability
- Strong analytical and mathematical skills
- Experience working with sales or marketing in a commercial FMCG environment
- Strong commercial acumen to interpret market dynamics
- Excellent communication and presentation skills
- Ability to influence and network internally and externally
- Highly organized, detail-oriented, and able to manage multiple priorities
- Excellent attention to detail
- Knowledge of account management functions for business analysis
- Advanced proficiency in Excel and PowerPoint; experience with SAP and demand & supply planning systems (SAP S4, SAP IBP, SAP R&S, Visual Fabric) is essential
- Undergraduate degree in Supply Chain, Maths, Science, Finance, Business, Economics, or related field preferred
How you will be rewarded financially
The salary range is £40,000 – £50,000 pro-rated, plus benefits including bonus, pension, life cover, chocolate allowance, giveaways, discounts, personal incentive, birthday day off, and more!
Being yourself every day
We want everyone at Lindt to feel safe to be themselves, empowered, represented, celebrated, and included. This is reflected in our dress policy and proactive DE&I strategy.
Living our values every day
Our values—Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly, and Making an Impact—are integral to our culture.
What you can expect from us
We offer an exciting role in a fast-growing organization with a supportive environment that fosters your career growth and supports your wellbeing.
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Demand & Supply Planner employer: Lindt & Sprüngli
Contact Detail:
Lindt & Sprüngli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand & Supply Planner
✨Tip Number 1
Familiarise yourself with the specific demand and supply planning tools mentioned in the job description, such as SAP S4 and SAP IBP. Having hands-on experience or even completing online courses related to these tools can give you a significant edge during discussions.
✨Tip Number 2
Network with professionals in the FMCG sector, particularly those who have experience in the UK and Ireland markets. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your analytical skills and how you've used data to drive decision-making in previous roles. Be ready to share specific examples that demonstrate your ability to interpret market dynamics and translate them into actionable plans.
✨Tip Number 4
Research the company’s values and culture, especially their commitment to diversity and inclusion. Being able to articulate how your personal values align with theirs can make a strong impression during interviews.
We think you need these skills to ace Demand & Supply Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in demand and supply planning, particularly within FMCG. Emphasise your analytical skills and any specific tools you've used, such as SAP or Excel.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the chocolate industry and how your skills align with the company's values. Mention your understanding of market dynamics and how you can contribute to their mission of enchanting the world with chocolate.
Showcase Your Analytical Skills: Provide examples in your application that demonstrate your strong analytical and mathematical skills. Discuss any past experiences where you successfully interpreted data to drive decision-making in demand planning.
Highlight Collaboration Experience: Since the role involves working closely with various teams, include examples of how you've effectively collaborated with sales, marketing, and finance teams in previous roles. This will show your ability to work cross-functionally.
How to prepare for a job interview at Lindt & Sprüngli
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Demand & Supply Planner. Familiarise yourself with key terms like IBP, S&OP, and inventory flow. This will help you answer questions confidently and demonstrate your knowledge of the role.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with data analysis and forecasting tools. Be ready to provide examples of how you've used these skills in previous roles, especially in FMCG environments. Highlight any specific tools you've worked with, such as SAP or Excel.
✨Demonstrate Commercial Acumen
The company values a strong commercial mindset. Be prepared to discuss how you've interpreted market dynamics in the past and how that influenced your demand planning. Use specific examples to illustrate your understanding of the market.
✨Prepare for Cross-Functional Collaboration
Since the role involves working closely with sales, marketing, and finance teams, think of examples where you've successfully collaborated across departments. Highlight your communication skills and ability to influence others, as this will be crucial in the role.
