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- Tasks: Lead and manage leisure club operations, ensuring member satisfaction and team motivation.
- Company: Join Village Hotel Club, a vibrant space for work, play, and relaxation across the UK.
- Benefits: Enjoy free leisure club membership, discounts on stays, food, and exciting training opportunities.
- Why this job: Be part of a fun, inclusive culture that values personal growth and teamwork in fitness.
- Qualifications: Passion for fitness, strong leadership skills, and attention to detail are essential.
- Other info: Celebrate milestones with rewards and enjoy a birthday day off!
The predicted salary is between 36000 - 60000 £ per year.
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Awesome people are crucial to making our awesome clubs run smoothly. Working alongside the Leisure Club Manager, you’ll keep our clubs running like a well-oiled machine.
It’s your job to keep both our members happy through efficient processes and a dedication to customer excellence. Plus, our team of fitness enthusiasts will ensure you’re getting the best out of the people around you.
A natural leader, you’ll understand what makes a workplace great and motivate your teams to push boundaries through excellent customer service, seamless operations, and a passion for fitness.
You’re super organized, so you’ll have no problem multitasking to ensure all key areas are managed, from poolside to coaching members on the gym floor.
You have a passion for helping others perform at their maximum potential, whether that’s a member determined to smash their goals or a team member eager to build a career in the fast-paced fitness industry. They’ve got your back.
And we’ve got yours. Ready?
Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.
Join us and enjoy benefits such as:
- Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.
- Employee discount on overnight stays at Village Hotels starting from £35 based on 2 sharing.
- 50% discount on food and drink purchased on or off shift at any Village Hotel.
- Exciting training platform with gamified learning.
- Discounts and cashback offers on many high street brands.
- A range of well-being and healthcare benefits.
- Financial well-being support via Salary Finance.
- Employee Assistance Programme.
- A fun, supportive, and inclusive work environment with development opportunities.
- Regular team events with our BIG People days monthly.
- Reward and recognition incentive schemes.
- Monthly well-being programs to support your mental health.
- Anniversary rewards for key milestones of service.
- Birthday day off.
- Electric car salary sacrifice scheme.
*Terms and conditions apply based on your contract.
What we need from you:
- Own it!
- A passion for leisure and fitness.
- Expert knowledge of leisure operations.
- Attention to detail with a drive to deliver the highest member experience.
- Motivational and passionate about developing and nurturing your team.
**Please note – All offers are subject to a successful DBS check in this role.**
Come and be part of something new and special — Work, Grow & Play the Village Way!
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Leisure Operations Manager employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Operations Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've motivated teams in previous roles, especially in a leisure or fitness environment. This will demonstrate your ability to inspire and manage a team effectively.
✨Tip Number 2
Familiarise yourself with the latest trends in leisure operations and customer service excellence. Being able to discuss these topics will show your passion for the industry and your commitment to providing top-notch member experiences.
✨Tip Number 3
Network with current employees or professionals in the leisure industry. Engaging with them can provide insights into the company culture at Village Hotel Club and help you tailor your approach during the application process.
✨Tip Number 4
Prepare to discuss how you would handle specific operational challenges in a leisure setting. Think about scenarios that could arise and how you would ensure smooth operations while maintaining high member satisfaction.
We think you need these skills to ace Leisure Operations Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Leisure Operations Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in leisure operations and customer service. Use bullet points to make it easy to read, and include specific achievements that demonstrate your leadership and organisational skills.
Write a Strong Cover Letter: In your cover letter, express your passion for leisure and fitness. Highlight your motivation for applying and how you can contribute to creating an excellent member experience. Be sure to mention any relevant qualifications or training that make you a great fit for the role.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for leisure and fitness during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle and how it aligns with the company's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss specific situations where you motivated team members, resolved conflicts, or improved customer service, showcasing your ability to inspire others.
✨Highlight Organisational Skills
Since the role requires multitasking and managing various areas, be ready to discuss your organisational strategies. Provide examples of how you've effectively managed multiple responsibilities while maintaining attention to detail.
✨Understand the Company Culture
Familiarise yourself with the company’s culture and values. Be prepared to discuss how you can contribute to creating a fun, supportive, and inclusive environment, as this is crucial for the role and the overall success of the leisure club.
