Case Manager

Take on a new challenge within our self-insurance teamWork for a reputable organisation known for the amazing and supportive culture.EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.Here are just some of the employee benefits we offer at EML: A diverse and collaborative team culture like no otherFlexibility to work from home to support work/life balanceA corporate wellbeing program with discounted health insurance and gym membershipGenerous discounts from over 350 retailers through our RewardsHub programComprehensive learning and development opportunities to help you reach your full potentialAccess to support and counselling services with work or personal matters, through our Employee Assistance ProgramCompanywide events to stay connected and celebrate successEntitlement to annual company incentive scheme + salary reviewsUp to 16 weeks paid parental leave, plus superWe stand together as equals. EML is an equal opportunity employer so by coming to work for us, you\’ll be part of a culture that celebrates diversity and inclusion. We\’re committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.THE OPPORTUNITY National Self Insurance is an arm of EML that caters to employer\’s who are self-insured for their workers compensation requirements and have partnered with EML to administer their claims management function.We now have an opportunity available for an experienced Case Manager to join our team to provide support to a major client based in NSW, playing a pivotal role in the Return to Work process. You\’ll feel great satisfaction knowing your talent and hard work has a purpose.This is a 10-month Max Term Contract role, based from either our Parramatta, Newcastle or Brisbane office with flexibility to work from home 3 days a week once fully trained.YOUR RESPONSIBILITIES Provide a service-orientated approach that is focused on early intervention and the interests of workers and employers.Ensure that active and timely intervention occurs to improve recovery and return to work outcomesProvide workers compensation advice to stakeholders including workers, employers and providersAssist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recoveryPro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costsABOUT YOU Demonstrated experience in worker\’s compensation claims managementAn empathetic, resilient, and motivational approach to provide customer centric supportA driven professional with highly developed written and verbal communication skillsCareful consideration to detail with a high concern for accuracyProactive, positive attitude, resilient and willingness to learnStrong stakeholder engagement and managementWe value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

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