Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise depot operations and manage workforce performance to meet service targets.
- Company: Biffa is the UK's leading waste management company, transforming waste into sustainable solutions.
- Benefits: Enjoy ongoing career development, medical schemes, discounts, and a bike-to-work scheme.
- Why this job: Join a diverse team dedicated to making a positive impact on waste management and sustainability.
- Qualifications: Experience in report analysis, people management, and health and safety in a multi-shift environment required.
- Other info: Biffa champions diversity and equality, fostering a creative and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Operations Supervisor
Monday to Friday
Location: St Austell Depot
We’re looking for a hands-on Operations Supervisor to oversee the depot operations and support our workforce in delivering a safe, efficient, and compliant service.
What you’ll do:
- Oversee daily/weekly/monthly tasks to meet KPIs and contract requirements
- Monitor safe working practices through vehicle CCTV, tracking systems, and on-route crew observations.
- Ensure compliance with the Company’s Operator’s Licence, drivers’ hours regulations, and the Working Time Directive.
- Lead inductions, safety training, and site checks
- Assist Supervisors in driving vehicle and crew efficiencies, while monitoring team performance and competency
- Support management in ensuring operational productivity, resource planning, and budget alignment.
Here’s what we require:
- Knowledge of Safe Systems of Work, operational procedures, and Health & Safety requirements
- Able to communicate clearly and respectfully at all levels, both verbally and in writing.
- Good understanding of the drivers Working Time Directive.
- LGV Licence (desirable)
- Builds trust and positive relationships, contributes to team meetings, and confidently leads crew briefings and toolbox talks.
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
#J-18808-Ljbffr
Operations Supervisor employer: Biffa Waste Services
Contact Detail:
Biffa Waste Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Supervisor
✨Tip Number 1
Familiarise yourself with Biffa's operations and values. Understanding their commitment to sustainability and waste management will help you align your answers during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Biffa on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Operations Supervisor role.
✨Tip Number 3
Prepare to discuss your experience with KPIs and performance monitoring. Since the role involves ensuring targets are met, having specific examples ready will demonstrate your capability to manage and improve operational performance.
✨Tip Number 4
Highlight any experience you have in health and safety management, especially in a unionised environment. This is crucial for the role, and showcasing your knowledge in this area will set you apart from other candidates.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Operations Supervisor position at Biffa. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing teams, producing reports, and working within a health and safety framework. Use specific examples to demonstrate how you've met KPIs and contributed to continuous improvement in previous roles.
Showcase Your Skills: Make sure to mention your proficiency with Microsoft Office Suite and any internal IT systems you have used. If you have experience with vehicle management or working in a unionised environment, be sure to include that as well.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your passion for waste management and sustainability. Explain why you want to work at Biffa and how you can contribute to their mission of improving waste management services.
How to prepare for a job interview at Biffa Waste Services
✨Know the Company
Before your interview, take some time to research Biffa and its mission. Understand their approach to waste management and how they aim to improve lives through sustainable practices. This knowledge will help you align your answers with their values.
✨Demonstrate Leadership Skills
As an Operations Supervisor, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully managed teams, addressed performance issues, and implemented action plans to meet KPIs in previous roles.
✨Highlight Safety Management Experience
Given the importance of health and safety in this role, be ready to discuss your experience in managing safety protocols and training staff. Share specific instances where you ensured compliance and improved safety standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a time-critical environment. Think about challenges you've faced in previous positions and how you overcame them, particularly in relation to operational efficiency and team management.
