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- Tasks: Lead and coach a team while delivering top-notch customer service.
- Company: Join Holland & Barrett, Europe's largest health and wellness retailer with over 150 years of experience.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career in a supportive, diverse environment focused on wellbeing.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace our EPIC values and embark on accredited training to become a Health & Wellness specialist.
Job Type: Permanent
Store Location: Grace Reynolds Walk, Camberley
Hours: 10 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we\’ll provide you with all the tools to progress. You\’ll assist in leading and coaching our Store Colleagues and act as a role model for world-class customer service.
You will assist in driving financial performance with sales targets, maintain stock accuracy, and ensure full compliance with health and safety.
To become a Health & Wellness specialist, you\’ll embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications, which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we\’d like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.
Wellness begins with you, start your journey today.
At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
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Supervisor employer: China-Britain Business Council
Contact Detail:
China-Britain Business Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the products and services offered by Holland & Barrett will not only help you in interviews but also show your genuine passion for the role.
✨Tip Number 2
Highlight your previous retail experience during conversations. Be ready to discuss specific examples of how you've successfully led a team or handled challenging situations in a fast-paced environment.
✨Tip Number 3
Demonstrate your communication skills by engaging with current employees or customers. This can provide insights into the company culture and help you articulate how you align with their values during your discussions.
✨Tip Number 4
Be prepared to discuss your flexibility and ability to multi-task. Think of examples where you've successfully managed multiple responsibilities, as this is crucial for a supervisory role in a busy retail setting.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and showcases your leadership skills. Emphasise any previous roles where you led a team or provided exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health and wellness. Mention specific examples of how you've handled challenging situations in a retail environment and how you embody the company's EPIC values.
Highlight Relevant Skills: In your application, clearly outline your organisation and planning skills. Provide examples of how you've successfully managed tasks under pressure and contributed to a team's success.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for Holland & Barrett's products and mission. Research their offerings and mention how your personal values align with their commitment to health and wellness.
How to prepare for a job interview at China-Britain Business Council
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns with the company's focus on world-class service.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your previous leadership experiences, even if they were informal. Highlight how you motivated colleagues or resolved conflicts, showcasing your ability to inspire and guide others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to handle challenging situations, and be ready to explain your thought process and the outcomes of your actions.
✨Familiarise Yourself with Health & Wellness Products
Since the role involves becoming a Health & Wellness specialist, take some time to learn about the products offered by the company. Being knowledgeable about their offerings will demonstrate your commitment and readiness to engage with customers effectively.
